Showing 30 positions
AR Calling
*Currently we are looking for *AR CALLER* to join our team! Exciting opportunities for experienced professionals in US Healthcare Voice across multiple roles & locations! ๐ *Kolkata, Hyderabad & Chennai* *AR Caller* * 1.5 to 4 years of experienced * US night shifts 2 way cab provided * Work from office * Package: Up to 5.5 LPA *Job Description* We are looking for experienced US Healthcare AR Callers with strong expertise in Eligibility & Benefits Verification, Prior Authorization, Denial Management to join our healthcare revenue cycle management (RCM) team. **Requirements :** * Immediate joiner * Experience in RCM, Denial management and AR Follow up * End-to-End US Healthcare RCM, AR Calling & Follow-up, Denial Management & Resolution, Claims Processing, Hospital & Physician Billing, CMS-1500 Claim Forms. * Insurance Claim Status Follow-up, EOB/ERA, Payment Posting, Reimbursement, Eligibility & Benefits Verification, Prior Authorization, Claim Rejection, Appeals & Resubmission. * Excellent English Fluency *Skills required - RCM(end-to-end), AR Caller, Denials, CMS1500 , physician billing, Prior Authorization & Eligibility & Benefits Verification*
๐ข WE ARE HIRING | MEDICAL CODER / SENIOR MEDICAL CODER
๐ข WE ARE HIRING | MEDICAL CODER / SENIOR MEDICAL CODER ๐ Location: Mumbai, Maharashtra (Mumbai candidates preferred) ๐ผ Specialty: HCC / BCHHC ๐จโโ๏ธ Experience: Minimum 1.6 years in HCC Medical Coding ๐ Certification: CPC / CCS / AHIMA / HCC ๐ฐ Salary: Up to โน35,000 CTC (BCHHC salary may vary) ๐น Job Description We are looking for experienced Medical Coders / Senior Medical Coders specializing in HCC coding to join our team at Infinx. Candidates should have relevant HCC coding experience, the required certification, and a strong understanding of medical terminology and coding guidelines. Key Responsibilities: Perform accurate HCC medical coding and review medical records. Identify and assign appropriate diagnosis codes based on clinical documentation. Ensure coding accuracy and compliance with applicable coding guidelines. Review patient documentation to support accurate HCC coding. Maintain quality, productivity, and accuracy standards. Participate in HHC specialty training as required. โ Mandatory Requirements Minimum 1.6 years of HCC coding experience. Valid certification: CPC / CCS / AHIMA / HCC. Candidates must be Mumbai locals or have previously worked in Mumbai for at least 1.6 years. Candidates from across Maharashtra can apply if they meet the location criteria. Willingness to commit to 2 years of service after certification is mandatory. ๐ฉ Interested candidates: Share your updated resume via DM or in the comments. ๐ข Recruitment Partners & Medical Coding Professionals: Please share suitable profiles. mohammed@careerguideline.com #Hiring #MedicalCoding #MedicalCoder #SeniorMedicalCoder #HCCCoding #BCHHC #HealthcareJobs #MumbaiJobs #MaharashtraJobs #MedicalCodingJobs #CPC #CCS #AHIMA
Benefits Configuration (Facets)
