Insurance Process

Location:Pune
Industry:BPO
Posted:16/4/2026
Full TimeCustomer ServiceVoice processInternational Call CenterBPO Customer Service

Job Description

Job Title: Process Executive (PE) / Senior Process Executive (SPE) / Subject Matter Expert (SME) – Non-Voice

Location: Pune

Interview Mode: Virtual

Drive Date: 18 April 2026

Job Overview

We are hiring for Non-Voice roles for upcoming batches in Pune. Candidates should be detail-oriented, comfortable with backend operations, and able to work in a fast-paced environment.

Open Positions

  1. Process Executive (PE) – 33 openings (CTC: ₹2.59 LPA)
  2. Senior Process Executive (SPE) – 53 openings (CTC: up to ₹5 LPA)
  3. Subject Matter Expert (SME) – 37 openings (CTC: up to ₹7 LPA)

Key Responsibilities

  1. Handle backend / non-voice operations efficiently
  2. Ensure accuracy and quality in process execution
  3. Follow company policies and compliance guidelines
  4. Meet daily productivity and quality targets
  5. Resolve queries within defined timelines

Eligibility Criteria

  1. Graduate
  2. Relevant experience preferred for SPE & SME roles
  3. Good written communication skills
  4. Basic computer knowledge
  5. Immediate joiners preferred

Important Guidelines

  1. Profiles must have complete documentation
  2. Candidates should be within the budget range
  3. Only eligible profiles will be considered

Selection Process

  1. Virtual Interview
  2. Shortlisted candidates will be scheduled in advance

Batch Joining Dates

  1. 25 May 2026
  2. 1 June 2026

Point of Contact

Neelam Pal