Showing 171 positions
Payment posting
π¨ Hiring Alert | SPE Data β Payment Posting Process: US Healthcare β Payment Posting Level: Senior Process Executive (SPE) β Data Locations: Hyderabad / Chennai / Kolkata Salary: Up to βΉ4.5 LPA Joining: Immediate Joiners Preferred Job Description We are looking for detail-oriented professionals with experience in US Healthcare Payment Posting to support accurate and timely processing of insurance and patient payments. Payment Posting - Candidate should have knowledge in Payment posting, Denial posting, ERA/EFT posting, EOB analysis knowledge of US Healthcare Domain. Key Responsibilities Post insurance and patient payments accurately into the healthcare billing system. Process Electronic Remittance Advice (ERA) and Electronic Explanation of Benefits (EOB), as applicable. Reconcile payments against claims and patient accounts. Identify underpayments, denials, and payment discrepancies. Handle adjustments, contractual write-offs, and payment variances according to guidelines. Maintain posting accuracy and meet daily productivity targets. Required Skills Hands-on experience in US Healthcare Payment Posting. Knowledge of EOB, ERA, EDI, and healthcare billing workflows. Understanding of adjustments, reconciliation, and claim payment processing. Strong attention to detail and numerical accuracy. Preference: Immediate joiners. π© Interested candidates can share their updated resumes. #Hiring #USHealthcare #PaymentPosting #DataProcess #SPE #RCM #HealthcareJobs
AR Calling
*Currently we are looking for *AR CALLER* to join our team! Exciting opportunities for experienced professionals in US Healthcare Voice across multiple roles & locations! π *Kolkata, Hyderabad & Chennai* *AR Caller* * 1.5 to 4 years of experienced * US night shifts 2 way cab provided * Work from office * Package: Up to 5.5 LPA *Job Description* We are looking for experienced US Healthcare AR Callers with strong expertise in Eligibility & Benefits Verification, Prior Authorization, Denial Management to join our healthcare revenue cycle management (RCM) team. **Requirements :** * Immediate joiner * Experience in RCM, Denial management and AR Follow up * End-to-End US Healthcare RCM, AR Calling & Follow-up, Denial Management & Resolution, Claims Processing, Hospital & Physician Billing, CMS-1500 Claim Forms. * Insurance Claim Status Follow-up, EOB/ERA, Payment Posting, Reimbursement, Eligibility & Benefits Verification, Prior Authorization, Claim Rejection, Appeals & Resubmission. * Excellent English Fluency *Skills required - RCM(end-to-end), AR Caller, Denials, CMS1500 , physician billing, Prior Authorization & Eligibility & Benefits Verification*
ASSET MOVEMENT
π’ HIRING ALERT β ASSET MOVEMENT We are hiring for Asset Movement β SPE / SME roles with experience in Capital Markets, Brokerage, Wealth Management, or Cash Management Operations. π Job Details Location: Hyderabad Levels: Senior Process Executive (SPE) / Subject Matter Expert (SME) Work Mode: Work from Office (WFO) Shift: US Shift β 7:30 PM to 5:30 AM IST Working Days: 5 days a week Notice Period: Immediate Joiners to 30 Days Only π° Salary Range SPE: Up to βΉ6.5 LPA SME: Up to βΉ10 LPA πΉ Required Skills Asset Movement / Asset Transfers ACATS & Non-ACATS Transfers Cash Management & Payments Processing Securities Transfers, Journals & Account Transfers Wealth Management / Brokerage Operations Reconciliation & Exception Management Knowledge of Equities, Fixed Income, FX, Mutual Funds and ETFs Good communication and MS Excel skills π― Experience: 2β5 years of relevant experience preferred. β οΈ Important: Please avoid profiles from standalone Corporate Actions, AML, Settlements, and other unrelated core operations processes. Candidates must have relevant hands-on experience in Asset Movement / Asset Transfers. π© Interested candidates: Share your updated resumes at the earliest. madhumitha@careerguideline.com #Hiring #AssetMovement #AssetTransfers #CapitalMarkets #BrokerageOperations #WealthManagement #CashManagement #SPE #SME #HyderabadJobs #ImmediateJoiners #USShift #WFO
Assistant Manager (AM) Recruitment | BPO Hiring
Job Location: Airoli, Navi Mumbai Experience: 5 to 8 Years Salary Budget: Up to βΉ9 LPA Industry: BPO / KPO / Customer Experience Employment Type: Full-Time, Permanent Department: Human Resources / Talent Acquisition Job Description We are looking for an experienced Assistant Manager (AM) Recruitment with a strong background in BPO hiring and proven team management experience. The candidate will be responsible for managing recruitment operations, leading a team of recruiters, meeting hiring targets, and ensuring timely closures for high-volume BPO requirements. Candidates must have prior BPO recruitment experience and must have handled a team. Key Responsibilities Lead and manage a team of recruiters responsible for end-to-end BPO hiring. Drive bulk hiring for voice, non-voice, customer support, technical support, chat, email, and international BPO processes. Manage the complete recruitment lifecycle, including sourcing, screening, interview coordination, offer management, and joining follow-ups. Ensure achievement of daily, weekly, and monthly hiring targets. Monitor recruiter productivity, interview-to-selection ratios, offer-to-joining ratios, and overall recruitment performance. Develop effective sourcing strategies using job portals, employee referrals, social media, databases, and recruitment networks. Coordinate with operations managers and clients to understand manpower requirements, hiring priorities, and turnaround times. Manage recruitment drives, walk-in interviews, bulk hiring campaigns, and joining follow-ups. Ensure quality hiring while maintaining recruitment turnaround time and cost efficiency. Prepare daily, weekly, and monthly recruitment MIS reports and share performance updates with senior management. Train, mentor, and motivate recruiters to improve productivity and achieve hiring targets. Resolve recruitment challenges, manage escalations, and ensure smooth coordination between recruitment and operations teams. Must-Have Requirements 5 to 8 years of experience in recruitment, specifically within the BPO industry . Mandatory experience managing or leading a team of recruiters. Strong experience in high-volume and bulk BPO hiring. Hands-on experience hiring for domestic and/or international voice and non-voice processes. Proven track record of achieving recruitment targets and meeting tight hiring deadlines. Excellent knowledge of sourcing strategies, job portals, recruitment metrics, and hiring MIS. Strong leadership, communication, stakeholder management, and problem-solving skills. Ability to manage multiple hiring requirements and drive team performance under pressure. Candidates from non-BPO recruitment backgrounds will not be considered. Role Details Designation: Assistant Manager (AM) Recruitment Location: Airoli, Navi Mumbai CTC: Up to βΉ9 LPA Qualification: Graduate in any discipline; HR qualification preferred. Key Skills BPO Recruitment, Bulk Hiring, Team Handling, Team Management, Talent Acquisition, Volume Hiring, International BPO Hiring, Domestic BPO Hiring, Voice Process, Non-Voice Process, Recruitment MIS, Stakeholder Management, Recruitment Strategy, Hiring Target Achievement, Team Leadership. Interested candidates can share their updated CV with details of current CTC, expected CTC, notice period, team size handled, and BPO hiring experience.
US INSURANCE OPERATIONS
π’ HIRING ALERT β US INSURANCE OPERATIONS We are hiring experienced professionals for leadership roles with expertise in US Insurance Operations. π Open Positions & Locations Service Delivery Manager (SDM): Pune Team Manager (TM): Pune / Gurgaon Team Leader (TL): Pune / Gurgaon πΉ 1. Service Delivery Manager (SDM) Experience: 16+ years Salary: Up to βΉ22 LPA Team Size: 80+ FTEs People Management: 5+ years of on-paper management experience πΉ 2. Team Manager (TM) Experience: 8β12 years in Insurance/BPO Operations Salary: Up to βΉ15 LPA Team Size: 20β40 FTEs People Management: Minimum 2 years of on-paper TM experience πΉ 3. Team Leader (TL) Experience: 6β8+ years in Insurance Operations Salary: Up to βΉ11 LPA Team Size: 12β20 FTEs People Management: Minimum 1 year of on-paper TL experience β Mandatory Skills US Insurance Operations β Personal Lines (PL), Commercial Lines (CL), and/or Employee Benefits (EB) Team Handling & People Management SLA, KPI, Quality & Productivity Management Client & Stakeholder Management Escalation Handling & Process Improvement Process Transition / Migration exposure preferred β³ Notice Period: Immediate Joiners Only π’ Work Location: Pune / Gurgaon (as per role) π© Interested candidates: Share your updated resume. π± WhatsApp: +91-7666654522 π§ Email: suriyakala@careerguideline.com #Hiring #USInsurance #InsuranceOperations #ServiceDeliveryManager #TeamManager #TeamLeader #PuneJobs #GurgaonJobs #ImmediateJoiners #BPOJobs #LeadershipHiring
ACCOUNTANT β SPE / SME
π¨ HIRING ALERT | ACCOUNTANT β SPE / SME π Location: Hyderabad π Shift: US Shift πΌ Experience: 1β3 Years π Qualification: Bachelor's Degree in Accounting or a related field π’ Department: Management Company Services β Private Equity π Job Description We are seeking an Accountant to join the Management Company Services department. The role involves supporting multiple Private Equity sponsors with their financial accounting and reporting requirements. The ideal candidate should be detail-oriented, organized, and capable of managing multiple accounting projects within defined timelines. π Key Responsibilities Perform cash transaction processing, accounting, and bank reconciliations. Handle fixed asset and prepaid expense accounting. Perform payroll accounting and reconcile payroll provider records. Support accounts payable activities, including invoice and journal entry reviews. Assist with monthly accounting activities, including journal entries for expense accruals, equity-related activities, and other transactions. Assist in preparing financial statements, footnote disclosures, and workpapers. Support the annual Form 1099 process. Assist with new client setup. Complete ad-hoc assignments and special projects as required. Coordinate with clients' third-party auditors and tax accountants. π― Required Skills Accounting Principles and Financial Accounting Cash Transaction Processing Bank Reconciliation Fixed Asset Accounting Prepaid Expense Accounting Payroll Accounting and Reconciliation Accounts Payable Invoice and Journal Entry Review Month-End Accounting Expense Accruals and Equity-Related Accounting Financial Statements and Footnote Disclosures Workpaper Preparation Form 1099 Microsoft Office Suite Strong MS Excel and Spreadsheet Preparation Skills Sage Intacct (Added Advantage) β Candidate Requirements Bachelor's degree in Accounting or a related field. 1β3 years of experience, preferably in public accounting or the financial services sector. Strong understanding of accounting theory. High attention to detail, accuracy, and organizational skills. Analytical thinking and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills. Self-motivated and able to work collaboratively. π© Interested candidates: Share your updated resume. #Hiring #Accountant #AccountingJobs #PrivateEquity #FinancialAccounting #BankReconciliation #PayrollAccounting #AccountsPayable #FinancialReporting #MSExcel #SageIntacct #HyderabadJobs #USShift #SPE #SME
US INSURANCE BROKING
π¨ HIRING ALERT | SPE & SME β US INSURANCE BROKING π Location: Gurugram β‘ Notice Period: Immediate Joiners Only π’ Industry: US Insurance Broking πΌ Experience: SPE: As per role requirements SME: 3β5 years of relevant insurance broking experience π° Salary / CTC Details πΉ SPE: βΉ3,37,050 β βΉ5,28,990 per annum πΉ SME: βΉ5,06,550 β βΉ6,90,000 per annum π Job Description β Subject Matter Expert (SME) We are looking for experienced professionals in US Insurance Broking with strong knowledge of Personal Lines (PL), Commercial Lines (CL), and Employee Benefits (EB). The ideal candidate should have expertise in complex insurance operations, quality management, process transitions, and stakeholder coordination. π Key Responsibilities Act as a domain expert across multiple L2/L3 processes, including Quote Review, Program Brokering, Policy Servicing, Premium Financing, and Client Setup. Review complex insurance submissions, quotes, binders, endorsements, billing issues, and escalations. Support transition and migration activities, including SOP creation, process mapping, job aids, L2/L3 workflows, and quality parameters. Conduct quality audits, identify process defects, and drive continuous improvement initiatives. Coordinate with licensed Account Managers, insurance carriers, and internal teams to resolve complex cases. Provide floor support, mentor associates, and validate process deliverables. Ensure compliance with US insurance regulations, documentation standards, and servicing guidelines. Support multi-region process standardization and operational excellence initiatives. π― Required Skills & Experience β US Insurance Broking Operations β Personal Lines (PL) β Commercial Lines (CL) β Employee Benefits (EB) β Quote Review & Program Brokering β Policy Servicing & Endorsements β Premium Financing & Billing Resolution β ACORD Forms & Insurance Documentation β Evidence of Coverage (EOC) β US Insurance Regulatory Requirements β Quality Audits & Defect Management β SOP Creation & Process Mapping β Transition, Migration & Process Standardization β L2/L3 Escalation Management β Stakeholder & Client Coordination β Team Mentoring & Floor Support π€ Candidate Requirements SME: 3β5 years of relevant US insurance broking experience. Strong expertise in Personal Lines, Commercial Lines, and/or Employee Benefits. Good understanding of US insurance documentation, regulatory requirements, and servicing workflows. Experience in transitions, migrations, or multi-region standardization programs is preferred. Strong analytical, communication, problem-solving, and quality management skills. Immediate joiners only. π© Interested candidates: Share your updated resume along with current CTC, expected CTC, notice period, and relevant insurance broking experience. suriyakala@careerguideline.com π’ Immediate hiring for Gurugram! #Hiring #InsuranceJobs #USInsurance #InsuranceBroking #SPE #SME #PersonalLines #CommercialLines #EmployeeBenefits #PolicyServicing #ACORD #QualityAnalyst #GurugramJobs #ImmediateJoiners #Recruitment
PROVIDER DATA MANAGEMENT (PDM)
π¨ HIRING ALERT | SPE / SME β PROVIDER DATA MANAGEMENT (PDM) π Location: Chennai π Shift: US Night Shift π¨βπΌ Experience: 2β7 Years β‘ Notice Period: Immediate Joiners Only π Education: Graduation Mandatory (10+2+3) π° Salary Details SPE: Up to βΉ4.5 LPA SME: Up to βΉ7 LPA π Key Skills Required β US Healthcare Operations β US Healthcare Claims β Provider Data Management (PDM) β Provider Credentialing & Re-Credentialing β Facets Platform β Provider Data Maintenance & Validation β Data Accuracy & Quality Management β Productivity & SLA Management β Healthcare Operations Process Knowledge π Job Responsibilities Manage and maintain provider demographic and related data in the PDM process. Handle provider credentialing and re-credentialing activities. Update, validate, and maintain provider information using the Facets platform. Ensure data accuracy, quality, and compliance with established process guidelines. Meet daily productivity targets and quality standards in a fast-paced operational environment. Identify and resolve provider data discrepancies and errors. π Mandatory Requirements 2β7 years of relevant experience in US Healthcare PDM / Claims operations. Hands-on experience with the Facets platform. Immediate joiners only. Candidates from across India can apply; work location is Chennai. Graduation is mandatory (10+2+3 format). Candidates must have complete educational documents, government-issued IDs, and previous employment documents. π© Interested candidates: Share your updated resume with your current CTC, expected CTC, notice period, and relevant PDM experience. π’ Immediate hiring! Apply now or refer suitable candidates. #Hiring #PDM #ProviderDataManagement #USHealthcare #HealthcareClaims #Facets #Credentialing #Recredentialing #SPE #SME #ChennaiJobs #ImmediateJoiners #NightShift #HealthcareJobs #Recruitment
PROJECT MANAGER β CAPITAL MARKETS / FINANCIAL SERVICES
π HIRING ALERT | PROJECT MANAGER β CAPITAL MARKETS / FINANCIAL SERVICES We are hiring experienced professionals for Project Manager / Delivery Manager positions in Bangalore. π Position Details Role: Project Manager Total Openings: 10 FTEs Location: Bangalore Shift: UK Shift Grades: TM / SDM Maximum CTC: Team Manager (TM): Up to βΉ15 LPA Senior Delivery Manager (SDM): Up to βΉ20.45 LPA π― Key Skills & Expertise β Project & Delivery Management Project Management Delivery Management End-to-End Project Delivery Multiple Project / Workstream Management Stakeholder Management Vendor Management β Project Governance & Controls Project Planning & Scheduling Project Governance Financial / Budget Management Risk & Issue Management Change Control Management Status Reporting Implementation Readiness β Agile & Scrum Methodologies Agile Project Management Scrum Framework Scrum Master Activities Agile Ceremonies Traditional / Waterfall Methodology Hybrid Delivery Models β Tools & Technical Skills JIRA Confluence Project Scheduling Tools Financial Tracking & Reporting Presentation Tools Project Documentation β Domain Expertise Capital Markets Financial Services Banking & Financial Services Business & Technology Coordination Cross-Functional Team Leadership πΌ Core Competencies Strong analytical and problem-solving skills Excellent communication and presentation skills Stakeholder engagement and relationship management Negotiation and influencing skills Decision-making and issue resolution Risk assessment and mitigation Prioritization and multitasking Accountability and execution excellence π Education & Certifications University degree or equivalent professional experience PMP / PMI-ACP / CSM / CSP certifications preferred CFA / FRM certification is an added advantage Preferred Experience: Proven project or delivery management experience in a large, complex organization, with exposure to Capital Markets or Financial Services strongly preferred. π© Interested candidates: Share your updated resume with details of your current CTC, expected CTC, notice period, and relevant project management experience. π’ Apply now or refer suitable candidates! #Hiring #ProjectManager #ProjectManagement #DeliveryManagement #CapitalMarkets #FinancialServices #BankingJobs #Agile #ScrumMaster #JIRA #Confluence #PMP #BangaloreJobs #UKShift #Leadership #StakeholderManagement #Recruitment
π’ WE ARE HIRING | MEDICAL CODER / SENIOR MEDICAL CODER
