Voice Process

🚨 HIRING ALERT | INTERNATIONAL VOICE PROCESS – PUNE 🚨

We are looking for experienced professionals to join our International Customer Support – Voice Process team in Pune!

📍 Location: Pune

🏢 Work Mode: Work from Office

🌙 Shift: US Night Shift

🚕 Transportation: 2-Way Cab Facility

⏳ Notice Period: Immediate to 1 Month

💼 OPEN POSITIONS

🔹 SPE – Customer Support Executive

💼 Experience: 1–4 Years

💰 CTC: Up to ₹5.5 LPA

🔹 SME – Subject Matter Expert

💼 Experience: 4–6 Years

💰 CTC: Up to ₹7.5 LPA

🎯 SPE – KEY REQUIREMENTS

✅ Minimum 1+ year of International Voice Process experience

✅ International Customer Support experience is mandatory

❌ Technical Support experience alone is NOT eligible

✅ Any Graduate

✅ Excellent English communication and fluency

✅ Strong customer-handling and problem-solving skills

✅ Good career stability and consistent employment history

✅ All required educational and employment documents must be available

⭐ SME – SUBJECT MATTER EXPERT

✅ Minimum 4+ years of International Voice Process experience

✅ Strong experience in International Customer Support

✅ Ability to handle and resolve team/process-related queries

✅ Guide and support new team members on process and workflow

✅ Assist team members with process-related challenges and escalations

❌ Technical Support experience alone is NOT eligible

✅ Any Graduate

✅ Excellent English communication and fluency

✅ Strong customer-handling and problem-solving skills

✅ Good career stability and consistent employment history

✅ All required educational and employment documents must be available

👤 WHO SHOULD APPLY?

Professionals with proven experience in International Voice Customer Support who are comfortable working in US Night Shifts and from the office.

📩 Interested candidates can share their updated CV for consideration.

📢 If you know someone suitable, please tag or share this opportunity with them!

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