๐จ Hiring Alert โ Benefits Configuration (Facets) ๐ Location: Bengaluru ๐ Position: SME โ Benefits Configuration ๐ผ Job Type: Full-Time ๐ฐ CTC: Up to โน6 LPA โณ Experience: 4 Years โก Notice Period: Immediate Joiners Only ๐ Job Description We are looking for an experienced SME โ Benefits Configuration professional with strong hands-on expertise in Facets and healthcare benefits configuration. The ideal candidate should have experience in configuring and maintaining healthcare benefit plans, including Small Group and Large Group plans, with a strong understanding of healthcare payer operations. ๐ Key Responsibilities Configure, maintain, and update healthcare benefits within the Facets platform. Build and configure Small Group and Large Group benefit plans based on business requirements. Perform end-to-end benefit configuration, including setup, validation, and maintenance. Review benefit specifications and ensure accurate implementation in the system. Validate configured benefits to ensure accuracy and compliance with business requirements. Identify configuration issues, troubleshoot discrepancies, and coordinate with relevant teams for resolution. Support benefit updates, enhancements, and configuration changes. Maintain accurate documentation of configuration activities and updates. Collaborate with healthcare payer operations and cross-functional teams to ensure smooth benefit implementation. ๐ Required Skills & Qualifications Approximately 4 years of relevant experience in healthcare benefits configuration. Strong hands-on experience with Facets . Expertise in Benefits Configuration and Benefits Maintenance. Experience building and configuring Small Group and Large Group plans. Knowledge of end-to-end benefits setup and validation. Understanding of healthcare payer operations. Strong analytical, problem-solving, and attention-to-detail skills. โญ Preferred Candidate Profile Candidates with extensive experience in group benefit builds will be preferred. Strong understanding of healthcare benefit structures and configuration processes. Ability to work independently and support configuration-related queries. ๐ Key Hiring Details Role: SME Primary Skill: Benefits Configuration Secondary Skill: Facets Experience: 4 Years Location: Bengaluru CTC: โน6 LPA Notice Period: Immediate Joiners Only Certification: Not Applicable (NA) ๐ฉ Interested candidates can share their updated resumes for immediate consideration. Contact No: +91-7666654522 Email Id: suriyakala@careerguideline.com #Hiring #BenefitsConfiguration #Facets #HealthcarePayer #HealthcareJobs #SME #BengaluruJobs #ImmediateJoiners
Customer Support Executive | International Voice Process
๐จ Hiring Alert โ Customer Support Executive | International Voice Process ๐ Locations: Hyderabad | Pune | Bangalore ๐ข Work Mode: Work from Office ๐ Shift: US Night Shift ๐ Transportation: 2-Way Cab Facility โณ Notice Period: Immediate Joiners Only ๐ฐ CTC: Up to โน5.5 LPA ๐น Position: Customer Support Executive โ SPE Experience: 1โ4 years Minimum Experience: 1+ year in International Voice Process Communication: Excellent verbal communication skills required Process: Pure International Voice Process โ Not Eligible: Email, Chat, Blended Process or Semi-Voice experience ๐น Interview Process HR Round โ Versant Assessment โ Operations Round ๐น Document Requirements Candidates must be able to provide: Offer Letter from every previous company Relieving/Experience Letter from every previous company PF Statement / Employment-related PF records ๐น Candidate Requirements Candidates should be currently based in or available for the respective hiring location Immediate joiners only Candidates should be comfortable working in US Night Shifts Willingness to work from office is mandatory ๐ Saturday F2F Drive Hyderabad & Pune ๐ฉ Interested candidates: Share your updated CV. ๐ค Referrals are welcome โ Please share this opportunity with your friends and network.