π’ WE ARE HIRING | MEDICAL CODER / SENIOR MEDICAL CODER π Location: Mumbai, Maharashtra (Mumbai candidates preferred) πΌ Specialty: HCC / BCHHC π¨ββοΈ Experience: Minimum 1.6 years in HCC Medical Coding π Certification: CPC / CCS / AHIMA / HCC π° Salary: Up to βΉ35,000 CTC (BCHHC salary may vary) πΉ Job Description We are looking for experienced Medical Coders / Senior Medical Coders specializing in HCC coding to join our team at Infinx. Candidates should have relevant HCC coding experience, the required certification, and a strong understanding of medical terminology and coding guidelines. Key Responsibilities: Perform accurate HCC medical coding and review medical records. Identify and assign appropriate diagnosis codes based on clinical documentation. Ensure coding accuracy and compliance with applicable coding guidelines. Review patient documentation to support accurate HCC coding. Maintain quality, productivity, and accuracy standards. Participate in HHC specialty training as required. β Mandatory Requirements Minimum 1.6 years of HCC coding experience. Valid certification: CPC / CCS / AHIMA / HCC. Candidates must be Mumbai locals or have previously worked in Mumbai for at least 1.6 years. Candidates from across Maharashtra can apply if they meet the location criteria. Willingness to commit to 2 years of service after certification is mandatory. π© Interested candidates: Share your updated resume via DM or in the comments. π’ Recruitment Partners & Medical Coding Professionals: Please share suitable profiles. mohammed@careerguideline.com #Hiring #MedicalCoding #MedicalCoder #SeniorMedicalCoder #HCCCoding #BCHHC #HealthcareJobs #MumbaiJobs #MaharashtraJobs #MedicalCodingJobs #CPC #CCS #AHIMA
Benefits Configuration (Facets)
π¨ Hiring Alert β Benefits Configuration (Facets) π Location: Bengaluru π Position: SME β Benefits Configuration πΌ Job Type: Full-Time π° CTC: Up to βΉ6 LPA β³ Experience: 4 Years β‘ Notice Period: Immediate Joiners Only π Job Description We are looking for an experienced SME β Benefits Configuration professional with strong hands-on expertise in Facets and healthcare benefits configuration. The ideal candidate should have experience in configuring and maintaining healthcare benefit plans, including Small Group and Large Group plans, with a strong understanding of healthcare payer operations. π Key Responsibilities Configure, maintain, and update healthcare benefits within the Facets platform. Build and configure Small Group and Large Group benefit plans based on business requirements. Perform end-to-end benefit configuration, including setup, validation, and maintenance. Review benefit specifications and ensure accurate implementation in the system. Validate configured benefits to ensure accuracy and compliance with business requirements. Identify configuration issues, troubleshoot discrepancies, and coordinate with relevant teams for resolution. Support benefit updates, enhancements, and configuration changes. Maintain accurate documentation of configuration activities and updates. Collaborate with healthcare payer operations and cross-functional teams to ensure smooth benefit implementation. π Required Skills & Qualifications Approximately 4 years of relevant experience in healthcare benefits configuration. Strong hands-on experience with Facets . Expertise in Benefits Configuration and Benefits Maintenance. Experience building and configuring Small Group and Large Group plans. Knowledge of end-to-end benefits setup and validation. Understanding of healthcare payer operations. Strong analytical, problem-solving, and attention-to-detail skills. β Preferred Candidate Profile Candidates with extensive experience in group benefit builds will be preferred. Strong understanding of healthcare benefit structures and configuration processes. Ability to work independently and support configuration-related queries. π Key Hiring Details Role: SME Primary Skill: Benefits Configuration Secondary Skill: Facets Experience: 4 Years Location: Bengaluru CTC: βΉ6 LPA Notice Period: Immediate Joiners Only Certification: Not Applicable (NA) π© Interested candidates can share their updated resumes for immediate consideration. Contact No: +91-7666654522 Email Id: suriyakala@careerguideline.com #Hiring #BenefitsConfiguration #Facets #HealthcarePayer #HealthcareJobs #SME #BengaluruJobs #ImmediateJoiners
LOGISTICS OPERATIONS
π¨ HIRING ALERT β LOGISTICS OPERATIONS SPE / SME / TL β Chennai (CHN) π Location: Chennai πΌ Department: Logistics Operations π Open Positions: Senior Process Executive (SPE) / Subject Matter Expert (SME) / Team Leader (TL) π’ Work Mode: To be confirmed β‘ Joining: Immediate Joiners Only π° Salary Details SPE: Up to βΉ4.75 LPA SME: Up to βΉ6.64 LPA TL: Up to βΉ9.48 LPA π Job Responsibilities Set up brokers and drivers in the system, assign driver IDs, and notify internal teams. Set up trucks/units in the system and inform relevant internal teams upon completion. Track and update expiry dates for driver licenses, motor vehicle inspections, LCV training and certifications, Transport of Dangerous Goods (TDG) training, Free and Secure Trade (FAST) cards, work permits, passports, and other required documents. Maintain electronic driver files and upload copies of relevant documents. Review monthly maintenance reports for completeness against the expected monthly submission list. Verify Motor Vehicle Inspection reports, Workersβ Compensation Board (WCB) documents, and monthly maintenance reports for accuracy and completeness. Update tracking lists and system records to confirm receipt of documents. Coordinate with internal teams to resolve missing documentation and maintain accurate records. Ensure compliance with documentation requirements and established operational procedures. π Required Qualifications Bachelorβs degree in Finance, Accounting, Business Administration, or a related field. Experience in Logistics Operations, Freight Rating, Freight Billing, or related logistics processes . Hands-on experience with any one of the following tools: PeopleNet Fleet Management MercuryGate CARMA Oracle Fusion Cloud Strong attention to detail and documentation management skills. Good communication, coordination, and problem-solving abilities. Ability to maintain accurate system records and track document expiry dates. β Preferred Candidate Profile Candidates with a Logistics Operations background are preferred. Experience in broker, driver, and truck/unit setup is an advantage. Knowledge of fleet documentation, compliance tracking, and maintenance reports is desirable. Immediate joiners are strongly preferred. Candidates from a pure Supply Chain background without relevant logistics operations experience are not required . π© Interested Candidates Share relevant profiles for SPE / SME / TL positions in Chennai. #Hiring #LogisticsJobs #LogisticsOperations #FreightOperations #FleetManagement #SPE #SME #TeamLeader #ChennaiJobs #ImmediateJoiners
OTC Dispute Resolution (SPE & SME)
π’ Hiring Alert β OTC Dispute Resolution (SPE & SME) π Work Location: Chennai π’ Work Mode: Work from Office (WFO) π Shift: Night Shift (Must be flexible as per business requirements) β³ Notice Period: Immediate Joiners Only πΌ Open Positions 1. SPE β Dispute Resolution Openings: 15 Experience: 2β4 Years Skill: OTC Dispute Resolution Maximum CTC: βΉ4.9 LPA 2. SME β Dispute Resolution Openings: 15 Experience: 4β6 Years Skill: OTC Dispute Resolution Maximum CTC: βΉ7 LPA π― Key Roles & Responsibilities Handle customer disputes related to invoices, payments, deductions, and credit notes. Investigate and resolve billing discrepancies and payment-related issues. Communicate with customers through calls and emails to gather dispute details and supporting documents. Coordinate with internal teams to ensure timely and effective dispute resolution. Negotiate with customers and stakeholders to reach mutually acceptable resolutions. Monitor dispute ageing and ensure timely closure to reduce outstanding receivables. Maintain accurate dispute records in ERP systems and tracking tools. Prepare and maintain dispute status reports, ageing reports, and resolution updates. Ensure compliance with company policies, procedures, and quality standards. Support process improvement initiatives to enhance dispute resolution efficiency. β Required Candidate Profile Mandatory experience in OTC (Order-to-Cash) Dispute Resolution . Relevant experience of 2β4 years for SPE and 4β6 years for SME. Good verbal and written communication skills. Strong analytical, problem-solving, and customer-handling skills. Willingness to work night shifts and from the Chennai office. Immediate joiners only. π© Interested Candidates Candidates with relevant OTC Dispute Resolution experience who can join immediately are encouraged to apply. π Keywords: OTC, Order-to-Cash, Dispute Resolution, Invoice Disputes, Billing, Payment Reconciliation, Deductions, Credit Notes, Accounts Receivable, Customer Service, ERP, Ageing Analysis.
Recruitment Coordinators
π¨ WE ARE HIRING | Recruitment Coordinators π Location: Bangalore π’ Work Mode: Hybrid (Mandatory Work from Office) π Shift Timing: 9:30 AM β 7:00 PM πΌ Experience: 2+ Years β³ Notice Period: Immediate to 15 Days Preferred Job Description We are looking for an experienced and result-oriented Recruitment Coordinator to manage the recruitment team, monitor team performance, achieve monthly revenue targets, and support new team onboarding. The ideal candidate should have strong team management, recruitment coordination, reporting, and performance monitoring skills. Key Responsibilities Manage and coordinate the recruitment team to ensure smooth daily operations. Drive the team to achieve monthly revenue targets and recruitment goals. Monitor individual and team performance, productivity, and target achievements. Track daily recruitment activities, including sourcing, profile submissions, interview scheduling, and candidate follow-ups. Prepare and share daily, weekly, and monthly performance reports with management. Coordinate the onboarding and training of new team members. Monitor recruiter productivity and provide guidance to improve performance. Identify performance gaps and implement corrective actions to achieve business targets. Ensure timely completion of recruitment deliverables and client requirements. Coordinate with management to provide updates on team performance, revenue, and business progress. Required Skills Minimum 2+ years of experience in recruitment coordination, recruitment operations, or team management. Experience managing recruiters and monitoring team performance. Strong understanding of recruitment processes and hiring metrics. Ability to drive monthly revenue and team productivity targets. Excellent reporting, data tracking, and analytical skills. Good communication, leadership, and coordination skills. Proficiency in MS Excel and recruitment tracking tools. Ability to work in a target-driven environment. Preferred Candidates Immediate joiners or candidates with a maximum notice period of 15 days. Candidates with experience in recruitment agencies or staffing companies. Candidates with proven experience in team management and revenue target achievement. π© Interested candidates can share their updated resumes and apply directly.
Chinese Language Expert β F&A
π¨ WE ARE HIRING | Chinese Language Expert β F&A π Location: Chennai πΌ Experience: 3+ Years π° CTC: Up to βΉ13 LPA π’ Work Mode: To be confirmed π£οΈ Language Requirement: HSK Level 4 or above OR Graduation in Chinese Job Description We are looking for a skilled Chinese Language Expert with experience in Financial Planning & Analysis (F&A), Financial Statement Analysis, and Financial Spreading to support credit appraisal and financial analysis activities for global banking clients. The ideal candidate should have strong Chinese language proficiency along with a sound understanding of accounting principles, corporate finance, and financial statement analysis. Key Responsibilities Read, interpret, and analyze financial statements. Perform financial spreading of Income Statements, Balance Sheets, and Cash Flow Statements. Analyze public and private company financials for credit appraisal. Review supplementary schedules, financial statement notes, and Management Discussion & Analysis (MD&A) reports. Monitor covenant compliance and prepare periodic reports. Analyze financial ratios and assess company financial performance. Understand the interrelationship between financial statements. Ensure accuracy and compliance with accounting standards and client requirements. Mandatory Skills Chinese language proficiency in reading, writing, and speaking. HSK Level 4 or above, or graduation in Chinese. 3+ years of relevant professional experience. Hands-on experience in Financial Statement Analysis and Financial Spreading. Strong knowledge of accounting principles and corporate finance. Understanding of GAAP and IFRS. Knowledge of financial ratios, credit analysis, and covenant monitoring. Good communication skills and ability to work under tight deadlines. Interested Candidates Candidates who meet the above requirements and are interested in the Chennai opportunity may share their updated resumes with the recruitment team. Contact No: +91-7666654522 Email Id: suriyakala@careerguideline.com
Mortgage Compliance Review
π¨ WE ARE HIRING | Mortgage Compliance Review π Location: Pune π° Budget: Up to βΉ8 LPA π’ Work Mode: To be confirmed Job Description We are looking for candidates with experience in US Mortgage Compliance Review and strong knowledge of mortgage disclosure regulations and compliance guidelines. Mandatory Skills Experience with LE (Loan Estimate) and CD (Closing Disclosure) review. Strong knowledge of TRID (TILA-RESPA Integrated Disclosure) guidelines . Experience in mortgage compliance reviews and disclosure validation. Familiarity with Mavent or ComplianceEase reports and their review. Ability to identify compliance discrepancies and disclosure-related errors. Preferred Candidate Profile Hands-on experience in US mortgage operations/compliance. Good understanding of mortgage regulations and disclosure requirements. Ability to review compliance findings and support corrective actions. Compensation: Up to βΉ8 LPA, depending on skills and experience. Candidates with relevant hands-on skills are encouraged to apply. Contact No: +91-7666654522 Email Id: suriyakala@careerguideline.com
Master Data Management (MDM)
π¨ WE ARE HIRING | Master Data Management (MDM) π¨ π¨SAP,VENDOR & CUSTOMER MASTER DATA π¨ π Location: Chennai π’ Work Mode: Hybrid π Shift: Rotational Shifts β‘ Notice Period: Immediate Joiners Only We are hiring experienced professionals for Master Data Management (MDM) roles supporting Vendor & Customer Master Data operations. πΉ Open Positions SPE β βΉ6 LPA SME β βΉ7.7 LPA TL β βΉ11 LPA πΉ Key Responsibilities Manage creation and maintenance of Material, Vendor and Customer Master Data Manage, verify and provide clarification for Item Approval processes Ensure system data accuracy across multiple tools Investigate and resolve business/store queries and tickets Coordinate with vendors, merchants and internal stakeholders on MDM activities Prepare and manage Ad-hoc reports Maintain and review SOPs as required Manage priorities and deliverables while maintaining high accuracy Support process excellence and continuous improvement πΉ Required Skills Strong experience in Master Data Management Experience with Vendor & Customer Master Data Hands-on knowledge of SAP / SAP S/4HANA Good understanding of Retail / E-commerce / Supply Chain processes Strong analytical and problem-solving skills Excellent verbal and written communication Good attention to detail and ownership Strong stakeholder management skills Good knowledge of MS Excel, PowerPoint and Word πΉ Experience SPE: 3β5 years SME: 4β6 years TL: Relevant team-handling / MDM experience Candidates should be comfortable working in rotational/night shifts and should be available to join immediately. π© Interested candidates: Share your updated CV with your current CTC, expected CTC, notice period and contact details.
US Healthcare Facets & QNXT
We are Hiring | US Healthcare β Facets / QNXT π Job Locations Chennai Hyderabad Coimbatore Work Mode Facets: Work from Office QNXT: Work from Home Shift US Shifts Mandatory Skills Facets β US Healthcare QNXT β US Healthcare Strong hands-on experience in the respective healthcare platform is mandatory. Experience & Compensation SPE 1.6β4 years for Facets βΉ4.5 LPA for QNXT βΉ5.58 LPA SME 4.5β6 years for Facets βΉ6.44 LPA for QNXT βΉ7.55 LPA SME Responsibilities Handle process and client escalations Support and guide team members Monitor team/process performance Conduct process briefings and knowledge-sharing sessions Assist with people management activities Eligibility Any Graduate Immediate Joiners - 30 days Relevant experience in US Healthcare Strong hands-on experience with Facets or QNXT is mandatory
BUSINESS ANALYST-(Capital Markets | Settlements & Reconciliation)
π¨ WE ARE HIRING | BUSINESS ANALYST β TEAM LEAD Capital Markets | Settlements & Reconciliation We are hiring an experienced Business Analyst β Team Lead for a leading client in Pune. The ideal candidate should have strong Capital Markets domain knowledge, hands-on experience in Settlements & Reconciliation, and expertise in Broadridge tools. π Location: Pune πΌ Experience: 5+ Years π Designation: Team Lead (TL) π Shift: UK Shift π° Maximum CTC: βΉ15 LPA β³ Notice Period: Immediate Joiners Only π’ Work Mode: Work from Office (as per client requirement) Key Responsibilities Analyze business requirements related to Capital Markets operations. Manage and support Settlements & Reconciliation processes. Gather, document, and analyze business requirements from stakeholders. Work closely with operations, technology, and business teams to resolve issues. Perform requirement analysis, impact assessment, and gap analysis. Support system enhancements, UAT, and process improvement initiatives. Investigate settlement breaks, reconciliation discrepancies, and operational issues. Coordinate with stakeholders to ensure timely resolution of exceptions. Lead a team, monitor deliverables, and ensure process quality and SLA adherence. Prepare functional documentation, process flows, and business requirement documents. Mandatory Skills 5+ years of experience in Business Analysis / Capital Markets Operations. Strong experience in Capital Markets . Hands-on experience in Settlements & Reconciliation . Experience working with Broadridge tools/platforms . Team Lead experience with stakeholder and team coordination skills. Strong analytical, problem-solving, and communication skills. Ability to work in a UK shift. Eligibility Criteria β Capital Markets experience is mandatory. β Settlements & Reconciliation experience is mandatory. β Broadridge tools experience is mandatory. β Immediate joiners only. β Candidates must be available to work in Pune. π© Interested candidates: Share your updated resume along with your current CTC, expected CTC, total experience, relevant Capital Markets experience, Broadridge experience, current location, and availability to join. π© Interested Candidates β Apply Now! π± Contact / WhatsApp: +91 76666 54522 π§ Email: suriyakala@careerguideline.com Please share your updated CV via email or WhatsApp. π€ Employee Referrals Welcome! Know someone who matches this requirement? Share this opportunity with your friends and professional network.
