Pre-Sales Solution Specialist

Job Description: Pre-Sales Solution Specialist – Audio Video Conferencing (AV/VC)

Role Overview:

The Pre-Sales Solution Specialist – AV/VC supports the sales team by designing, positioning, and presenting audio-video conferencing and collaboration solutions. This role works closely with customers to understand business and technical requirements and propose scalable AV/VC solutions that meet organizational needs.

Key Responsibilities:

• Engage with sales teams to understand customer requirements related to audio-video conferencing and collaboration

• Design end-to-end AV/VC solutions including meeting rooms, unified communications, and collaboration platforms

• Conduct product demonstrations, solution presentations, and technical walkthroughs

• Support RFP/RFQ responses, proposals, and solution documentation

• Recommend suitable AV hardware, software, and cloud-based conferencing solutions

• Act as a technical advisor during client discussions and solution evaluations

• Coordinate with OEMs, partners, and internal delivery teams for solution feasibility

• Support Proof of Concept (POC), pilots, and solution validations

• Address customer queries related to performance, integration, security, and scalability

Required Skills & Competencies:

• Strong knowledge of audio-video conferencing and collaboration technologies

• Experience with platforms such as Zoom, Microsoft Teams, Google Meet, Cisco Webex, or similar

• Understanding of AV hardware including cameras, microphones, speakers, codecs, and room systems

• Ability to translate business needs into technical AV/VC solutions

• Excellent communication, presentation, and stakeholder management skills

• Customer-focused and solution-oriented mindset

Educational Qualification:

• Bachelor’s degree in Engineering, IT, or related field

• Certifications in AV, UC, or collaboration technologies are an advantage

Experience:

• 3+ years of experience in Pre-Sales, Solution Consulting, or Technical Sales

• Prior experience with AV/VC or unified communication solutions preferred

Key Success Metrics:

• Sales win-rate for AV/VC opportunities

• Quality and accuracy of solution designs and proposals

• Customer satisfaction during pre-sales engagements

• Timely closure of technical and solution-related queries