Opening with CSR
Hiring Now: Customer Service Executive โ Voice ๐ Ghansoli, Navi Mumbai We are hiring for a pure voice-based customer service role in the healthcare domain. Requirements: - Graduates only - Minimum 2 years of experience (mandatory) - Excellent verbal communication skills - B2 High candidates preferred - Comfortable with 24/7 shifts and 2 rotational offs Salary: Up to โน34,500 in-hand Role Highlights: - Pure customer service process - Best-in-industry compensation Interview Process: HR โ Hallo AI โ Ops
Opening with Customer service
Customer Service Executive โ Email & Back Office Process ๐ Ghansoli, Navi Mumbai We are hiring for a pure customer service Email & Back Office role to handle money transfer queries accurately and professionally. Requirements: * HSC pass * 1+ year of international Email/Back Office experience * Excellent written and verbal communication skills * B2 High candidate preferred * Comfortable with 24/7 shifts and 2 rotational offs Salary: Up to โน30,000 in-hand Role Highlights: * Pure Customer Service process * International Email & Back Office support * Best-in-industry compensation Interviews: HR / Hallo AI / Ops
Opening with Customer Service
International โ Customer Service Voice ๐ *Ghansoli, Navi Mumbai* โ *Pure CS Role* โ Handle money transfers smoothly โ *HSC + 1 Year of International BPO Experience* โ *Upto โน40k in-hand* (best in industry) โ *24/7 Shifts | 2 Rotational Offs* โ *Excellent comm skills* โ SVAR 70 โ C1 Candidate HR AMCAT Ops Feel free to reach out for any query
Opening with customer service
Opening with Banking CSR Process : Inbound Customer Service Location - Ghansoli Eligibility :Graduate with minimum 6 months of experience Communication : Versant 4 Shift : 9:30 AM โ 6:30 PM Weekly Off : Sunday Salary : โน19,500 inโhand / โน24,000 CTC ๐ Additional Benefits โ โน10,000 Joining Bonus for NISM 5A Certified candidates โน5,000 after comepletion of 30 days โน5,000 after completion of 60 days
Opening with Customer Service
JOB OPENING: Assistant Manager โ Outbound Calling ๐จ Location : Goregaon (East), Mumbai Age: Upto 35 Week off: Sunday off Shift - Day Shift Package : Up to โน4.50 LPA + Shift Allowance + Incentives Experience : 2+ years in Outbound Calling (Insurance/Voice preferred) Education : Any Graduate Key Role: Make outbound calls to revive lapsed insurance policies & collect premiums. Meet daily targets on productivity, quality, and business revival. Deliver accurate product details and maintain top service standards. Requirements : Excellent communication & professional telephone etiquette. Fluency in Telugu or Tamil is a strong plus! Flexible with rotational shifts. NOTE - For Registration Pancard Number required Boundary::Bhayander to Bandra
Opening with Collection Process
๐จ JOB OPENING: Insurance Collection๐จ Location : Goregaon (East), Mumbai Designation: Assistant Manager / Deputy Manager Age: Upto 35 Week off: Sunday off Shift - Day Shift Package : CTC Up to โน3 Lpa to 5 Lpa Experience : 1 + years of exp in Collection (any financial product (Credit card, insurance, personal loan etc.) Education : Any Graduate NOTE - For Registration Pancard Number required Boundary::Bhayander to Bandra
Inbound Customer Service (SME)
๐ Key Responsibilities Handle inbound/outbound international customer queries over the phone with high professionalism. Troubleshoot and resolve customer concerns efficiently while adhering to process SLAs and quality standards. Maintain accurate call documentation, notes, and records in the CRM database. Deliver superior customer satisfaction (CSAT) and maintain zero-escalation standards. Must have a experience of 4+ years of experience and little bit team handling experience Interview Process (Quick 2-Round Selection!) L1 Round: Initial Screening & HR Assessment Versant Voice Test: (Minimum Score Required: 55) L2 Round: Operational / Technical Round
French Language Interpreter
*PROCESS* - Line Language Solutions (LLS) *ROLE* - Language Interpreter (Voice Process) *WORK MODE* - Remote *REQUIREMENTS:* - Candidate must be proficient in speaking and writing in English language. - Candidate must be proficient in any one of the below languages apart from English - Candidate must have a dedicated working space with personal Wi-Fi setup and power backup. - Candidate should be comfortableto be on video for ling hours as per requirement. - Candidate must have their own laptop or desktop setup for initial training. - Candidates with work experience must have minimum 1 year on papers to be considered as experienced. - Candidate must be willing to join immediately. - Candidates will be under probation period for the first six months. Casual leaves will not be permitted within these six months. - Candidates must be either Graduate in French Hons or B2 Certified if Fresher or B1+ 1 Year of Experience is mandatory *PERKS:* - Candidate will be provided with a desktop setup after the training period. - Candidate will be working for 5 days a week in rotational shifts with 2 rotational off. Majorly the candidate can expect night and graveyard shift. - Candidates shift will be of 9 hours. *SALARY:* - CTC - 10 LPA (For minimum1 year of experience on papers) - CTC - 8 LPA ( Freshers) NOTE: Background verification and drug test will be conducted during the initial week after joining.