P&C INSURANCE β BUSINESS OPERATIONS / ANALYTICS
π¨ WE ARE HIRING | P&C INSURANCE β BUSINESS OPERATIONS / ANALYTICS π¨ π Location: Bangalore πΌ Experience: 3+ Years π Qualification: Bachelor's Degree in Any Stream π’ Work Mode: work from office CTC: 7Lpa We are looking for experienced professionals with a strong background in Property & Casualty (P&C) Insurance to join our team in Bangalore. If you have experience in insurance operations, business analysis, customer support, or product analytics, this is an excellent opportunity to grow your career! πΉ Key Responsibilities Monitor business data and performance metrics to identify trends and anomalies. Investigate operational and product-related issues and perform root cause analysis. Handle customer queries and ensure timely resolution of issues. Manage customer portfolio onboarding and quarterly data updates. Analyze insurance industry trends and competitor developments. Prepare and maintain SOPs, process documentation, and knowledge-sharing materials. Develop reports and dashboards to track business performance. Collaborate with cross-functional teams to improve processes and operational efficiency. πΉ Required Skills β Strong knowledge of Microsoft Excel β Familiarity with Power BI or other reporting and dashboarding tools β Excellent analytical and problem-solving skills β Strong communication and stakeholder management skills β Experience in business operations, business analysis, product operations, or insurance operations β Knowledge of Property & Casualty (P&C) Insurance and claims πΉ Candidate Profile 3+ years of relevant professional experience. Experience in P&C Insurance is highly desirable. Ability to analyze data and convert insights into actionable business recommendations. Bachelor's degree in any discipline. π© Interested candidates: Share your updated CV via email or WhatsApp. Contact No: +91-7666654522 Email Id: suriyakala@careerguideline.com π€ Know someone who would be a good fit? Please share this opportunity with your friends and professional network! π² Apply now or refer a suitable candidate! #Hiring #BangaloreJobs #PAndCInsurance #InsuranceJobs #BusinessAnalyst #InsuranceOperations #BusinessOperations #ProductAnalytics #PowerBI #Excel #Recruitment #CareerOpportunity
RECONCILIATION & COLLATERAL OPERATIONS
π¨ HIRING ALERT | RECONCILIATION & COLLATERAL OPERATIONS | HYDERABAD π¨ Career Guideline Service India Pvt. Ltd. is hiring experienced professionals for a leading financial services opportunity in Liquidity, Funding & Payments Operations . π Location: Hyderabad π’ Work Mode: Work from Office π Shift: US Shift β³ Notice Period: Immediate to 60 Days πΌ OPEN POSITIONS & BUDGET πΉ SPE (Senior Process Executive): Up to βΉ6.5 LPA πΉ SME (Subject Matter Expert): Up to βΉ9 LPA πΉ SDM (Service Delivery Manager): Up to βΉ25 LPA π Key Skills Required β Cash, Nostro/Vostro & Position Reconciliation β Collateral Management & Margin Operations β Break Investigation & Resolution β Margin Calls β Initial Margin (IM) & Variation Margin (VM) β Cash / Payment / Settlement Operations β SWIFT Messaging & Treasury Operations π» Mandatory Platform Experience Candidates must have hands-on experience with at least ONE platform from EACH category : Reconciliation Platforms: SmartStream TLM / Corona | Intellimatch | Duco | Gresham Clareti | Xceptor Collateral / Margin Platforms: Acadia / MarginSphere | Colline | CloudMargin | Calypso π― Candidate Requirements 2β10+ years of relevant experience in Banking / Financial Services. Hands-on experience in both reconciliation and collateral/margin platforms. Knowledge of cash movements, settlements, margin calls and break resolution. Exposure to US / EMEA markets is preferred. Strong analytical, communication and stakeholder management skills. π Qualification: Graduate / Postgraduate in Finance, Commerce, Economics or a related field. π© Interested candidates can share their updated resumes. π Contact: +91 - 8655884775 (Whatsapp) Email ID : tannu@careerguideline.com π Not looking for a change? Refer your friends or colleagues who may be a good fit! π Like | Comment | Share | Refer
FX & Money Markets Operations
π¨ Hiring | FX & Money Markets Operations π Location: Hyderabad π’ Work Mode: Offshore / Work from Office π Shift: US Shift β 5 PM onwards πΌ Domain: Treasury / FX & Money Markets Operations β³ Notice Period: Immediate to 60 Days π° CTC SPE: Up to βΉ6.5 LPA SME: Up to βΉ9 LPA SDM: Up to βΉ25 LPA πΉ Key Requirement β RIMMS Hands-on experience in RIMMS is mandatory. Candidates should have experience using RIMMS for FX & Money Market trade processing, confirmation, settlement and reconciliation. πΉ Products / Process FX: Spot Forward / Outright Forward FX Swap NDF Money Markets: Deposits Loans Commercial Paper (CP) Certificates of Deposit (CD) πΉ Key Responsibilities Process and validate FX & Money Market trades in RIMMS Perform trade capture, confirmation and settlement activities Handle trade matching and resolve exceptions/breaks Manage settlement instructions and payment processing Perform Nostro / Cash / Position Reconciliation Investigate and resolve aged breaks and failed trades Coordinate with Front Office, Treasury, Middle Office and Settlements teams Support US & EMEA cut-off timelines Handle CLS-related FX settlement activities Support month-end/quarter-end activities and reporting Participate in RIMMS UAT, upgrades and process improvement initiatives πΉ Required Skills RIMMS β Mandatory 2β5+ years of relevant experience for Analyst/Senior Analyst roles 10+ years for senior management-level roles Strong knowledge of FX & Money Market Operations Knowledge of SWIFT messages β MT300, MT320, MT2xx/6xx Knowledge of CLS settlement Nostro reconciliation experience Advanced Excel Knowledge of TLM / SmartStream / Duco is an advantage Good communication and stakeholder-management skills β Preferred Skills CLS Bank experience RIMMS UAT / configuration / upgrade experience FXall / 360T MarkitWire / ClearPar or similar confirmation platforms Process improvement / RPA / Six Sigma exposure π Education Bachelorβs / Masterβs degree in Finance, Economics, Business or related field. π© Interested candidates: Share your updated CV Contact No : +91 - 8655884775 (Whatsapp) Email ID : tannu@careerguideline.com π Not looking for a change? Refer your friends or colleagues who may be a good fit! π Like | Comment | Share | Refer
Customer Support Executive | International Voice Process
π¨ Hiring Alert β Customer Support Executive | International Voice Process π Locations: Hyderabad | Pune | Bangalore π’ Work Mode: Work from Office π Shift: US Night Shift π Transportation: 2-Way Cab Facility β³ Notice Period: Immediate Joiners Only π° CTC: Up to βΉ5.5 LPA πΉ Position: Customer Support Executive β SPE Experience: 1β4 years Minimum Experience: 1+ year in International Voice Process Communication: Excellent verbal communication skills required Process: Pure International Voice Process β Not Eligible: Email, Chat, Blended Process or Semi-Voice experience πΉ Interview Process HR Round β Versant Assessment β Operations Round πΉ Document Requirements Candidates must be able to provide: Offer Letter from every previous company Relieving/Experience Letter from every previous company PF Statement / Employment-related PF records πΉ Candidate Requirements Candidates should be currently based in or available for the respective hiring location Immediate joiners only Candidates should be comfortable working in US Night Shifts Willingness to work from office is mandatory π Saturday F2F Drive Hyderabad & Pune π© Interested candidates: Share your updated CV. π€ Referrals are welcome β Please share this opportunity with your friends and network.
MARKET DATA
π¨ HIRING | MARKET DATA β BANGALORE π Location: Bangalore π’ Work Mode: Work from Office π Shift: APAC Shift πΌ Experience: 2+ Years π° CTC: Up to βΉ6.5 LPA (including βΉ18K variable) πΉ Role: Market Data Analyst We are looking for candidates with experience in Market Data / Financial Data Operations / Fixed Income / Securities Data . πΉ Key Responsibilities Manage, cleanse and validate market/financial data . Ensure data accuracy, completeness and timely updates. Work with securities and fixed-income data and related financial instruments. Perform data quality checks and investigate data discrepancies. Conduct root cause analysis and support data correction. Handle data queries and provide timely resolutions. Support data enhancement and process improvement activities. Maintain process documentation and support reporting/metrics. Participate in testing/UAT/BAT for system or process changes. Provide process guidance and support to team members. πΉ Required Skills 2+ years of experience in Market Data / Financial Data / Securities Operations / Middle or Back Office . Good knowledge of Fixed Income / Securities / Financial Instruments . Experience in data cleansing, validation and quality analysis . Strong analytical and problem-solving skills. Good knowledge of MS Excel . Bloomberg / Reuters knowledge preferred. Knowledge of derivatives is an added advantage. Good communication and stakeholder-management skills. Ability to work with high-volume data and meet strict deadlines. π― Preferred Keywords Market Data | Fixed Income | Securities Data | Data Validation | Data Cleansing | Data Quality | Bloomberg | Reuters | Excel | Root Cause Analysis | Financial Data | Middle Office | Back Office π© Interested candidates can share their updated CV with relevant Market Data experience.
GLOBAL KYC / CLIENT ONBOARDING
HIRING ALERT | GLOBAL KYC / CLIENT ONBOARDING β HYDERABAD We are hiring experienced KYC/AML professionals for a leading financial services opportunity in Hyderabad. Location: Hyderabad Work Mode: Work from Office Shift: 24Γ7 Rotational Shifts Domain: Investment Banking / Asset & Wealth Management / Capital Markets OPEN POSITIONS SPE β KYC Analyst Experience: 2β4 Years CTC: Up to βΉ5.5 LPA SME β KYC/CLM Experience: 4β6 Years CTC: Up to βΉ7 LPA Team Leader β KYC/CLM Experience: 6+ Years CTC: Up to βΉ10 LPA Team Leader experience on paper is mandatory Required key skills β KYC / AML / Client Lifecycle Management (CLM) β Institutional Client Onboarding & Periodic Reviews β CDD / EDD & Complex Client Structures β Investment Banking / Capital Markets / Asset Management experience β Sanctions, PEP & Adverse Media Screening β False Positive Handling & Risk-Based Assessment β Fenergo or similar CLM platforms β QC / 4-Eye Review & Escalation experience β Strong stakeholder management with Front Office & Compliance β FATCA / CRS exposure is an added advantage Preferred Background: Global Banks | Investment Banking | Asset Management | Capital Markets | Financial Services π© Interested candidates can share their updated CV or connect with me for further details. Contact No: +91-7666654522 Email Id: suriyakala@careerguideline.com
Opening with Banking Sales
Opening with Banking Sales Location - Ghansoli Process - Outbound Sales Graduate with 1β2 years BPO sales experience Good communication (Versant 4/5) Day shift (8 AMβ8 PM, any 9-hour window) Salary: βΉ22,000 in-hand / βΉ26,000 CTC
Opening with AR Caller
Opening with AR Caller π Location: Airoli, Navi Mumbai πΌ Position: AR Caller (Medical Billing) π° Salary: Up to CTC: βΉ3.3 LPA π Working Days: 5 Days a Week | 2 Weekly Offs β Eligibility * HSC or Graduate * Minimum 1 year of experience in: * Medical Billing * AR Calling * Patient Calling * Healthcare Voice Process (Mandatory) π― Desired Candidate Profile * Minimum 1 year of experience in RCM Calling Process (Medical Billing / AR Calling / Patient Calling). * Candidates with US Healthcare Customer Support (Voice Process) experience will have an added advantage. * Must be comfortable working in evening and night shifts. * Must be willing to work from the office. π Special Opportunity Selected candidates may be offered the SME (Subject Matter Expert) or QA (Quality Analyst) designation, even if they have not previously held these designations. This is an excellent opportunity for career growth. β‘ Immediate Joiners Only
Opening with Healthcare
Opening with Healthcare process * Location - Airoli * Voice Process (US Healthcare ) * Graduate / HSC Fresher and Experience with Excellent communication skills * ROI - Reg / HR / Ops/ Svar - 55+ Compensation: * CTC: βΉ2.84 LPA * Approx. In-hand Salary: βΉ18,000/month * β Night Shift Allowance 135/- Approx. Per day * Rotational shift predominantly night shifts * Any 2 week off * Age - 40 * Full-time Students β Not Eligible * NO - BE / PGDM / MBA / PG / BSCIT / BSC CS * Self-Travelling & Out of boundary β Not Eligible Boundary Badlapur to sion GTB to panvel Thane to Panvel Kindly register in portal before interview.
Opening with Healthcare
Opening with healthcare process * Location - Airoli * Voice Process * Graduate / HSC Fresher and Experience with Excellent communication skills * ROI - Reg / HR / Ops/ Svar - 50+ Compensation: * CTC: βΉ2,53,350 per annum * Approx. In-hand Salary: βΉ15,000/month * Night Shift Allowance: βΉ135/day (Approx.) * Rotational shift predominantly night shifts * Any 2 week off * Age - 40 * Full-time Students β Not Eligible * NO - BE / PGDM / MBA / PG / BSCIT / BSC CS * Self-Travelling & Out of boundary β Not Eligible Boundary Badlapur to sion GTB to panvel Thane to Panvel
β Global KYC Analyst | Client Onboarding & Periodic Reviews (SPE/SME)
JD β Global KYC Analyst | Client Onboarding & Periodic Reviews (SPE/SME) Location: Hyderabad Profile Summary Looking for a KYC/AML professional with 4β6+ years in Investment Banking, Asset & Wealth Management, or Capital Markets to join our CLM team in Hyderabad β working on institutional client onboarding, periodic reviews, due diligence and screening for large, complex client structures. The role runs on a 24x7 rotational shift model with global handovers, so sound risk-based judgment and comfort working night shifts matter. Educational Qualification Any Degree / bachelorβs in commerce; MBA or M.Com an added advantage CAMS certification an added advantage French or German language skills a nice-to-have, not mandatory Expertise & Competencies Good understanding of CLM and KYC within IB / Asset and Wealth Management / Capital Markets Awareness of AML/KYC regulations across geographies Strong stakeholder management and time prioritization Comfortable engaging directly with institutional clients, Front Office and Compliance Strong decision-making skills with a practical, risk-based approach Experience using AI tools and automation to support KYC refresh and onboarding Advanced Excel skills and prior exposure to MI reporting will be an added advantage Good oral and written communication skills Comfortable in a 24x7 rotational shift model with global handovers, incl. holiday coverage Work Experience 4β6+ years in financial services, ideally in KYC/AML or client onboarding roles Hands-on experience on Fenergo or similar CLM platforms and screening tools Prior experience handling complex CDD cases, activity reviews and false positives Experience working with large global banks or financial institutions a plus Exposure to QC checks (e.g., 4-eye review) and second-line escalation is a plus Role and Responsibilities / Job Description Own the end-to-end client lifecycle for institutional clients β onboarding, periodic reviews, event-driven reviews and offboarding Handle CDD/EDD documentation for complex entity types β corporates, funds, trusts, SPVs, financial institutions Enrich onboarding cases from Relationship Managers and re-key email-received documentation into the CLM/onboarding system Apply your understanding of capital markets β products, participants and how they fit together β to client structures Stay current on global AML/KYC standards and how requirements vary by jurisdiction Use Fenergo and internal workflow tools to manage outreach and keep records audit-ready Coordinate with Front Office, Compliance, AML Middle Office, Legal, Tax and Account Management in a fast-paced environment Own periodic and event-driven KYC reviews within agreed SLAs β typically 24β48 hours, with same-day responses to urgent queries Carry out sanctions, PEP and adverse media screening; confidently rule out false positives Participate in QC checks / Calibration (incl. 4-eye review) and coordinate with second-line teams on escalations Apply sound, risk-based judgment when assessing case complexity and prioritizing work Use AI-enabled tools and automation to support KYC refresh/onboarding and drive greater straight-through processing Prior exposure to FATCA/CRS, tax operations or MI reporting/dashboarding is an added advantage Track and help close out AML/CLM audit findings from internal or external audits Interact daily with onshore clients and Front Office for status updates and governance Flex to support higher volumes during peak periods such as quarter-end and tax season Look for ways to make onboarding smoother for clients without compromising on compliance Work from office in a 24x7 rotational shift model with global handovers, incl. occasional weekend/holiday coverage
Senior Customer Services
Opening with Customer Service US Voice process Shift: 24/7 Rotational Off Wk off: 2 RO Quality: Excellent communication Job location: Airoli Salary: Upto 40k ctc - 36k Qual : HSC /Graduate with min 1 to 3 years of International Exp ( Exp shld not exceed more than 5 yrs) Age: Upto 40 Rounds: HR/ops / case study/ assessment Boundary: Dadar to Kalyan/dombivali east Airoli to Kharghar Kurla to Kharghar From thane only from ghodbandar to hybercity No western line WFO
Opening with CSR
Job Description : Voice Process Location : Thane Date of Joining - immediate joining Job Title : SR.Customer Service Representative β Voice Process Salary : Up to 33k net take home Employment Type : Full-time, Immediate Joiners Preferred. Working Days : 5 days a week with 2 rotational week-offs Shift Timing : 24/7 rotational shifts Qualifications : HSC or Graduate with Minimum 6 months of experience or above in an international BPO. Rounds of Interview - HR, Amcat, multichat writex, operations round, Typing test (35 wpm net speed and 90% accuracy) Amcat score - C2 (Tests should be completed before operations round) Strong verbal communication skills in English. Ability to work in a 24/7 rotational shift environment.
