Customer Service
Job Description
Job Title : Customer Service Representative – Healthcare back office
Location : Thane
Salary : Up to 32k net take home
Employment Type : Full-time, Immediate Joiners Preferred.
Working Days : 5 days a week with 2 rotational week-offs
Shift Timing : 24/7 rotational shifts
Qualifications :
HSC or Graduate with
Minimum 6 months of experience or above in an international BPO.
Rounds of Interview - HR, Amcat, multichat writex, operations round, Typing test (35 wpm net speed and 90% accuracy)
Quality - Good C3
*Amcat score - C2*or C1
*Multichat writex score - C2 or C1
Either in Amcat or multichat writex, score should Cluster 1 (C1) or Cluster 2 (C2)
(Tests should be completed before operations round)
Strong verbal communication skills in English.
Ability to work in a 24/7 rotational shift environment.