Life Insurance Claims role
Hiring for SME โ Life Insurance Claims role- (WFO) Location: Pune, Coimbatore ,Kochi, Shift: US Night Shift Years of experience : 4 to 6 yrs Notice Period: Immediate to 30 Days Package: Up to โน6.5LPA Jon Summary We are hiring an experienced Subject Matter Expert (SME) with 4โ6 years of experience in Life Insurance Claims/Insurance Operations. The ideal candidate should have strong expertise in claims processing, quality management, stakeholder communication, and team handling. The candidate will be responsible for mentoring team members, handling escalations, ensuring SLA compliance, and driving operational excellence. Key Responsibilities Process and review life insurance claims as per policy guidelines and regulatory requirements. Validate claim documentation and perform accurate claim adjudication. Interpret policy terms and ensure timely claim settlement. Handle complex claims and customer escalations. Monitor team productivity, quality, and SLA adherence. Lead, mentor, and support a team of Claims Associates/Executives. Conduct knowledge-sharing sessions and provide on-the-job training. Perform quality audits and provide constructive feedback to improve team performance. Prepare MIS reports and analyze team performance metrics. Coordinate with internal and external stakeholders for issue resolution. Identify process improvement opportunities and implement best practices. Ensure compliance with company policies, IRDAI regulations, and operational procedures ๐ฉ Interested Candidates contact HR Suriyakala@ 7666654522/ suriyakala@careerguideline.com.
Live Underwriter(US Mortgage)
Hiring for Live Underwriting (Non QM loans) - US mortgage Location - Mumbai(Airoli) US night shift (6:30pm - 6:30am) - any 9 hrs WFO 2 way cab / travel allowances given Fixed Saturday & Sunday Off Notice - 1month Role : Live Underwriter Experience Required 2 to 4 years of Live Mortgage Underwriting experience Mandatory experience in Non-QM Underwriting Key Responsibilities Perform credit risk assessment using the 4Cs of Credit Calculate income for Salaried and Self-Employed borrowers Underwrite Bank Statement and Full Documentation loans Evaluate loan eligibility and structure mortgage transactions Review appraisal reports, title documents, lien positions, and ownership documents Make underwriting decisions based on investor guidelines Work on Encompass LOS coordinate with internal teams for timely loan processing Required Skills Non-QM Mortgage Underwriting (Mandatory) Credit Risk Assessment Income Calculation Bank Statement Underwriting Full Doc Underwriting DSCR knowledge (Preferred) Loan Structuring Encompass LOS Strong communication skills Qualification Higher Secondary (HSC) or Bachelor's Degree (Mandatory) Additional Benefits 15 days of company-sponsored accommodation for candidates relocating to Mumbai
French Customer Service
๐ซ๐ท Hiring: French Speaking Customer Support Executive (Voice Process) | Mumbai We're Hiring French Language Professionals! Are you fluent in French and looking to build your career in an international customer service environment? Join our growing team and work with a leading global organization. Position French Speaking Customer Support Executive (Voice Process) Process US Customer Support Voice Process Handle inbound/outbound customer interactions in French Deliver excellent customer service while maintaining quality standards Job Location Vikhroli, Mumbai Thane, Mumbai Work Schedule 24x7 Rotational Shifts 2 Rotational Week Offs Eligibility Criteria HSC / Graduate (Freshers are welcome) Excellent spoken and written French B1 Certification in French is mandatory Strong communication and customer service skills Willingness to work in rotational shifts Age up to 40 years Salary Freshers: Up to โน4 LPA Experienced Candidates: Up to โน7 LPA In-hand Salary: Up to โน60,000 per month (based on experience and interview performance) Selection Process HR Interview Operations Interview Preferred Candidate Locations Candidates residing within the following areas are preferred: Central Line Dadar to Badlapur Western Line Borivali to Nalasopara Harbour Line Wadala Road to Panvel Trans Harbour Line Thane to Kharghar Why Join Us? Attractive salary package Opportunity to work with a global US process International work environment Career growth opportunities Freshers with French language skills are encouraged to apply Interested candidates can apply now by sharing their updated resume along with their French language certification.