Opening with Healthcare
Hiring for Eligibility Verification Pure Voice Process Ghansoli location 2 rotational week offs Hsc/Graduate with minimum 6 months & experience as AR / Pre Auth, Medical billing Candidate should have good comms & knowledge of pre authorisation. B2 Level of Communication Is mandatory Salary - 33.5k in hand (based on qualification and/or experience) HR- Hallo AI -ops Follow Ghansoli IBU boundaries .
Opening with CSR
Hiring Now: Customer Service Executive β Voice π Ghansoli, Navi Mumbai We are hiring for a pure voice-based customer service role in the healthcare domain. Requirements: - Graduates only - Minimum 2 years of experience (mandatory) - Excellent verbal communication skills - B2 High candidates preferred - Comfortable with 24/7 shifts and 2 rotational offs Salary: Up to βΉ34,500 in-hand Role Highlights: - Pure customer service process - Best-in-industry compensation Interview Process: HR β Hallo AI β Ops
Opening with Customer service
Customer Service Executive β Email & Back Office Process π Ghansoli, Navi Mumbai We are hiring for a pure customer service Email & Back Office role to handle money transfer queries accurately and professionally. Requirements: * HSC pass * 1+ year of international Email/Back Office experience * Excellent written and verbal communication skills * B2 High candidate preferred * Comfortable with 24/7 shifts and 2 rotational offs Salary: Up to βΉ30,000 in-hand Role Highlights: * Pure Customer Service process * International Email & Back Office support * Best-in-industry compensation Interviews: HR / Hallo AI / Ops
Opening with Customer Service
International β Customer Service Voice π *Ghansoli, Navi Mumbai* β *Pure CS Role* β Handle money transfers smoothly β *HSC + 1 Year of International BPO Experience* β *Upto βΉ40k in-hand* (best in industry) β *24/7 Shifts | 2 Rotational Offs* β *Excellent comm skills* β SVAR 70 β C1 Candidate HR AMCAT Ops Feel free to reach out for any query
Opening with customer service
Opening with Banking CSR Process : Inbound Customer Service Location - Ghansoli Eligibility :Graduate with minimum 6 months of experience Communication : Versant 4 Shift : 9:30 AM β 6:30 PM Weekly Off : Sunday Salary : βΉ19,500 inβhand / βΉ24,000 CTC π Additional Benefits β βΉ10,000 Joining Bonus for NISM 5A Certified candidates βΉ5,000 after comepletion of 30 days βΉ5,000 after completion of 60 days
Opening with Customer Service
JOB OPENING: Assistant Manager β Outbound Calling π¨ Location : Goregaon (East), Mumbai Age: Upto 35 Week off: Sunday off Shift - Day Shift Package : Up to βΉ4.50 LPA + Shift Allowance + Incentives Experience : 2+ years in Outbound Calling (Insurance/Voice preferred) Education : Any Graduate Key Role: Make outbound calls to revive lapsed insurance policies & collect premiums. Meet daily targets on productivity, quality, and business revival. Deliver accurate product details and maintain top service standards. Requirements : Excellent communication & professional telephone etiquette. Fluency in Telugu or Tamil is a strong plus! Flexible with rotational shifts. NOTE - For Registration Pancard Number required Boundary::Bhayander to Bandra
Opening with Collection Process
π¨ JOB OPENING: Insurance Collectionπ¨ Location : Goregaon (East), Mumbai Designation: Assistant Manager / Deputy Manager Age: Upto 35 Week off: Sunday off Shift - Day Shift Package : CTC Up to βΉ3 Lpa to 5 Lpa Experience : 1 + years of exp in Collection (any financial product (Credit card, insurance, personal loan etc.) Education : Any Graduate NOTE - For Registration Pancard Number required Boundary::Bhayander to Bandra
Private Equity
Hiring For Private Equity Location: Hyderabad Us Night shift, WFO Notice - upto 1 month Role : Team Manager & SME (SUBJECT MATTER EXPERT) SKILLS : Private equity, Fund Accointing, Water fall , capital calls, distributions , NaV, Management fee TM - 8+yrs of exp in private equity with Team Handling exp of 1+yr SME - 4+yrs of exp in private equity NOTE - 30% Hike given on ur last drawn. Skills: Private Equity, Waterfall calculations, Distributions, Capital calls, Management fee, Nav calculation Tools required : Geneva/ Investran 1.Accounting daily Journal entries for cash/bank transactions in accordance with the relevant supporting docs as per agreed quality and turnaround time (TAT) with clients Preparing/accounting for adhoc Fund accounting deliverables like Capital Call, Distributions with accuracy 2.Perform cash/bank reconciliations on a regular basis 3.Prepare financial statements, schedule of investments and portfolio valuations on a quarterly basis 4.Monitor the cash flows to facilitate capital calls and distributions on a regular basis 5.Perform bank accounting reconciliations on a regular basis 6.Hands on experience in preparing and review of monthly, quarterly, bi-annual Financial Statements with supporting documentation. 7.Preparation and review of partner capital statements and waterfall schedules Prepare and review monthly valuations, reconciliations of fund draw downs and distributions, accruals, expenses etc. 8.Prepare and review partner capital activity- capital calls, distributions, partner transfers 9.Prepare and review various fee calculations eg. Management fee calculations, carried interest allocations in accordance with the Fund documentation. Interested Candidates contact HR Madhumitha@ 8828150388/ madhumitha@careerguideline.com
Voice Process
π¨ HIRING ALERT | INTERNATIONAL VOICE PROCESS β PUNE π¨ We are looking for experienced professionals to join our International Customer Support β Voice Process team in Pune! π Location: Pune π’ Work Mode: Work from Office π Shift: US Night Shift π Transportation: 2-Way Cab Facility β³ Notice Period: Immediate to 1 Month πΌ OPEN POSITIONS πΉ SPE β Customer Support Executive πΌ Experience: 1β4 Years π° CTC: Up to βΉ5.5 LPA πΉ SME β Subject Matter Expert πΌ Experience: 4β6 Years π° CTC: Up to βΉ7.5 LPA π― SPE β KEY REQUIREMENTS β Minimum 1+ year of International Voice Process experience β International Customer Support experience is mandatory β Technical Support experience alone is NOT eligible β Any Graduate β Excellent English communication and fluency β Strong customer-handling and problem-solving skills β Good career stability and consistent employment history β All required educational and employment documents must be available β SME β SUBJECT MATTER EXPERT β Minimum 4+ years of International Voice Process experience β Strong experience in International Customer Support β Ability to handle and resolve team/process-related queries β Guide and support new team members on process and workflow β Assist team members with process-related challenges and escalations β Technical Support experience alone is NOT eligible β Any Graduate β Excellent English communication and fluency β Strong customer-handling and problem-solving skills β Good career stability and consistent employment history β All required educational and employment documents must be available π€ WHO SHOULD APPLY? Professionals with proven experience in International Voice Customer Support who are comfortable working in US Night Shifts and from the office. π© Interested candidates can share their updated CV for consideration. π’ If you know someone suitable, please tag or share this opportunity with them! #Hiring #PuneJobs #PuneHiring #InternationalVoiceProcess #CustomerSupport #InternationalBPO #VoiceProcess #CustomerServiceJobs #USShift #NightShiftJobs #BPOJobs #SPE #SME #SubjectMatterExpert #ImmediateJoiners #JobOpening #WalkInHiring
Cash & Position Reconciliation
π¨ HIRING: Cash & Position Reconciliation β Team Lead | Hyderabad We are hiring experienced professionals for Cash & Position Reconciliation roles in Hyderabad. If you have strong experience in reconciliation operations and financial services, this could be a great opportunity! πΉ Open Positions β’ SPE β Up to βΉ7 LPA β’ SME β Up to βΉ10 LPA β’ Team Lead β Up to βΉ14 LPA β’ Team Manager β Up to βΉ18 LPA π Location: Hyderabad π’ Work Mode: Work from Office π Shift: US Shift π Working Days: 5 Days β³ Notice Period: Immediate to 60 Days β 90 Days Notice Period β Please Do Not Apply πΉ Key Responsibilities β’ Manage cash & position reconciliation activities across accounts and asset classes. β’ Review reconciliation outputs and ensure accurate & timely completion. β’ Monitor and resolve reconciliation breaks within SLA. β’ Coordinate with custodians, counterparties and internal stakeholders. β’ Manage daily workflow and support team performance. β’ Ensure adherence to SOPs, maker-checker controls and operational processes. β’ Prepare break reports, exception summaries and operational updates. β’ Identify process improvement and automation opportunities. πΉ Required Skills β 6β8 years of relevant experience for Team Lead roles β Strong experience in Cash & Position Reconciliation β Experience in financial services / banking operations β Team handling / supervisory experience β Knowledge of Intellimatch, SmartStream, AutoRek or similar tools β Good understanding of Trade Lifecycle, Settlements, Corporate Actions & Fund Accounting β Strong Excel and analytical skills β Excellent communication and stakeholder management skills π Education: Bachelor's degree in Finance, Commerce, Accounting, Economics or related field. π© Interested candidates: Share your updated CV π Not looking for a change? Refer your friends or colleagues who may be a good fit! π Like | Comment | Share | Refer Screening Questions 1.Explain Cash and position breaks in detailed 2.What application we use in current organization What the challenges that you faced while handling team? If TL What is the KPI for the process? How to control the risk involved breaks and check point? What is mean by tax withholding? What are the MIS reports which you handle? What types of products which you worked and explain? What type of products you are handled How do you handle the DVD breaks If you get the invalid break on custody side, how do you resolve Explain 5 type of breaks which you are handled Reconciliation process Coupon payment validation parameters Explain Trade life cycle What type position breaks you are handled What are the clients you handled in current organisation. Targeted Companey Citi bank HSBC,principal global , bny ,broad ridge,BNP, State street
Blended - CSR proces
Nature of Job- Blended Process Requirement- - Graduate or HSC with 6 mon BPO voice Exp. (On Paper) - Good Communication - HSC is mandatory - Try to give LGBTQ candidate and PWD candidates Job Details- - Voice / Email / Chat - 24*7 Rotational Shift and 2 RotationalWeek off - 5 Days Working - Salary- 26k Inhand 30 CTC (30%hike on last drwan) - Location- Digha, Navi Mumbai Other Perks- - Cab Facility (One way depending on the time) - Can apply for IJP (Internal Job Posting) in a year - GYM Facility - PF (Provident Fund) Note - No relocation candidates
Governance, Risk and Compliance (GRC) Specialist
Governance, Risk and Compliance (GRC) Specialist Location: Pune Department: Information Technology β Information Security CTC: Up to βΉ25 LPA Experience: 5+ Years Reporting To: Chief Information Security Officer (CISO) Travel: Up to 10% Position Summary We are looking for an experienced GRC Specialist to manage and improve the organization's information security, risk, and compliance programs. The person will be responsible for ISO 27001, ISO 42001, and SOC 2 compliance , audit preparation, risk assessments, security policies, vendor assessments, and client security questionnaires. The role will also support cybersecurity and AI governance projects and work closely with auditors, clients, vendors, and internal teams. Key Responsibilities Manage ISO 27001, ISO 42001, and SOC 2 audit and certification activities. Prepare audit evidence, coordinate control testing, and work with external auditors. Create and maintain information security policies, procedures, standards, and controls . Maintain the organization's risk register and track risk mitigation activities. Conduct vendor and third-party security risk assessments . Review vendor security documents such as SOC 2 reports and penetration testing reports . Complete client security questionnaires and due diligence assessments . Manage and track compliance activities using GRC/compliance platforms . Monitor applicable security and regulatory requirements such as NIST CSF, NIST RMF, and GLBA . Support security audits, evidence collection, gap assessments, and closure of audit findings. Manage security awareness training, phishing simulations, and policy attestations . Support cybersecurity and AI governance advisory projects , including gap analysis and documentation. Coordinate compliance activities across different offices and business entities. Work with clients, auditors, vendors, and internal teams to resolve security and compliance requirements. Required Experience 5+ years of experience in Information Security, GRC, IT Audit, Risk, or Compliance. Minimum 2 years of experience managing ISO 27001 or SOC 2 audits/certifications . Minimum 2 years of experience in vendor/third-party risk assessments . Minimum 2 years of experience creating information security policies and procedures . Good understanding of ISO 27001, SOC 2, NIST CSF, NIST RMF, and GLBA . Experience working with GRC or compliance management tools . Experience communicating with clients, auditors, and vendors . Experience in financial services, banking, mortgage, or other regulated industries is preferred. Preferred Experience Experience with ISO 42001 / AI Governance . Experience with AI risk and compliance frameworks . Experience administering GRC/compliance automation platforms. Education Bachelor's degree in Information Security, Computer Science, IT, or a related field . Master's degree is preferred. Certifications Any of the following certifications would be preferred: CISSP CISA CRISC ISO 27001 Lead Auditor ISO 27001 Lead Implementer ISO 42001 Lead Auditor / Lead Implementer Key Skills Strong knowledge of Information Security and GRC . Good understanding of security frameworks and compliance requirements. Ability to convert security requirements into practical controls and documentation . Strong documentation and policy-writing skills. Good analytical and risk-assessment skills. Strong communication and presentation skills. Ability to manage multiple audits, assessments, and deadlines. Ability to work independently and proactively. Good stakeholder management skills. Risk-based approach to information security and compliance. Ideal Candidate The ideal candidate should have strong hands-on experience in GRC, audits, risk assessments, compliance, and information security documentation . The candidate should be comfortable working with CISOs, auditors, clients, vendors, and technical teams and should be able to manage multiple compliance activities independently. Keywords: GRC, Information Security, ISO 27001, ISO 42001, SOC 2, NIST, Risk Assessment, Vendor Risk, IT Audit, Security Compliance, Security Policies, CISA, CISSP, CRISC.
