Customer Service

Location:Thane
Industry:BPM / BPO
Posted:21/4/2026
Full TimeCustomer Success, Service & Operations - Any RolesBPO Customer ServiceBack Office Executive

Job Description

Job Title : Customer Service Representative – Healthcare back office


Location : Thane


Salary : Up to 32k net take home

Employment Type : Full-time, Immediate Joiners Preferred.

Working Days : 5 days a week with 2 rotational week-offs

Shift Timing : 24/7 rotational shifts

Qualifications :

HSC or Graduate with

Minimum 6 months of experience or above in an international BPO.

Rounds of Interview - HR, Amcat, multichat writex, operations round, Typing test (35 wpm net speed and 90% accuracy)

Quality - Good C3

*Amcat score - C2*or C1

*Multichat writex score - C2 or C1


Either in Amcat or multichat writex, score should Cluster 1 (C1) or Cluster 2 (C2)


(Tests should be completed before operations round)


Strong verbal communication skills in English.


Ability to work in a 24/7 rotational shift environment.