Healthcare Process
Opening with Healthcare process * Location - Airoli * Inbound Voice Process * Graduate / HSC Fresher with Excellent communication skills * ROI - Reg / HR / Ops/ Svar - 55+ * Salary - HSC / Graduate Fresher and EXP โ 330000 LPA * Inhand - 22k * Night shift allowance 0 to 3k * Rotational shift predominantly night shifts * Any 2 week off * Age - 40 * Full-time Students โ Not Eligible * NO BE / PGDM / MBA / PG * Self-Travelling & Out of boundary โ Not Eligible Boundary Badlapur to sion GTB to panvel Thane to Panvel
Quality Manager - US Mortgage Underwriting
Dear Applicant, Hiring for Quality Manager - US Mortgage Underwriting Location - Pune US Night shift WFO Notice - upto 1 month Ctc - 18-22lpa (Depends on last drawn) Role : Quality Manager : 8โ12+ years of overall experience in the US Mortgage Underwriting industry. Minimum 3 years of experience as a Quality Manager, Assistant Quality Manager, or Quality Lead handling the US Mortgage Underwriting process. Job Summary We are hiring an experienced Quality Manager for our US Mortgage Underwriting process. The ideal candidate should have extensive experience in mortgage underwriting quality, auditing, compliance, and process improvement. This role requires strong leadership skills, in-depth knowledge of US Mortgage guidelines, and the ability to drive quality excellence across underwriting operations. Key Responsibilities Manage end-to-end Quality Assurance activities for the US Mortgage Underwriting process. Conduct quality audits of completed underwriting files to ensure adherence to investor and client guidelines. Monitor underwriting decisions for accuracy, consistency, and regulatory compliance. Analyze quality metrics, identify trends, and recommend process improvements. Perform Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA). Conduct calibration sessions with Operations, Clients, and Training teams. Prepare quality dashboards, MIS reports, and performance scorecards. Provide coaching and constructive feedback to Underwriters and Team Leaders. Ensure compliance with FHA, VA, Conventional, Jumbo, Agency, and Client underwriting guidelines. Support internal and external quality audits. Drive continuous improvement initiatives to enhance quality scores and reduce defects. Lead, mentor, and develop the Quality team. Mandatory Skills Experience in US Mortgage Underwriting Quality is mandatory. Strong understanding of underwriting quality standards and mortgage compliance. Excellent auditing, analytical, reporting, and problem-solving skills. Experience handling client audits and quality governance. Excellent communication and stakeholder management skills. Proficiency in MS Excel, PowerPoint, and reporting tools. Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com
Quality Manager โ US Mortgage Underwriting
Job Summary We are hiring an experienced Quality Manager for our US Mortgage Underwriting process. The ideal candidate should have extensive experience in mortgage underwriting quality, auditing, compliance, and process improvement. This role requires strong leadership skills, in-depth knowledge of US Mortgage guidelines, and the ability to drive quality excellence across underwriting operations. Key Responsibilities Manage end-to-end Quality Assurance activities for the US Mortgage Underwriting process. Conduct quality audits of completed underwriting files to ensure adherence to investor and client guidelines. Monitor underwriting decisions for accuracy, consistency, and regulatory compliance. Analyze quality metrics, identify trends, and recommend process improvements. Perform Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA). Conduct calibration sessions with Operations, Clients, and Training teams. Prepare quality dashboards, MIS reports, and performance scorecards. Provide coaching and constructive feedback to Underwriters and Team Leaders. Ensure compliance with FHA, VA, Conventional, Jumbo, Agency, and