Inbound Customer Service (SME)
π Key Responsibilities Handle inbound/outbound international customer queries over the phone with high professionalism. Troubleshoot and resolve customer concerns efficiently while adhering to process SLAs and quality standards. Maintain accurate call documentation, notes, and records in the CRM database. Deliver superior customer satisfaction (CSAT) and maintain zero-escalation standards. Must have a experience of 4+ years of experience and little bit team handling experience Interview Process (Quick 2-Round Selection!) L1 Round: Initial Screening & HR Assessment Versant Voice Test: (Minimum Score Required: 55) L2 Round: Operational / Technical Round
Customer Service Executive
β’ Best in Market Salaries from 3 lakhs plus β’ 7-week new hire training program β’ Unlimited Incentive Plan with transparent KRA's β’ Enhance your Analytical/Decision Making & Negotiation skills β’ Cross functional growth opportunities within 6 months, for experienced candidates β’ Free Medical/Life insurance β’ Employee Centric & Compliant Policies β’ Free Home Pick & Drop Transportation β’ Fixed shifts post the training period [Rare changes in case of business requirements] β’ 7:15 min login plus 45-minute break = 8-hour shifts Shift timings - 05:30pm, 08:30pm; 01:30pm β’ Sunday fixed Off & Alternate Saturday Working. This job requires you to work in US shifts between 5:30 pm & 10:30 am As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Salary - 45k in hand plus unlimited incentives for First Party & 40000/- in hand plus unlimted incentive for experienced candidates only. For Freshers - 20559/- net take home plus incentives {Male} For Freshers - 20759/- net take home plus incentives {Female}
SR. Full Stack Developer
π Weβre Hiring: Senior Full Stack Developer Are you an experienced Full Stack Developer who loves building real SaaS products from the ground up ? We are looking for a Senior Full Stack Developer who can take ownership of product development, build scalable features and work closely with our product team. π» What Youβll Work With Frontend β’ Next.js β’ React.js β’ JavaScript / TypeScript β’ Responsive UI Backend β’ Node.js β’ REST APIs β’ Authentication & Authorization β’ API Integrations Database β’ PostgreSQL β’ Database Design β’ Query Optimization Cloud & DevOps β’ AWS β’ S3 β’ Docker β’ Nginx β’ Linux β’ CI/CD π― What Youβll Build You will work on real-world SaaS modules including: β Candidate Management β Resume Parsing & Management β Job Management β Recruiter Dashboard β Candidate Search β Recruitment Workflows β Client & User Management β Analytics & Reports β Job Portal Integrations β AI/API Integrations β SaaS Architecture & Scalability π€ Who Weβre Looking For β’ 5+ years of Full Stack Development experience β’ Strong hands-on experience with Next.js, React.js, Node.js & PostgreSQL β’ Experience building production-grade SaaS applications β’ Strong API and database development skills β’ Good understanding of security, scalability and performance β’ Ability to independently own features from requirement β development β testing β deployment β’ Product/startup experience preferred β’ ATS / HRMS / HR Tech experience is an advantage π Location: Mumbai / Bangalore πΌ Experience: 5+ Years π Employment: Full-Time π Why you will join? You won't just be writing code. You'll be helping build a scalable HR Tech SaaS product and will have the opportunity to influence product architecture, engineering decisions and future features. If you are passionate about Full Stack Development + SaaS + AI + HR Tech , we would love to connect. π© Interested? Apply now
Chartered Accountant - Internal Audit & Business Advisory
Experience: 2 - 4 Years(post qualification exp) Salary: 13 LPA to 15 LPA Location: Mulund West Qualification:- CA For Candidates living in Mumbai Only Job Description: β’ Lead a team of 5-6 interns, assign tasks and oversee the execution of internal audits and business advisory projects. β’ Plan, conduct and review internal audits and internal financial control (IFC) audits to assess risk management and compliance. β’ Identify process inefficiencies, internal control weaknesses and areas for operational improvement in client organizations. β’ Provide business advisory services, including financial analysis and strategic recommendations. β’ Assist clients in setting up and optimizing Management Information Systems (MIS) for better financial and operational decision-making. β’ Evaluate appropriate growth strategies for clients and help them scale up their businesses by improving financial performance and operational efficiency. β’ Mentor interns by providing technical training and ensuring quality and accuracy in audit and advisory deliverables. β’ Candidates must have entire article ship in the relevant profile or minimum 2-4 years of strong post qualification experience in the same domain. β’ We are specifically looking for candidates who can independently handle assignments from Day 1 and manage client interactions confidently.
Secretarial Practice (Company Secretary) - Manager
Hiring for Secretarial Practice (Company Secretary) - Manager Location - Mumbai (Mulund) CS Qualified Day Shift Notice upto 1month Ctc upto 15lpa Manager - Secretarial Practice (Company Secretary) Minimum 7+yrs of exp Post Cs Qualification in a practicing CS/CA firm or consulting firm. 1 years of exp as manager on paper corporate secretarial, regulatory and advisory assignments Strong knowledge of Companies Act, IPO compliances, SEBI Regulations, FEMA/RBI compliances, ESOP advisory and corporate legal documentation. Excellent drafting, communication and client management skills. JD : Manage end-to-end secretarial compliances under the Companies Act, 2013, including Board/Committee Meetings, ROC filings, statutory records and corporate governance matters. ο· Handle Listed Company compliances under SEBI (LODR) Regulations, stock exchange filings, corporate actions and other capital market compliances. Work on IPO, SME IPO and Capital Market Advisory assignments, including due diligence, secretarial documentation, pre-IPO restructuring, DRHP support, listing compliances and post-listing obligations. Handle FEMA and RBI compliances, including foreign investment reporting (FC-GPR, FCTRS, FLA Return, etc.). Advise clients on ESOP structuring, implementation and employee equity plans. Draft, review and vet legal documents including Shareholders' Agreements (SHA), Share Subscription Agreements (SSA), NDAs, employment and commercial contracts. Liaise with clients, regulators, merchant bankers, legal counsels and other intermediaries while independently managing multiple assignments.
Hedge fund accounting
Hiring For Hedge fund accounting Location: Hyderabad Us Night shift, WFO Notice - upto 1 month ctc upto 12lpa Role : SME - 4+yrs of exp in Hedge fund accounting NOTE - 30% Hike given on ur last drawn. Skills: Hedge fund accounting, Waterfall calculations, Distributions, Capital calls, Management fee, Nav calculation Tools required : Geneva/ Investran 1.Accounting daily Journal entries for cash/bank transactions in accordance with the relevant supporting docs as per agreed quality and turnaround time (TAT) with clients Preparing/accounting for adhoc Fund accounting deliverables like Capital Call, Distributions with accuracy 2.Perform cash/bank reconciliations on a regular basis 3.Prepare financial statements, schedule of investments and portfolio valuations on a quarterly basis 4.Monitor the cash flows to facilitate capital calls and distributions on a regular basis 5.Perform bank accounting reconciliations on a regular basis 6.Hands on experience in preparing and review of monthly, quarterly, bi-annual Financial Statements with supporting documentation. 7.Preparation and review of partner capital statements and waterfall schedules Prepare and review monthly valuations, reconciliations of fund draw downs and distributions, accruals, expenses etc. 8.Prepare and review partner capital activity- capital calls, distributions, partner transfers 9.Prepare and review various fee calculations eg. Management fee calculations, carried interest allocations in accordance with the Fund documentation.
Customer Service Representative - Aurangabad/Nashik
* Location - Aurangabad / Nashik * Inbound Voice Process (US Health care) * Graduate / HSC Fresher with Excellent communication skills * ROI - Reg / HR / Ops/ Svar - 55+ * Salary - HSC / Graduate Fresher and EXP β 330000 LPA * In hand - 22000/- * Night shift allowance 0 to 3000/- * Joining Bonus - 25000/-* * Rotational shift predominantly night shifts * Any 2 week off * Age - 40 * Full-time Students β Not Eligible * NO BE / PGDM / MBA / PG * Self-Travelling & Out of boundary β Not Eligible
Quality Analyst / Subject matter Expert
Minimum 1 year experience in any US Healthcare Voice process. Should have good communication skill. Should be willing to work in US Shift. Should be willing to work from office. On paper QA/ SME experience is not mandatory. Immediate joiners only preferred. CTC : 3.98 to 4.5 LPA
Senior Accountant
Experience: 7-8 years work experience in accounting & GST/TDS compliances (preferably in a CA firm) Job Description: β’ Supervise Accounts team β’ Must be able to handle large clients β’ Hands on experience in GST & Compliances β’ Proficient in Tally, handling complete accounting including purchase, sales, expenses, bank reconciliations up to finalization of books of accounts β’ Skilled in GST and TDS booking, including Reverse Charge Mechanism (RCM) on GST. β’ Experience in GST compliance, including GSTR-1 and GSTR-3B preparation and filing. β’ Understanding of ITC utilization and reconciliation of GSTR-2A. β’ Strong understanding of TDS rates, preparation of TDS workings, and previous experience in TDS return filing. β’ Proficient in Excel, with knowledge of basic formulas. β’ Should have consistent work experience without long breaks in handling GST, TDS, and other accounting compliances. β’ Good communication skills and strong common sense to understand and execute tasks efficiently. β’ Experience in handling clients with a turnover of βΉ5 crore or more is preferred. Preferred (Plus Points): β’ Experience with stock management in Tally. β’ Experience in E-Way Bill and E-Invoice generation. β’ Knowledge of cost centers in Tally. β’ Experience in GSTR-9 & 9C filing. β’ Knowledge of Pivot Tables and VLOOKUP in Excel
French Language Interpreter
*PROCESS* - Line Language Solutions (LLS) *ROLE* - Language Interpreter (Voice Process) *WORK MODE* - Remote *REQUIREMENTS:* - Candidate must be proficient in speaking and writing in English language. - Candidate must be proficient in any one of the below languages apart from English - Candidate must have a dedicated working space with personal Wi-Fi setup and power backup. - Candidate should be comfortableto be on video for ling hours as per requirement. - Candidate must have their own laptop or desktop setup for initial training. - Candidates with work experience must have minimum 1 year on papers to be considered as experienced. - Candidate must be willing to join immediately. - Candidates will be under probation period for the first six months. Casual leaves will not be permitted within these six months. - Candidates must be either Graduate in French Hons or B2 Certified if Fresher or B1+ 1 Year of Experience is mandatory *PERKS:* - Candidate will be provided with a desktop setup after the training period. - Candidate will be working for 5 days a week in rotational shifts with 2 rotational off. Majorly the candidate can expect night and graveyard shift. - Candidates shift will be of 9 hours. *SALARY:* - CTC - 10 LPA (For minimum1 year of experience on papers) - CTC - 8 LPA ( Freshers) NOTE: Background verification and drug test will be conducted during the initial week after joining.
Director Training RCM {US Healthcare}
Job Roles & Responsibilities 1. Training Strategy and Leadership: β’ Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices. β’ Over see the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space. β’ Lead ,mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines. 2. RCM BPO Knowledge Development: β’ Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims management, payer relations, compliance, and regulatory standards. β’ Collaborate with subject matter experts (SMEs) to create specialized content for different roles within the RCM process (e.g., medical coders, billing specialists, claim adjudicators). β’ Stay current with changes in the healthcare industry and RCM technology to ensure training materials reflect the latest trends, tools, and regulations. 3. Performance Improvement: β’ Analyze operational performance metrics to identify training gaps and areas for improvement and develop targeted programs to address these needs. β’ Monitor the effectiveness of training programs through assessments, feedback, and KPIs to ensure training initiatives result in improved employee performance and business outcomes. β’ Partner with operations leadership to drive continuous improvement in quality, efficiency, and employee engagement through ongoing training initiatives. 4. Onboarding and Upskilling: β’ Over see the development and execution of comprehensive onboarding programs for new employees, ensuring a smooth transition into the company and its operations. β’ Create and manage upskilling programs for existing staff to increase their knowledge and performance in core RCM functions. 5. Client-Focused Training: β’ Ensure that training programs are tailored to the needs of client accounts, focusing on client-specific processes, systems, and expectations Serve as a key point of contact for clients regarding training requirements and ensure that the RCM BPO team consistently meets client standards and expectations. 6. Compliance and Certification: β’ Ensure that all training programs adhere to healthcare industry regulations, compliance standards (e.g., HIPAA), and accreditation requirements. β’ Lead efforts to establish and maintain certification programs for employees in relevant areas of RCM, including coding certifications and compliance training. 7. Budget and Resource Management: β’ Manage the training departmentβs budget, ensuring that resources are allocated efficiently across training programs and initiatives. β’ Evaluate and incorporate training technologies (LMS platforms, virtual learning tools) to enhance program delivery and learner engagement. Candidate Requirements Education: β’ Bachelor's degree in Healthcare Management, Business Administration, or related field. A Masterβs degree is a plus. Experience: β’ Minimum12yearsofexperiencein training, learning, or development in the BPO or healthcare industry. β’ Atleast5yearsin a leadership role overseeing large-scale training programs for RCM or similar services. β’ In-depth knowledge of Revenue Cycle Management processes, healthcare billing and coding, regulatory compliance, and payer systems. β’ Experience working with Learning Management Systems (LMS) and other digital learning platforms. Skills: β’ Strong leadership and team management skills with the ability to inspire and motivate staff. Excellent communication, presentation, and interpersonal skills. β’ Proven ability to develop and execute training programs that drive measurable performance improvements
Senior Manager Training RCM
Job Roles & Responsibilities ο· Excellent organization and project management skills- this will require aggressive planning, organizing and coordinating, negotiating, establishing effective cross-team relationships, prioritization, and delivery against objectives. ο· Strengthen internal processes for communications, needs identification, internal facilitator management and reporting dashboards and metrics. ο· Identify opportunities for ongoing process improvements and drive team to implement such projects. ο· Responsible to design and facilitate Training Programs ο· Delivery of Batches in adherence to times lines ο· Conducting Training Needs Analysis ο· Training Metrics and Performance Dashboards ο· Content Development& Knowledge Management ο· Evaluate effectiveness of Training Intervention ο· Responsible to lead all the training improvement projects ο· Liaison with leadership team and other senior staff to address training needs ο· Planning and organizing continues improvement program for Existing employees ο· Conducting TTT programs for trainers & supervisors ο· Designing Leadership Training Courses ο· Work strategically with L&D team to identify and share best-in-class learning solutions ο· Maintain and enhance Training Policies and Procedures ο· Active participation in staff recruitment interviews, created domain hiring tests for new hires 10+years of RCM Domain experience ο· Extensive knowledge of RCM industry ο· Strong Leadership skills ο· Excellent written and verbal communication skills ο· Knowledge of process improvement programs like Six Sigma or Kaizen ο· Open to work in shift
Associate Vice President-RCM-Training
Job & Responsibilites - 1. Training Strategy and Leadership: β’ Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices. β’ Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space. β’ Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines 2. RCM BPO Knowledge Development: β’ Ensure training programs address key components of Revenue Cycle Management, including billing, coding, claims management, payer relations, compliance, and regulatory standards. β’ Collaborate with subject matter experts (SMEs) to create specialized content for different roles within the RCM process (e.g., medical coders, billing specialists, claim adjudicators). β’ Stay current with changes in the healthcare industry and RCM technology to ensure training materials reflect the latest trends, tools, and regulations. 3. Performance Improvement: β’ Analyze operational performance metrics to identify training gaps and areas for improvement and develop targeted programs to address these needs. β’ Monitor the effectiveness of training programs through assessments, feedback, and KPIs to ensure training initiatives result in improved employee performance and business outcomes. β’ Partner with operations leadership to drive continuous improvement in quality, efficiency, and employee engagement through ongoing training initiatives 4. Onboarding and Upskilling: β’ Oversee the development and execution of comprehensive onboarding programs for new employees, ensuring a smooth transition into the company and its operations. β’ Create and manage upskilling programs for existing staff to increase their knowledge and performance in core RCM functions 5. Client-Focused Training: β’ Ensure that training programs are tailored to the needs of client accounts, focusing on client-specific processes, systems, and expectations. β’ Serve as a key point of contact for clients regarding training requirements and ensure that the RCM BPO team consistently meets client standards and expectations 6. Compliance and Certification: β’ Ensure that all training programs adhere to healthcare industry regulations, compliance standards (e.g., HIPAA), and accreditation requirements. β’ Lead efforts to establish and maintain certification programs for employees in relevant areas of RCM, including coding certifications and compliance training 7. Budget and Resource Management: β’ Manage the training departmentβs budget, ensuring that resources are allocated efficiently across training programs and initiatives. β’ Evaluate and incorporate training technologies (LMS platforms, virtual learning tools) to enhance program delivery and learner engagement. Candidate Requirements Education: β’ Bachelor's degree in Healthcare Management, Business Administration, or related field. A Masterβs degree is a plus. Experience: Minimum12yearsofexperiencein training, learning, or development in the BPO or healthcare industry. β’ Atleast5yearsin a leadership role overseeing large-scale training programs for RCM or similar services. β’ In-depthknowledge of Revenue Cycle Management processes, healthcare billing and coding, regulatory compliance, and payer systems. β’ Experienceworking with Learning Management Systems (LMS) and other digital learning platforms
Broker Aggregation - Senior Relationship Manager
*Broker Aggregation - Senior Relationship Manager - PropTiger.com* *Channel Partner Enablement:* * Identify, evaluate, and onboard channel partners/brokers in line with business objectives. * Develop a pipeline of potential partners across relevant regions and segments. * Negotiate and formalize agreements with brokers and ensure compliance with company policies. *Relationship Management:* * Build and maintain strong, long-term relationships with empaneled channel partners. * Act as the primary point of contact for channel partners to address their queries and ensure support. * Conduct regular meetings, training sessions, and engagement initiatives to motivate partners. *Business Development:* * Drive business growth by achieving sales targets and KPIs through channel partners. * Develop and execute strategies to maximize revenue potential from existing partners. * Monitor market trends and competitor activities to identify new opportunities and enhance the partner ecosystem.
