Credit Card Customer Service

Location:Thane
Industry:BPM / BPO
Posted:10/6/2026
Full TimeCustomer Success, Service & Operations - Customer Support ExecutiveCustomer ServiceHandling callsSolving Queries

Job Description

Opening with Banking CSR


(Customer Service related to credit cards + Cross selling of credit card schemes, offers and products)


✡️ Location - THANE


Process - Inbound customer service related to credit cards

Partial cross selling of credit card schemes and product offerings


C3 COMMS required


*Qualification - GRADUATE WITH 6 months or more BPO inbound voice customer service experience


Plz enquire about the CIBIL score should be more than 650 of candidate. Check if candidate has any loan defaults in the past


* DAY SHIFT ROTATIONAL -

➡️Any day shift of 9 hours / with a 1 hour break-


➡️Tentative time window - 6:30 A.M. TO 8.30 P.M. (any 9 hour shift with a 1 hour break in this window)


➡️2 Rotational weekoff


➡️ Salary- 26k In-hand / 32k CTC


✡️ * Interview Rounds -

HR - Amcat - OPS - CLIENT (Amcat 65 is mandatory before client round)


✡️ Transport - Centralised Pick up and drop services from Thane station