Client underwriting guidelines. Support internal and external quality audits. Drive continuous improvement initiatives to enhance quality scores and reduce defects. Lead, mentor, and develop the Quality team. Required Experience 8โ12+ years of overall experience in the US Mortgage industry. Minimum 3 years of experience as a Quality Manager, Assistant Quality Manager, or Quality Lead handling the US Mortgage Underwriting process. Strong knowledge of: Conventional Loans FHA Loans VA Loans Jumbo Loans Agency Guidelines Income Calculation Credit Analysis Asset Review Collateral Review AUS (DU/LPA) Compliance & Investor Guidelines Mandatory Skills Experience in US Mortgage Underwriting Quality is mandatory. Strong understanding of underwriting quality standards and mortgage compliance. Excellent auditing, analytical, reporting, and problem-solving skills. Experience handling client audits and quality governance. Excellent communication and stakeholder management skills. Proficiency in MS Excel, PowerPoint, and reporting tools. Preferred Candidate Profile Candidates must be from a US Mortgage Underwriting background. Experience with leading mortgage lenders or mortgage service providers will be an advantage. Immediate joiners or candidates with a notice period of up to 30 days are highly preferred. Compensation Salary: โน18 LPA โ โน22 LPA (Based on experience and interview performance) Performance-driven work environment Career growth opportunities Comprehensive employee benefits Keywords (ATS) US Mortgage, Mortgage Underwriting, Quality Manager, Quality Assurance, QA Manager, Mortgage Quality, Underwriting Quality, FHA, VA, Conventional, Jumbo, Loan Quality, Compliance, Mortgage Audit, Mortgage Operations, RCA, CAPA, Quality Audit, Client Audit, Mortgage Compliance, DU, LPA, Income Calculation, Credit Analysis, Asset Review, Collateral Review.
Opening with Healthcare
Opening with healthcare process - Only Diversity hiring Process :- US Based Health Care Voice Job Location - Powai Shift : - US based night rotational shift Week off : - 2 days off (Rotational) Quality :- Good C3 Qual :- HSC/ Graduate with BPO experience candidate only Age :- 38 Salary :- Slab 1 - 0 to 6 months: 28K Gross | 24,920/- Net Slab 2 - 6 to 12 months: 32,750 Gross | 29,670/- Net Slab 3 - 12 to 18 months: 35,000/- Gross | 31,920/- Net ROI - HR / Ops Boundary: Mira road - Churchgate Thane - CST Vashi Home Pick up and Drop facility for all Shift start and closing between 8 PM to 6.30 AM Noodle pick up and drop from Andheri East for Western line Vikhroli for central/Harbor side
Technical Support
Opening with Technical Support * Process - Technical support process reagarding laptop , printer , troubleshooting -Upselling / pitching * Quality - C3 * Shifts - 24/7 Rotational shifts * Week off - 5 days working 2 rotational off * Qual - HSC with exp / Grad fresher will do * Salary - - Fresher - upto 23k * HSC with 6 months exp - 28k based on Exp and last drawn salary
Semi - Techincal Support
Process: Semi tech support CSR Job location: Thane Shift: Australian ( shifts starts from 12am in night ) Wk off: 2 rotational off Requirement - HSC / Grad Fresher and Experience both will do Salary: - 0 - 5 months exp Ctc 3.50 - 21k inhand 6 - 11 months exp Ctc 3.70 - 24k inhand 12 months exp CTC 4.50 - 29k inhand No deviation on this !! Age: upto 48 Rounds: Amcat / Hr/ Ops / Typing Boundary: Ambernath to Dadar Wadala to Kharghar Mahim to vasai
First party collections
First party collections with a renowned bank in USA. Salary range : no collections exp - 22k to 35k With collections exp - upto 38k Perks - unlimited incentives Training incentives upto to 10k. Rotational week offs (twice in a week) Transport provided for drop only and centralised pick up. SSC/HSC with atleast 6 months of international BPO experience are eligible. Rounds of interviews - Hr round - Telephonic Ops round- Virtual on Microsoft teams. Versant - 67 to be given from the office