Home Loans / LAP (Open Market)
Job Title: Relationship Manager β Home Loans / LAP (Open Market) About the Role: We are seeking an experienced Sales Manager to drive Home Loan (HL) and Loan Against Property (LAP) disbursements from open markets across Proptiger locations. The role focuses on generating and converting leads provided by Proptiger, building and managing a robust partner network (brokers, bankers, DSAs), and achieving consistent monthly disbursement targets. Key Responsibilities: β’ Achieve a minimum monthly disbursement target of INR 2 Cr+ across assigned locations. β’ Drive end-to-end sales for HL/LAP from open market leads provided by Proptiger, including follow-up, documentation, processing, and closure. β’ Empanel and maintain relationships with local brokers, bank relationship managers, and DSAs to widen sourcing channels and improve turnaround time. β’ Manage monthly login, pipeline tracking, and maintain accurate records of applications, approvals, and disbursements. β’ Coordinate with customers, bank representatives, internal underwriting, and operations teams to ensure smooth processing and faster disbursal. β’ Conduct regular local market mapping and competitor intelligence to identify growth opportunities and pricing/product trends. β’ Ensure compliance with company policies, lender guidelines, and regulatory requirements. β’ Deliver timely MIS reports on leads, conversion ratios, pipeline, and disbursement performance. Must-have Qualifications & Experience: β’ Bachelorβs degree; MBA or relevant postgraduate degree preferred. β’ 2β7 years of proven experience in retail home loan / LAP sales in open market channels. β’ Demonstrated track record of achieving monthly disbursement targets (preferably INR 2 Cr+). β’ Strong existing relationships with local bank credit/relationship managers, brokers, and DSAs is highly desirable. β’ Excellent communication and negotiation skills; comfortable interacting with customers, banks, and local partners. β’ Strong stakeholder management, documentation knowledge, and basic understanding of loan underwriting and documentation requirements. β’ Proficient with MS Excel and CRM/loan management tools β’ Willingness to travel across assigned locations and work field hours.
Team Manager Home Loan {DSA Sales}
Job Description β Team Manager | Home Loan (DSA Sales) Position Team Manager β Home Loan Location * Bangalore * Gurgaon CTC Up to βΉ15 LPA Job Summary We are hiring an experienced Team Manager β Home Loan who has successfully built, managed, and driven a field sales team to generate Home Loan business through the DSA (Direct Selling Agent) channel. The ideal candidate should have hands-on experience in leading a team of Sales Managers/Relationship Managers who source Home Loan leads, acquire new DSAs, and consistently achieve business targets. This is a pure sales leadership role. Candidates must have generated business through their own team. Key Responsibilities * Lead and manage a team of Home Loan Sales Executives/Relationship Managers. * Drive Home Loan sales through your own sales team and the DSA channel. * Ensure team members generate high-quality Home Loan leads from DSAs and channel partners. * Recruit, train, mentor, and motivate the sales team to achieve business targets. * Monitor daily sales activities, lead generation, logins, sanctions, and disbursements. * Develop new DSA relationships and strengthen existing partnerships. * Conduct regular field visits with team members to improve productivity and conversions. * Review team performance through daily MIS and sales reports. * Ensure monthly, quarterly, and annual business targets are consistently achieved. * Maintain high customer service standards and ensure compliance with company policies. Mandatory Requirements * Minimum 3 years of people management experience in the Home Loan business. * Proven experience in managing a field sales team. * Strong experience in generating Home Loan business through the DSA channel. * Demonstrated ability to achieve business targets through the performance of your own team. * Experience in recruiting, coaching, and developing sales executives. * Strong understanding of Home Loan products, sales processes, and DSA operations. Preferred Candidate Profile * Experience with DSA companies, Home Loan distribution firms, or Housing Finance Companies (HFCs). * Strong leadership, team management, and business development skills. * Excellent communication, negotiation, and relationship management abilities. * Target-oriented with a proven track record of driving team performance and business growth. Compensation * CTC: Up to βΉ15 LPA (Depending on experience and performance) Only candidates with proven experience in leading a Home Loan sales team and generating business through the DSA channel using their own team should apply.
medical coder
Hiring For Medical Coder Location: Bangalore Shift: General Shift(8 AM - 5 PM) Work from Office Notice upto 1month Role : Medical coder 1β4 Years of Medical Coding experience Specialty : Neuro / ENM + Cardio / Ortho / IVR Certification-CPC,CCS Salary: Up to βΉ7.8 LPA Team Lead 6-10 Years of Medical Coding experience Specialty : ENM + Surgery + Cardio / HHC Certification-CPC,CCS Salary: Up to βΉ12-14 LPA Required Skills Good knowledge of Medical Coding Strong understanding of Medical Terminology, Anatomy & Physiology Knowledge of CPT, ICD-9-CM, HCPCS & AMA Guidelines Claims Management and/or Customer Service experience is an added advantage Good verbal and written communication skills Proficiency in Microsoft Office Ability to work independently with strong attention to detail High productivity and accuracy Job Responsibilities Review patient medical records and assign accurate diagnosis and procedure codes. Apply CPT, ICD-9-CM, HCPCS, and other coding guidelines. Associate diagnosis codes with appropriate CPT codes for accurate reimbursement. Verify chart count and maintain daily/monthly MIS reports. Perform quality checks and monitor coding accuracy. Track coding errors and maintain quality metrics. Handle denial follow-up and appeals, when required. Conduct specialty training for experienced coders. Ensure compliance with client requirements and Information Security policies.
US Banking Cards & Payments - Implementation Experts
π WE ARE HIRING! | US Banking Cards & Payments - Implementation Experts π Are you an expert in US Banking Cards, Payments Implementation, and Database Querying (SQL/Oracle) ? We are expanding our core implementation team across multiple pan-India locations! π Locations & Shift Details π’ Work Locations: Bangalore | Hyderabad | Chennai | Pune | Kolkata | Ahmedabad π’ Work Mode: Work From Office (WFO) π Shift Timing: US Night Shift (EST Time Zone) πΌ Roles & Experience Criteria Subject Matter Expert (SME) π Experience: 4+ Years π οΈ Mandatory: US Banking Cards & Payments + Implementation + SQL/Oracle Team Lead (TL) π Experience: 6+ Years π οΈ Mandatory: US Banking Cards & Payments + Implementation + SQL/Oracle + Min. 1 Year on-paper TL experience Manager π Experience: 8+ Years π οΈ Mandatory: US Banking Cards & Payments + Implementation + SQL/Oracle + Min. 1 Year on-paper Manager experience Service Delivery Manager (SDM) π Experience: 10+ Years π οΈ Mandatory: US Banking Cards & Payments + Implementation + SQL/Oracle + Min. 4 Years on-paper Manager experience π° Compensation & Budget π΅ Budget: Up to βΉ32.0 LPA π Offered Hike: Standard 20% β 30% hike on last drawn CTC π΄ Key Skills & Domain Expertise π οΈ Technical & Core Skills β Database Skills: Basic to working knowledge of SQL & Oracle β Implementation Lifecycle: End-to-end client solutioning, requirements gathering, file intake, & data validation β Composition & Output Tooling: Print & Mail processing fundamentals, print floor/insertion processing, printer & inserter constraints π³ Functional & Domain Knowledge β Cards & Payments: Deep expertise in US Banking and Payments domain β Item/Image Processing: Item & Image Processing implementation workflows β Distributed Capture: Merchant & Mobile distributed capture workflows (end-to-end deposit lifecycle) β ATM & ICL: ATM image deposit capture, balancing, exception handling, and Image Cash Letter (ICL) processing β Risk & Compliance: Duplicate Detection configuration & management π Key Responsibilities π£οΈ Client-Facing Leadership: Lead client calls during US hours (EST), managing requirements gathering and solution design with high autonomy. π End-to-End Delivery: Own and run projects as both Project Manager and Technical Analyst, bringing structure to ambiguous project needs. π οΈ Problem Solving & Escalations: Troubleshoot technical issues, analyze data patterns, identify risks, and apply innovative solutions. π₯ Mentorship & Leadership: Mentor junior team members, optimize workflows, and drive design decisions (for TL/Manager/SDM levels). π© How to Apply If you fit the requirements and are ready to take the next step in your career, share your updated CV with us! π Current Fixed CTC: π― Expected CTC: β³ Notice Period: π Current & Preferred Location: π§ Email: π Phone / WhatsApp: US Banking, Cards and Payments, Payment Implementation, Item Processing, Image Processing, SQL, Oracle, Image Cash Letter, ICL, Distributed Capture, Merchant Capture, Mobile Deposit Capture, ATM Deposit Processing, Duplicate Detection, File Intake, Data Validation, Client Implementation, Technical Business Analyst
SME & SPE β OTC Brokerage Payable
π WE ARE HIRING! | SME & SPE β OTC Brokerage Payable π Are you an expert in OTC Derivatives and Brokerage Reconciliation ? We are looking for talented professionals to join our growing team in Pune & Bengaluru ! π Position Details πΌ Role: Subject Matter Expert (SME) / Senior Process Executive (SPE) π’ Domain: OTC Brokerage Payable β³ Experience: 2 to 9 Years π Location: Pune / Bengaluru (BLR) ποΈ Notice Period: 0 β 90 Days π° Compensation & Budget π΅ SME: Up to βΉ10.0 LPA π΅ SPE: Up to βΉ6.5 LPA π Offered Hike: Standard 30% β 40% on last drawn fixed CTC π΄ Mandatory Skills & Qualifications (Must Have) β Hands-on experience in OTC Brokerage Reconciliation β Proven expertise in Manual Brokerage Calculation β Strong domain knowledge of OTC derivative products: FX, Options, IRS, CCS, Repos, FXO, PM, PMO β Proficiency in Advanced MS Excel & Word β Exceptional client communication and stakeholder management skills π Key Responsibilities π Daily Reconciliation: Manage trade reconciliations and calculate brokerage accurately. β οΈ Exception Management: Identify, escalate, and resolve discrepancies within agreed SLAs. π€ Broker Relationship: Handle broker queries, settle outstanding balances, and drive zero-escalation targets. π Reporting & Compliance: Maintain EOD checklists, generate accuracy reports, and participate in client review meetings. π‘ Process Improvement: Identify gaps, propose workflow enhancements, and assist team leads with ad-hoc reporting. π© How to Apply If you fit the criteria or know someone who does, share your updated resume along with the following details: π Current Fixed CTC: π― Expected CTC: β³ Notice Period: π Current & Preferred Location: π§ Email: javeed@careerguideline.com π Phone / WhatsApp: +91 8828153744 Key Skills: OTC Derivatives, OTC Brokerage, Brokerage Reconciliation, Manual Brokerage Calculation, Interest Rate Swaps, IRS, FX Options, FXO, Cross Currency Swaps, CCS, Repos, Precious Metals, PM, PMO, Trade Reconciliation, Exception Management, Invoice Reconciliation, Inter-Dealer Broker, IDB Top 5 Core Interview Questions 1.Walk me through a scenario where you had to manually calculate brokerage for a complex OTC derivative trade (e.g., IRS, CCS, or FX Options). What specific variables did you account for? 2.How does brokerage calculation for a linear product like a foreign exchange (FX) Spot or Forward differ from non-linear or swap products like an Interest Rate Swap (IRS) or Option? 3.When your calculated brokerage figure does not match the invoice sent by the Inter-Dealer Broker (IDB), what step-by-step process do you follow to investigate and resolve it? 4.How do you handle brokerage calculations when a trade is amended, canceled, or rolled over post-trade date? 5.What specific Excel functions or tools do you use daily to perform large-volume trade reconciliations and handle dynamic rate cards
AR Caller
Job Title: Senior Process Executive (SPE) β AR Caller | US Healthcare Location: Chennai / Bangalore / Hyderabad Work Mode: Work from Office Shift: US Shift (5:30 PM IST β 3:30 AM IST) Experience: 1.6 β 4 Years CTC: Up to βΉ5.58 LPA (Including βΉ18,000 Variable Pay) Notice Period: Immediate to 30 Days Preferred Job Responsibilities - Handle Accounts Receivable (AR) Calling for US Healthcare clients. - Follow up with insurance companies regarding outstanding claims. - Perform Denial Management and resolve denied claims. - Ensure timely claim resolution and payment collection. - Maintain productivity and quality standards. Eligibility - Graduation is mandatory. - 1.6β4 years of experience in US Healthcare Revenue Cycle Management (RCM). - Hands-on experience in AR Calling (Voice Process) and Denial Management is mandatory. - Willing to work from the office in US night shifts. - Immediate to 30-day notice candidates are preferred.
AR CALLER - Denial Management
Hiring for AR CALLER - Denial Management Location- Hyderabad , Chennai, Bangalore WFO US night shift Ctc upto 5.5lpa Notice - Immediate joiners Role - Senior Process executive - SENIOR AR Caller Minimum 1.6yrs of exp in ar calling & denials Skills - AR Caller , Denial Management , Physician billing & hospital billing, RCM Job Summary We are looking for an experienced AR Caller β Denial Management professional with strong knowledge of the US Healthcare Revenue Cycle Management (RCM) process. The candidate will be responsible for following up with insurance payers on denied claims, identifying denial reasons, taking corrective actions, and driving claims to resolution while meeting productivity and quality targets. Requirements : * 1.6 to 4 years of experienced * US night shifts 2 way cab provided * Work from office * Package: Up to 5.58 LPa * Immediate joiner * Experience in RCM, Denial management and AR Follow up * Skills required - RCM(end-to-end), AR Caller, Denials, CMS1500 , UB04,, physician billing * Good Communication
Medical Coder
We are hiring for Medical coding π Hyderabad-Gopanapalli office Medical coding* Experience -1+years of experience in coding /Package: upto 5.86 lpa (2 way cab provided) Work from Office Should be willing to work in evening and night shift Qualification : Any Graduates / Under Graduates Candidate with minimum 2 +yearsβ experience in Denial coding in multi-specialties./ Package : upto 7.36 lpa Package : upto 7.3 lpa Requirements: (Specialty except HCC is not considered) Certified coders like CPC/CPC-A/COC/ CCS/CCS-P/ CCA( Mandatory) Specialization of E&M OP/IP/Surgery/Denials Roles & Responsibilities Perform accurate medical coding for E&M (OP/IP), Surgery, and Denial management cases according to client guidelines. Review patient charts, clinical documentation, operative notes, and discharge summaries. Review denied claims to identify the root cause of the denial. Analyze medical records and clinical documentation to verify coding accuracy. Review patient charts, clinical documentation, operative notes, discharge summaries, and medical records to assign appropriate CPT/ICD codes. Ensure coding compliance with industry standards (AAPC, CMS, ICD-10, CPT, HCPCS). Meet productivity, quality, and turnaround time (TAT) goals while maintaining coding accuracy Stay updated with coding guideline changes, payer policies, and denial management best practices Interested Candidates Contact HR Suriyakala@ 7666654522/ suriyakala@careerguideline.com and also refer to the people who are seeking for job
Private Equity (Fund Accounting)
Hiring For Private Equity Location: Hyderabad Us Night shift, WFO Notice - upto 1 month Role : Team Manager & SME (SUBJECT MATTER EXPERT) SKILLS : Private equity, Fund Accointing, Water fall , capital calls, distributions , NaV, Management fee TM - 8+yrs of exp in private equity with Team Handling exp of 1+yr , ctc upto 20lpa SME - 4+yrs of exp in private equity , ctc upto 11lpa NOTE - 30% Hike given on ur last drawn. Skills: Private Equity, Waterfall calculations, Distributions, Capital calls, Management fee, Nav calculation Tools required : Geneva/ Investran 1.Accounting daily Journal entries for cash/bank transactions in accordance with the relevant supporting docs as per agreed quality and turnaround time (TAT) with clients Preparing/accounting for adhoc Fund accounting deliverables like Capital Call, Distributions with accuracy 2.Perform cash/bank reconciliations on a regular basis 3.Prepare financial statements, schedule of investments and portfolio valuations on a quarterly basis 4.Monitor the cash flows to facilitate capital calls and distributions on a regular basis 5.Perform bank accounting reconciliations on a regular basis 6.Hands on experience in preparing and review of monthly, quarterly, bi-annual Financial Statements with supporting documentation. 7.Preparation and review of partner capital statements and waterfall schedules Prepare and review monthly valuations, reconciliations of fund draw downs and distributions, accruals, expenses etc. 8.Prepare and review partner capital activity- capital calls, distributions, partner transfers 9.Prepare and review various fee calculations eg. Management fee calculations, carried interest allocations in accordance with the Fund documentation. Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com
Banking Customer Service
Opening with UK Banking Customer Service - Chat process Location - Malad Eligibility Criteria - Graduate Freshers and HSC with 2 yrs mandate (No btech mtech cand ) Salary - 18.1k - 22.5k Age - upto 40 Quality - Good C3 / C2 Cibil scores - 700+ ROI - Reg / Berribot call / MM / Hr / Live chat / Ops Offer Deadline - Post BGV Boundaries Churchgate to Virar - western Dadar to thane - central Cst to vashi - harbour
ETD brokerage
Role β ETD (Exchange-Traded derivative) Brokerage Level - SPE CTC - up to 6.5LPA Experience - 2- 5yrs Shifts β EMEA shifts Location- Pune / Bangalore Work mode - Hybrid Responsibilities To understand the process workflow and get trained on the specific functions within timeframe specified Perform daily reconciliations of brokerage trades (cleared & execution only) and investigate/resolve any exceptions identified Liaise with internal teams during the investigation and own the resolution of the issue Manage the broker relationships with timely responses to their queries and settling the outstanding brokerage within agreeable period Track all the updates and report daily to supervisor/manager and adhere to the checklist Ensure all the MI reports are prepared accurately and delivered to stakeholders on timely manner Ensure all tasks assigned is being completed on time Learn new changes to the workflow, when suggested, and document them down as procedures for sign-off by the manager/client Preferably proficient with Atlantis / GPS settlements Must have skills: Have in-depth knowledge of ETD Exchange Clearing House & Service operations. Experience of Atlantis GPS and manual brokerage processing is mandatory Experience working within ETD operations (reconciliations/brokerage) Excellent MS Excel/Word skills Flexibility to work as per business requirements Effective communication skills to manage broker/client Experience in reconciliation of ETD products+ Brokerage calculation
Life Insurance Claims role
Hiring for SME β Life Insurance Claims role- (WFO) Location: Pune, Coimbatore ,Kochi, Shift: US Night Shift Years of experience : 4 to 6 yrs Notice Period: Immediate to 30 Days Package: Up to βΉ6.5LPA Jon Summary We are hiring an experienced Subject Matter Expert (SME) with 4β6 years of experience in Life Insurance Claims/Insurance Operations. The ideal candidate should have strong expertise in claims processing, quality management, stakeholder communication, and team handling. The candidate will be responsible for mentoring team members, handling escalations, ensuring SLA compliance, and driving operational excellence. Key Responsibilities Process and review life insurance claims as per policy guidelines and regulatory requirements. Validate claim documentation and perform accurate claim adjudication. Interpret policy terms and ensure timely claim settlement. Handle complex claims and customer escalations. Monitor team productivity, quality, and SLA adherence. Lead, mentor, and support a team of Claims Associates/Executives. Conduct knowledge-sharing sessions and provide on-the-job training. Perform quality audits and provide constructive feedback to improve team performance. Prepare MIS reports and analyze team performance metrics. Coordinate with internal and external stakeholders for issue resolution. Identify process improvement opportunities and implement best practices. Ensure compliance with company policies, IRDAI regulations, and operational procedures π© Interested Candidates contact HR Suriyakala@ 7666654522/ suriyakala@careerguideline.com.
