US INSURANCE OPERATIONS

Location:Pune, Gurugram
Industry:Insurance
Posted:24/10/2026
Full Time, PermanentBFSI, Investments & Trading - Any RolesUSInsuranceInsuranceOperationsServiceDeliveryManager

Job Description

📢 HIRING ALERT – US INSURANCE OPERATIONS

We are hiring experienced professionals for leadership roles with expertise in US Insurance Operations.

📌 Open Positions & Locations

  1. Service Delivery Manager (SDM): Pune
  2. Team Manager (TM): Pune / Gurgaon
  3. Team Leader (TL): Pune / Gurgaon

🔹 1. Service Delivery Manager (SDM)

  1. Experience: 16+ years
  2. Salary: Up to ₹22 LPA
  3. Team Size: 80+ FTEs
  4. People Management: 5+ years of on-paper management experience

🔹 2. Team Manager (TM)

  1. Experience: 8–12 years in Insurance/BPO Operations
  2. Salary: Up to ₹15 LPA
  3. Team Size: 20–40 FTEs
  4. People Management: Minimum 2 years of on-paper TM experience

🔹 3. Team Leader (TL)

  1. Experience: 6–8+ years in Insurance Operations
  2. Salary: Up to ₹11 LPA
  3. Team Size: 12–20 FTEs
  4. People Management: Minimum 1 year of on-paper TL experience

✅ Mandatory Skills

  1. US Insurance Operations – Personal Lines (PL), Commercial Lines (CL), and/or Employee Benefits (EB)
  2. Team Handling & People Management
  3. SLA, KPI, Quality & Productivity Management
  4. Client & Stakeholder Management
  5. Escalation Handling & Process Improvement
  6. Process Transition / Migration exposure preferred

⏳ Notice Period: Immediate Joiners Only

🏢 Work Location: Pune / Gurgaon (as per role)

📩 Interested candidates: Share your updated resume.

📱 WhatsApp: +91-7666654522

📧 Email: suriyakala@careerguideline.com


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