BACK OFFICE EXECUTIVE
URGENT HIRING โ BACK OFFICE EXECUTIVE Location - Bhayander Role: Back Office / International Verification Key Requirements: * Experience: 1+ years in international backend / verification process * Skills: Must be comfortable with client coordination & E-mail communication * Shift: US rotational 5 days working and 2 week off Salary Structure: โน25,000 + 1,000 Bonus + 1,000 Variable Must Have: - Good written & verbal communication - Immediate joiner Boundary Virar to Bandra
1st Party Collection Process
First Party Collection Location - Bhayander Eligibility: Graduate fresher only | No HSC | Excellent communication mandatory Shift: 5:30 PM โ 9:30 AM | Any 9 hrs | 5 days working Salary: Up to โน28.5k + โน2k + โน1k Interview: 2 rounds (HR + Ops) Documents: Offer letter + Pay slips + Bank statement from previous jobs Boundary Virar to Bandra
Inbound & Outbound Customer Service
Hiring for Educational Loan Process Profile: Inbound & Outbound Process ๐ Details: Salary: โน18,500 (in-hand) | โน23,000 (CTC) ๐ธ Shift: (7:00AM to 4:00PM) (10:00AM to 7:00PM) (12:00 Noon to 9:00PM) ๐ Week Off: Sunday Fixed Off โจ Qualification: Graduate Fresher Graduate with 6+ months of experience (With all 3 Documents) HSC with 6+ months of experience. (With all 3 Documents) ๐ Location: Ashar IT Park , Thane. Centralized pick up and Drop Facility..๐ฅณ
International voice process (Pune/ Noida)
Hiring for voice process *location - Noida * US night shift * Work from office * 2 way cab provided Notice upto -1month Customer Support Executive * 1 + years of International voice process experience * Package : SPE - 1-4 Years , upto 6.9lpa SME - 4+ years , ctc upto 7.3lpa Requirements: * Qualification: Any Graduate. * Experience in customer support international voice * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested Candidates contact HR Shabana @ 8828153744 / shabana@careerguideline.com
Customer Service
Opening with Email chat process related to online doctor and registered pharmacy WORK FROM OFFICE - Thane Location Excellent Communication skills โก๏ธ in-hand for Grad freshers - 24k & 28k in-hand for experience* Rounds of interview- HR, Amcat, Operations round Writex score of 60 required before operations round Strictly follow updated IBU (INTERNATIONAL BUSINESS UNIT) transport boundaries of Thane โก๏ธShifts - 24*7 rotational โก๏ธWeek off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)
Customer Service
Opening with Travel Process Quality - C3 Comms Requirement: Excellent communication Job location - Airoli HSC And Graduation with Exp Experience : 1 Year minimum SHL Assessment: Svar(B2 61) & Writex(B2 60) GDS Assessment: Both(Sabre &Amadeus) Salary: Up to 7 LPA {subject to last drawn} Immediate Joiners will be preferred
Customer Service
Job Title : Customer Service Representative โ Healthcare back office Location : Thane Salary : Up to 32k net take home Employment Type : Full-time, Immediate Joiners Preferred. Working Days : 5 days a week with 2 rotational week-offs Shift Timing : 24/7 rotational shifts Qualifications : HSC or Graduate with Minimum 6 months of experience or above in an international BPO. Rounds of Interview - HR, Amcat, multichat writex, operations round, Typing test (35 wpm net speed and 90% accuracy) Quality - Good C3 *Amcat score - C2*or C1 *Multichat writex score - C2 or C1 Either in Amcat or multichat writex, score should Cluster 1 (C1) or Cluster 2 (C2) (Tests should be completed before operations round) Strong verbal communication skills in English. Ability to work in a 24/7 rotational shift environment.
Customer Service
Opening with Healthcare process Location - Ghansoli Comms good B2 High / Borderline C3 5 Days working and 2 rotational week offs HSC / Graduate with minimum 6 months Experience as AR - Customer service, Medical billing Salary - 28k in hand (based on qualification and/or experience) ROI - HR-Amcat-ops Follow Thane IBU boundaries .