Live Underwriter(US Mortgage)
Hiring for Live Underwriting (Non QM loans) - US mortgage Location - Mumbai(Airoli) US night shift (6:30pm - 6:30am) - any 9 hrs WFO 2 way cab / travel allowances given Fixed Saturday & Sunday Off Notice - 1month Role : Live Underwriter Experience Required 2 to 4 years of Live Mortgage Underwriting experience Mandatory experience in Non-QM Underwriting Key Responsibilities Perform credit risk assessment using the 4Cs of Credit Calculate income for Salaried and Self-Employed borrowers Underwrite Bank Statement and Full Documentation loans Evaluate loan eligibility and structure mortgage transactions Review appraisal reports, title documents, lien positions, and ownership documents Make underwriting decisions based on investor guidelines Work on Encompass LOS coordinate with internal teams for timely loan processing Required Skills Non-QM Mortgage Underwriting (Mandatory) Credit Risk Assessment Income Calculation Bank Statement Underwriting Full Doc Underwriting DSCR knowledge (Preferred) Loan Structuring Encompass LOS Strong communication skills Qualification Higher Secondary (HSC) or Bachelor's Degree (Mandatory) Additional Benefits 15 days of company-sponsored accommodation for candidates relocating to Mumbai
Operations Manager
We are looking for an experienced Operations Manager to lead and manage high-performing Voice Process operations for Domestic/International premium customer support programs. The ideal candidate should have a strong background in managing large-scale contact center operations, driving operational excellence, improving customer experience, and achieving business KPIs while leading teams of 200+ FTEs. Key Responsibilities Manage the end-to-end operations of Domestic/International Voice and Chat processes. Lead and mentor a team of Team Leaders, Assistant Managers, Quality, Training, and Support functions to achieve operational excellence. Handle overall responsibility for a span of 200+ FTEs across multiple teams. Ensure achievement of all operational KPIs including SLA, AHT, CSAT, FCR, Quality, Productivity, Occupancy, Shrinkage, Attrition, and Schedule Adherence. Drive customer-centric initiatives to enhance customer satisfaction and improve overall service delivery. Monitor daily operational performance and implement corrective action plans to bridge performance gaps. Analyze operational reports, identify trends, and recommend process improvements to maximize efficiency and productivity. Work closely with clients and internal stakeholders to ensure contractual deliverables and business objectives are consistently achieved. Conduct regular business reviews, performance reviews, and operational governance meetings with internal and external stakeholders. Develop action plans for improving quality, customer experience, and operational efficiency. Ensure effective workforce planning in coordination with Workforce Management (WFM), Quality, and Training teams. Drive employee engagement initiatives to improve team motivation, retention, and overall performance. Handle escalations proactively and ensure timely resolution of customer and client issues. Maintain compliance with organizational policies, client requirements, and regulatory guidelines. Prepare and present operational dashboards, MIS reports, and business insights to senior leadership. Identify automation and process optimization opportunities to improve operational effectiveness and reduce costs. Foster a culture of accountability, continuous learning, and high performance across the operations team. Desired Candidate Profile Overall 10+ years of experience in the BPO/Contact Center industry. Minimum 2+ years of experience as an Operations Manager handling Inbound Voice/Contact Centre operations. Proven experience managing 200+ FTEs in a Voice Process environment. Strong understanding of Contact Center KPIs and operational metrics. Excellent knowledge of SLA management, customer experience, quality management, workforce planning, and productivity improvement. Strong leadership, people management, coaching, and stakeholder management skills. Excellent analytical, problem-solving, presentation, and decision-making abilities. Strong communication and client management skills with the ability to work in a fast-paced environment. Proficiency in MS Excel, PowerPoint, operational reporting, and MIS dashboards.
French Customer Service
π«π· Hiring: French Speaking Customer Support Executive (Voice Process) | Mumbai We're Hiring French Language Professionals! Are you fluent in French and looking to build your career in an international customer service environment? Join our growing team and work with a leading global organization. Position French Speaking Customer Support Executive (Voice Process) Process US Customer Support Voice Process Handle inbound/outbound customer interactions in French Deliver excellent customer service while maintaining quality standards Job Location Vikhroli, Mumbai Thane, Mumbai Work Schedule 24x7 Rotational Shifts 2 Rotational Week Offs Eligibility Criteria HSC / Graduate (Freshers are welcome) Excellent spoken and written French B1 Certification in French is mandatory Strong communication and customer service skills Willingness to work in rotational shifts Age up to 40 years Salary Freshers: Up to βΉ4 LPA Experienced Candidates: Up to βΉ7 LPA In-hand Salary: Up to βΉ60,000 per month (based on experience and interview performance) Selection Process HR Interview Operations Interview Preferred Candidate Locations Candidates residing within the following areas are preferred: Central Line Dadar to Badlapur Western Line Borivali to Nalasopara Harbour Line Wadala Road to Panvel Trans Harbour Line Thane to Kharghar Why Join Us? Attractive salary package Opportunity to work with a global US process International work environment Career growth opportunities Freshers with French language skills are encouraged to apply Interested candidates can apply now by sharing their updated resume along with their French language certification.
Data Management -Team lead
Dear Applicant, Hiring for COGNIZANT Hiring for Data Management (Alternative Investments) - Analyst & TL Location - Hyderabad WFO US NIGHT SHIFT CTC UPTO 16LPA (depends on last drawn) Notice upto 2month Role Purpose Ensure accurate, timely, and controlled data management across alternative investment fund processes, enabling reconciliations, reporting, and operational integrity across fund admin, custodians, and internal systems.βββββββ Role : Team Lead 6+yrs of exp required in Data Management / Data reconciliation / Data Operations & TL on paper for 1+yr Knowledge of Alternative Investments (PE, Credit, Hedge Funds, Real Estate, Infra) Core Responsibilities : Data Operations Manage fund, investor, and transaction data across systems Perform data extraction, transformation, and uploads Maintain security master, portfolio, and cash data Reconciliations & Controls Perform daily reconciliations (Cash, Trades, Holdings) Investigate and resolve breaks (price, quantity, FX, etc.) Ensure alignment between internal systems, fund admin, and custodians Data Quality & Governance Execute data quality checks and remediation Support audit, SOX controls, and compliance processes Maintain audit trails and process documentation Reporting Support Provide validated data for performance, financial, and regulatory reporting Enable ILPA/PCAP and internal reporting requirements Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com
Healthcare Process
Opening with Healthcare process * Location - Airoli * Inbound Voice Process * Graduate / HSC Fresher with Excellent communication skills * ROI - Reg / HR / Ops/ Svar - 55+ * Salary - HSC / Graduate Fresher and EXP β 330000 LPA * Inhand - 22k * Night shift allowance 0 to 3k * Rotational shift predominantly night shifts * Any 2 week off * Age - 40 * Full-time Students β Not Eligible * NO BE / PGDM / MBA / PG * Self-Travelling & Out of boundary β Not Eligible Boundary Badlapur to sion GTB to panvel Thane to Panvel
Margin Operations Analyst (SPE)
*We're Hiring | Margin Operations Analyst (SPE)* Exciting opportunities for experienced professionals in the *Margin Operations Analyst (Individual Contributor)!* *Location: Bangalore* *Work Mode : WFO* *Shift: Flexible shifts* *Experience : 2-3 years* *Notice Period: 30 days to Immediate Joiners Preferred* *Role Overview* The Margin Operations Analyst is responsible for supporting post-trade operations for APAC equity markets. The role involves managing equity settlements, trade processing, collateral management, and margin activities while ensuring timely and accurate settlement of trades and minimizing operational risk. *Requirements Skills* * Any Graduate * APAC Equity Settlements * Equity Trade Processing * Capital Markets Operations * Trade Lifecycle Knowledge * Reconciliation * Settlement Exception Management * Strong analytical and problem-solving skills * Good communication and stakeholder management *Key Responsibilities* * Process and monitor APAC equity trades throughout the trade lifecycle. * Ensure timely settlement of equity transactions. * Investigate and resolve settlement exceptions and failed trades. * Perform trade, cash, and position reconciliations. * Support collateral management, including cash, tri-party, cash pool, and non-cash collateral. * Process Initial Margin (IM) and Variation Margin (VM) for equity swaps. * Monitor cash movements and funding requirements. * Coordinate with brokers, custodians, counterparties, and internal teams. * Ensure compliance with operational procedures, SLAs, and regulatory requirements. * Identify process improvement opportunities and reduce operational risk. π© Interested candidates can DM or share resumes suriyakala@careerguideline.com 7666654522.
Team Leader
Responsibilities of Relationship Lead The Relationship Lead is supposed to manage overall customer experience, portfolio management, portfolio sale, retentionmanagement, monthly sales and drive the targets for 10-15 RMs for a designated zone/zones (Beat) Responsible for overseeing overallperformance, productivity, quality,and compliance of the team The Relationship Lead is supposed to add/enhance/facilitate relationship with new developers/projects in the designated zone The Relationship Lead is supposed to facilitate the collection cycle with effective coordination with the developer, internal finance team and customers The Relationship Lead is supposed to ensure the best customer experience and devise strategies for effective relationship management. Will have to work as key player in managing escalations and negotiations for enriching customerβs experience on the Online sales journey Will have to work closely on the individual Portfolios of the RMs for enhancing monthly recurring sales, loyalty revenue generation and reference closures Will be monitoring daily,weekly, monthly performance movement and publishing the analytical and other reports to the higher management Will have to play an importantrole in the intra and inter sale movement for the designated zone Work closely with RMs at differentprojects and assistin online/offline closures Develop, inspire, and upskillRM team to overachieve on individual and team targets, constantly looking for improvements in all areas Develop short-term and long-termstrategies to improvethe team performance, establish necessary operation process, and deliver measurable KPIs Develop monthly, quarterly, and annual goals and actionplans aligned with the regional business strategies and directions Develop and build an elite team of highly competent RMs who can provide concierge-level/professional consultation with the highestcustomer experience Develop and own the strategy and process for lead nurturingas well as reactivation of old leads, taking charge of planning to execution and monitoring Develop a hub of excellence - identify, develop, and instill best practices, processes, and systems to drive an environment of continuous improvement Collaborate with the marketingteam to deliver on Marketingeffectiveness βquality, quantity, and cost of digital leads received Contribute to the formulation and execution of market-specific initiatives and strategies in line with the regional strategic focus Set and meet team performance targetsfor efficiency, conversions, and sales. Manage day-to-day running of the PRMs and implementregular monitoring and reporting to ensure the high performance Daily analysis of operations data from agent performance throughto overall sales / conversion reporting Measure and improve team and agent KPIs by identifying trainingneeds, organizing training sessions, and leading coaching and mentoring of agents on a regular basis Assist with hiring and interviews Qualifications / Experience / Skills Minimum Graduate, MBA preferred Minimum 5+ years of experience in sales Minimum 2+ years of experience in team handling Minimum 2+ years of experience in real estatesales Presentable and good communication skills in English,Hindi, and Marathi Experience in the lead cycle management including lead nurturing and lead reactivation will be a big plus Experience in the concierge customer service, healthcare, or hospitality industry will be an added advantage Dedication to customer satisfaction and an enthusiasm to work with an emphasison detail and follow-through as required Excellent leadership and communication skills Familiar with matrix organization Strong people/organization coaching and development skills Data analysis and reporting skills Tech Savvy, interested in adapting to new technologies Travelling flexibility must β Will have to keep shuttling acrossmultiple projects for effective revenue generation Should have flair for direct sellingand face to face interactions Should be loving to talk over phone Good negotiation skills for selling Self-motivated with a strongwork ethic and a drive to succeed Basic knowledge of the real estateindustry and an interest in market trends Proficiency in using customerrelationship management (CRM) software is an advantage
US Banking Cards & Payments - Implementation
Hiring for US Banking Cards & Payments - Implementation Location - Bangalore/ Hyderabad/ Chennai/Pune/ Kolkata/Ahmedabad US Night shift WFO CTC - 30% hike on last drawn Skills required : US Banking Cards & payment experience + Implementation + SQL/ORACLE Role : SME : 4+yrs of exp in US Banking Cards & payment experience + Implementation with sql/oracle TL : 6+yrs of exp in US Banking Cards & payment experience + Implementation with sql/oracle with 1+yrs TL on paper Manager : 8+yrs of exp in US Banking Cards & payment experience + Implementation with sql/oracle with 1+yrs Manager on paper SDM ( Service Delivery Manager ) : 10+yrs of exp in US Banking Cards & payment experience + Implementation with sql/oracle with 4yrs Manager on paper Job Role: Experienced implementation role involving responsibility for leading larger-scale projects or programs and providing mentorship and subject-matter expertise Banking experience is a plus. Inclusive of: Print & Mail Processing Fundamentals Composition & Output Tooling File Intake & Data Validation Print Floor & Insertion Processing Printer and Inserter capabilities and constraints Good to Have Basic knowledge of SQL and Oracle Key responsibilities: Troubleshoot, identify potential escalations, and alert management; analyze data, identify patterns or risks, and apply innovative thinking to solve problems Demonstrate an understanding of the industry that goes beyond mere competence with FIS systems Communicate detailed insights and implementation direction to the organization Provide communication on issues or complex information to a wide audience; lead FIS client calls during US work hours, EST time zone Independently manage projects demonstrating a high level of autonomy and judgment, often bringing structure to high degrees of ambiguity Manages complex tasks, improves processes, mentor juniors, contributes to design decisions Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com
Quality Manager - US Mortgage Underwriting
Dear Applicant, Hiring for Quality Manager - US Mortgage Underwriting Location - Pune US Night shift WFO Notice - upto 1 month Ctc - 18-22lpa (Depends on last drawn) Role : Quality Manager : 8β12+ years of overall experience in the US Mortgage Underwriting industry. Minimum 3 years of experience as a Quality Manager, Assistant Quality Manager, or Quality Lead handling the US Mortgage Underwriting process. Job Summary We are hiring an experienced Quality Manager for our US Mortgage Underwriting process. The ideal candidate should have extensive experience in mortgage underwriting quality, auditing, compliance, and process improvement. This role requires strong leadership skills, in-depth knowledge of US Mortgage guidelines, and the ability to drive quality excellence across underwriting operations. Key Responsibilities Manage end-to-end Quality Assurance activities for the US Mortgage Underwriting process. Conduct quality audits of completed underwriting files to ensure adherence to investor and client guidelines. Monitor underwriting decisions for accuracy, consistency, and regulatory compliance. Analyze quality metrics, identify trends, and recommend process improvements. Perform Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA). Conduct calibration sessions with Operations, Clients, and Training teams. Prepare quality dashboards, MIS reports, and performance scorecards. Provide coaching and constructive feedback to Underwriters and Team Leaders. Ensure compliance with FHA, VA, Conventional, Jumbo, Agency, and Client underwriting guidelines. Support internal and external quality audits. Drive continuous improvement initiatives to enhance quality scores and reduce defects. Lead, mentor, and develop the Quality team. Mandatory Skills Experience in US Mortgage Underwriting Quality is mandatory. Strong understanding of underwriting quality standards and mortgage compliance. Excellent auditing, analytical, reporting, and problem-solving skills. Experience handling client audits and quality governance. Excellent communication and stakeholder management skills. Proficiency in MS Excel, PowerPoint, and reporting tools. Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com
Enrollment & Billing (US Healthcare)
