IT Executive

Job Summary

[Company] is looking for a proactive and technically skilled IT Executive to manage and

support our factory IT infrastructure across our Vasai and Boisar manufacturing units. The ideal

candidate should have hands-on experience in hardware, networking, user support, ERP, and IT

asset management within a manufacturing environment.

Key Responsibilities

 Provide end-user support for desktops, laptops, printers, and other IT peripherals.

 Install, configure, and troubleshoot hardware, software, operating systems, and

applications.

 Monitor and maintain LAN/WAN networks, Wi-Fi, internet connectivity, and network

devices.

 Manage user accounts, email configuration, and access permissions.

 Support ERP/SAP users by coordinating with internal teams and external vendors.

 Maintain IT assets, software licenses, and inventory records.

 Ensure timely data backup, antivirus updates, and system security compliance.

 Coordinate with vendors for AMC, repairs, procurement, and IT infrastructure upgrades.

 Troubleshoot CCTV, biometric attendance systems, and IP phones.

 Maintain IT documentation, SOPs, and service logs.

 Provide on-site IT support for both Vasai and Boisar factory locations whenever required.

Requirements

 Bachelor's degree or Diploma in Computer Science, Information Technology, or a related

field.

 2–5 years of experience as an IT Executive or IT Support Engineer, preferably in a

manufacturing environment.

 Strong knowledge of Windows OS, networking (TCP/IP, LAN/WAN), printers, and

troubleshooting.

 Experience with ERP/SAP support is preferred.

 Knowledge of Microsoft 365, Active Directory, and basic server administration is an

advantage.

 Strong problem-solving, communication, and time management skills.

 Willingness to travel between the Vasai and Boisar plants.

Preferred Skills

 Hardware & Software Troubleshooting

 Network Administration

 ERP/SAP Support

 IT Asset Management

 Microsoft 365

 CCTV & Biometric Systems

 Vendor Management

 User Support & Helpdesk