*We're Hiring | Enrollment & Billing (US Healthcare)* We are seeking a skilled professional for the role of -Enrollment & Billing with experience in healthcare products and commercial insurance enrollment.! *Location: Kochi* *Work Mode : WFO* *Shift: US Shift* *Notice Period: 30 days to Immediate Joiners Preferred* Open Positions: SPE - 1+yrs of exp in Enrollment & Billing , ctc upto 4.5lpa SME - 4+yrs of exp in Enrollment & Billing , ctc upto 6.2lpa *Required Skills : Technical Skills : ,HealthCare Products Domain Skills* *Key Responsibilities* * Manage and execute enrollment and billing processes for healthcare products, ensuring accuracy and compliance with industry standards. - Collaborate with cross-functional teams to streamline operations and improve efficiency in enrollment and billing activities. - Analyze and resolve discrepancies in enrollment data, providing timely solutions to maintain data integrity. - Develop and implement process improvements to enhance the overall efficiency of enrollment and billing operations. - Provide support and guidance to clients and stakeholders regarding enrollment and billing inquiries and issues. - Utilize technical expertise in healthcare products to optimize enrollment and billing processes. - Ensure compliance with commercial insurance regulations and standards in all enrollment activities. - Monitor and report on key performance indicators related to enrollment and billing, identifying areas for improvement. - Coordinate with IT teams to implement system enhancements and resolve technical issues impacting enrollment and billing. - Conduct training sessions for team members to enhance their understanding of enrollment and billing processes. - Maintain up-to-date knowledge of industry trends and changes in healthcare and insurance regulations. - Contribute to the development of policies and procedures to ensure efficient and compliant enrollment and billing operations. - Support the company's mission by ensuring that enrollment and billing processes contribute to improved healthcare access and affordability
Asst. Voice President-Recruitment
Job Summary We are looking for an experienced AVP β Recruitment to lead end-to-end hiring for real estate sales positions across multiple locations. The ideal candidate should have a strong background in recruitment consultancy or corporate talent acquisition with expertise in high-volume sales hiring. Key Responsibilities Lead end-to-end recruitment for real estate sales roles. Manage client relationships and hiring delivery. Build sourcing strategies through job portals, social media, referrals, and vendor networks. Lead and mentor a team of recruiters to achieve hiring targets. Track recruitment KPIs, TAT, and hiring quality. Coordinate with hiring managers to ensure timely closures. Requirements 8β15 years of recruitment experience. Strong experience in real estate sales hiring is mandatory. Experience managing recruitment teams and client stakeholders. Excellent communication, leadership, and stakeholder management skills. Immediate joiners or candidates with a short notice period will be preferred. #saleshiring #recruitment #experience #realestatesales #sales #stackholder
Quality Manager β US Mortgage Underwriting
Job Summary We are hiring an experienced Quality Manager for our US Mortgage Underwriting process. The ideal candidate should have extensive experience in mortgage underwriting quality, auditing, compliance, and process improvement. This role requires strong leadership skills, in-depth knowledge of US Mortgage guidelines, and the ability to drive quality excellence across underwriting operations. Key Responsibilities Manage end-to-end Quality Assurance activities for the US Mortgage Underwriting process. Conduct quality audits of completed underwriting files to ensure adherence to investor and client guidelines. Monitor underwriting decisions for accuracy, consistency, and regulatory compliance. Analyze quality metrics, identify trends, and recommend process improvements. Perform Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA). Conduct calibration sessions with Operations, Clients, and Training teams. Prepare quality dashboards, MIS reports, and performance scorecards. Provide coaching and constructive feedback to Underwriters and Team Leaders. Ensure compliance with FHA, VA, Conventional, Jumbo, Agency, and Client underwriting guidelines. Support internal and external quality audits. Drive continuous improvement initiatives to enhance quality scores and reduce defects. Lead, mentor, and develop the Quality team. Required Experience 8β12+ years of overall experience in the US Mortgage industry. Minimum 3 years of experience as a Quality Manager, Assistant Quality Manager, or Quality Lead handling the US Mortgage Underwriting process. Strong knowledge of: Conventional Loans FHA Loans VA Loans Jumbo Loans Agency Guidelines Income Calculation Credit Analysis Asset Review Collateral Review AUS (DU/LPA) Compliance & Investor Guidelines Mandatory Skills Experience in US Mortgage Underwriting Quality is mandatory. Strong understanding of underwriting quality standards and mortgage compliance. Excellent auditing, analytical, reporting, and problem-solving skills. Experience handling client audits and quality governance. Excellent communication and stakeholder management skills. Proficiency in MS Excel, PowerPoint, and reporting tools. Preferred Candidate Profile Candidates must be from a US Mortgage Underwriting background. Experience with leading mortgage lenders or mortgage service providers will be an advantage. Immediate joiners or candidates with a notice period of up to 30 days are highly preferred. Compensation Salary: βΉ18 LPA β βΉ22 LPA (Based on experience and interview performance) Performance-driven work environment Career growth opportunities Comprehensive employee benefits Keywords (ATS) US Mortgage, Mortgage Underwriting, Quality Manager, Quality Assurance, QA Manager, Mortgage Quality, Underwriting Quality, FHA, VA, Conventional, Jumbo, Loan Quality, Compliance, Mortgage Audit, Mortgage Operations, RCA, CAPA, Quality Audit, Client Audit, Mortgage Compliance, DU, LPA, Income Calculation, Credit Analysis, Asset Review, Collateral Review.
HR recruiter
*Currently we are Hiring for HR Recruiter* for *Career Guideline Services India Pvt. Ltd - {Consultancy firm}* Location - *Bangalore (Domlur - Near Manipal Hospital)* *Day shift - 9:30am - 7pm* Working Days : *6 days - Monday to Saturday* ( Work from Office) Experience : 0 to 1.6 yr Freshers :20k take home without PF deduction Experience in Recruitment - 26000 k take home with PF Deduction **Responsibilities:* 1) Understanding the Business Requirements & Exp in End to End process in recruitment life cycle 2) Responsible for handling End to End hiring cycle for our clients. 3) Sourcing candidates from various job portals and references. 4) Explaining jobs to the candidates and grooming them for the interviews. 5) Following up with internal & external stakeholders of the business to achieve desired targets. 6) Maintaining data of the candidates and their candidature for reference and management's review. *Candidate's Requirements :* 1) Good verbal & written communication. 2) Candidates must be Confident, Aggressive & Enthusiastic. 3) Target oriented & self motivated. 4) Candidates having a well versed experience with Bulk Recruitment, Mass Recruitment, BPO Recruitment will be preferred. 5) Good communication skill & good knowledge in recruitment Interested Candidates contact HR ankitha@ 8655884774 / ankitha@careerguideline.com
Team Leader
Responsibilities of Relationship Lead The Relationship Lead is supposed to manage overall customer experience, portfolio management, portfolio sale, retentionmanagement, monthly sales and drive the targets for 10-15 RMs for a designated zone/zones (Beat) Responsible for overseeing overallperformance, productivity, quality,and compliance of the team The Relationship Lead is supposed to add/enhance/facilitate relationship with new developers/projects in the designated zone The Relationship Lead is supposed to facilitate the collection cycle with effective coordination with the developer, internal finance team and customers The Relationship Lead is supposed to ensure the best customer experience and devise strategies for effective relationship management. Will have to work as key player in managing escalations and negotiations for enriching customerβs experience on the Online sales journey Will have to work closely on the individual Portfolios of the RMs for enhancing monthly recurring sales, loyalty revenue generation and reference closures Will be monitoring daily,weekly, monthly performance movement and publishing the analytical and other reports to the higher management Will have to play an importantrole in the intra and inter sale movement for the designated zone Work closely with RMs at differentprojects and assistin online/offline closures Develop, inspire, and upskillRM team to overachieve on individual and team targets, constantly looking for improvements in all areas Develop short-term and long-termstrategies to improvethe team performance, establish necessary operation process, and deliver measurable KPIs Develop monthly, quarterly, and annual goals and actionplans aligned with the regional business strategies and directions Develop and build an elite team of highly competent RMs who can provide concierge-level/professional consultation with the highestcustomer experience Develop and own the strategy and process for lead nurturingas well as reactivation of old leads, taking charge of planning to execution and monitoring Develop a hub of excellence - identify, develop, and instill best practices, processes, and systems to drive an environment of continuous improvement Collaborate with the marketingteam to deliver on Marketingeffectiveness βquality, quantity, and cost of digital leads received Contribute to the formulation and execution of market-specific initiatives and strategies in line with the regional strategic focus Set and meet team performance targetsfor efficiency, conversions, and sales. Manage day-to-day running of the PRMs and implementregular monitoring and reporting to ensure the high performance Daily analysis of operations data from agent performance throughto overall sales / conversion reporting Measure and improve team and agent KPIs by identifying trainingneeds, organizing training sessions, and leading coaching and mentoring of agents on a regular basis Assist with hiring and interviews Qualifications / Experience / Skills Minimum Graduate, MBA preferred Minimum 5+ years of experience in sales Minimum 2+ years of experience in team handling Minimum 2+ years of experience in real estatesales Presentable and good communication skills in English,Hindi, and Marathi Experience in the lead cycle management including lead nurturing and lead reactivation will be a big plus Experience in the concierge customer service, healthcare, or hospitality industry will be an added advantage Dedication to customer satisfaction and an enthusiasm to work with an emphasison detail and follow-through as required Excellent leadership and communication skills Familiar with matrix organization Strong people/organization coaching and development skills Data analysis and reporting skills Tech Savvy, interested in adapting to new technologies Travelling flexibility must β Will have to keep shuttling acrossmultiple projects for effective revenue generation Should have flair for direct sellingand face to face interactions Should be loving to talk over phone Good negotiation skills for selling Self-motivated with a strongwork ethic and a drive to succeed Basic knowledge of the real estateindustry and an interest in market trends Proficiency in using customerrelationship management (CRM) software is an advantage
SR Recruiter
We are looking for a dynamic and result-oriented Recruitment Executive to join our growing recruitment team. Key Responsibilities: Source candidates through job portals such as Naukri, Indeed, LinkedIn, and other hiring platforms. Screen resumes and shortlist suitable candidates based on client requirements. Coordinate interviews between candidates and clients. Follow up with candidates throughout the recruitment process. Maintain candidate databases and update recruitment trackers. Achieve assigned hiring targets within timelines. Requirements: 1β2 years of experience in recruitment and candidate sourcing. Hands-on experience with job portals and resume databases. Good communication and interpersonal skills. Ability to work in a fast-paced recruitment environment. Immediate joiners will be preferred. Interested candidates can share their updated CV at: Shubhangini.s@careerguideline.com
Cash Analyst - Reconciliation
*We're Hiring | Cash Analyst β Reconciliation* Exciting opportunities for experienced professionals in the Cash Analyst β Reconciliation across multiple levels! *Location: Hyderabad* *Work Mode : WFO* *Shift: US Shift* *Notice Period: 30 days to Immediate Joiners Preferred* Open Positions: *SPE - 1+ Yrs of exp in financial services operations, preferably in reconciliation, settlements, or fund accounting. SME - 4+yrs of exp in Cash Reconciliation/ Position Reconciliation ctc upto 10lpa TL - 6+yrs of exp in Cash Reconciliation/ Position Reconciliation - with 2 yrs of Lead exp on paper ctc upto 15lpa TM - 10+yrs of exp in Cash Reconciliation/ Position Reconciliation - with 2 yrs of Manager exp on paper ctc upto 19lpa *Key Responsibilities* * Experience in cash and/or position reconciliation within financial services or banking operations. β’ Prior experience in a supervisory or lead capacity managing junior team members. β’ Working knowledge of reconciliation platforms such as Intellimatch, AutoRek, SmartStream, or similar. β’ Good understanding of trade lifecycle, settlements, corporate actions, and fund accounting. β’ Strong attention to detail, analytical thinking, and ability to manage multiple priorities. β’ Proficiency in MS Excel; familiarity with data tools is advantageous. π© Interested candidates can DM or share resumes suriyakala@careerguideline.com 7666654522.
Assistant General Manager
Shift Details: 10:30AM-7:30PM | Mon-Sat working | Sun fixed off Work Location: Central & Thane | Navi Mumbai Benefit: Incentives+ Travelling+ Medical+ PF+ Gratuity Salary: 12-18 LPA π About the Role: We are looking for an experienced real estate professional with 4β8+ years of experience in real estate sales and a minimum of 2 years of team handling experience. The candidate will be responsible for driving sales performance, managing a team of Client Advisors, and ensuring business targets are achieved. π― Key Responsibilities: * Lead and manage a team of Client Advisors assisting customers in purchasing new homes. * Ensure all leads are effectively worked upon and maintain a strong sales pipeline. * Drive daily, weekly, and monthly sales targets and team performance metrics. * Monitor and improve sales conversion rates through regular reviews and coaching. * Build and maintain strong relationships with developers and channel partners. * Participate in field visits and support the team in driving sales closures. * Prepare weekly, monthly, and quarterly sales plans for the assigned cluster. * Conduct regular performance reviews and provide feedback to team members. * Analyze business challenges, identify root causes, and implement corrective actions. * Share regular performance updates and business insights with senior management. * Support process improvements and operational efficiency initiatives. π Why you will join? - Attractive incentives and performance rewards - Fast career growth in a leading prop-tech company - Health benefits, PF, and gratuity - Vibrant work culture with learning opportunities
U.S Residential Mortgage-Underwriting
Hiring for Live Underwriter - WFO Location - Pune Shift: US Night shift Notice Period : Immediate to 30 days Package : ctc upto - 12 Lpa( Based on current ctc 30% hike) Minimum 2+yrs of exp required in underwriting *1+yrs in live underwriting 2+ yrs in underwriting Key Responsibilities Review and underwrite U.S. residential mortgage loan files to ensure compliance with FNMA, FHLMC guidelines. Familiarity with GNMA and other investor guidelines is a strong plus. Conduct comprehensive analysis of borrowerβs credit, income, asset, and collateral (4Cs) to determine creditworthiness. Perform income analysis from salaried, self-employed (business), rental, and other sources, including complex tax documents such as 1040s, Schedule E, K1s, 1120, 1120S, and transcripts. Review credit reports to evaluate trade lines, delinquencies, public records, and reconcile discrepancies. Validate collateral and property valuations and assess appraisal documentation. Verify asset documentation including bank statements, retirement accounts, and other investments. Make independent underwriting decisions (approve, deny, or counter) in accordance with investor and company policies. Maintain compliance with internal controls and regulatory requirements. Communicate findings and decisions clearly to internal stakeholders and/or clients. Deliver quality outcomes while meeting turnaround time (TAT) and accuracy metrics. Interested Candidates contact HR Suriyakala@ 7666654522/ suriyakala@careerguideline.com.
HR Executive
Immediate Joining Hiring: Recruiter / Executive π Location: Mulund, Mumbai π Qualification : Any Graduate fresher and Experience π΅ Salary : βΉ15,000 to 25,000 (In-Hand) + Quarterly and Monthly Incentives We are looking for enthusiastic graduates who want to start their career in *HR & Recruitment*. This is a great opportunity to gain practical experience and grow in the recruitment field. Key Responsibilities: Candidate sourcing and screening Providing career guidance to job seekers Interview coordination Handling job portals Benefits: βοΈ Job Portal Training βοΈ Health Insurance up to βΉ2,00,000 βοΈ Practical HR Experience βοΈ Growth Opportunities Candidates with good communication skills are preferred.
Customer Service
Process: US TELECOM VOICE PROCESS Qualification- 1.Graduate Freshers from 2021 2.SSC + 3 years Diploma from 2021 3.HSC + 3 years Diploma from 2021 Job Location : Airoli US Shift Time : 4.30PM - 1.30 AM (Any 9 hours) Week Off :5 days working with any 2 days rotational off. Salary :18,150/- Inhand + 4000 night allowance = 22,150/- including night shift allowance. Transport:: only when the shifts end by 12.30am - 3.30am - home drop will be provided* Age Criteria :-21 till 32 Years Rounds of Interview : HR Versant and Operations. Marksheets and Passing Certificate Mandatory
Chat Support
Process: UK (chat Process) Shift: 7am to 3am rotational Wk off: 2 rotational off Quality: Cluster 3 Job location: Thane Salary: upto 23k to 25k (Depends on Exp and Salary ) Qual : HSC / Grad with 1 year exp Age upto 40 Rounds of interview - HR / OPS / Writex Boundary: Central - Dadar to Badlapur Western - Borivali to Nalasopara Harbour - Wadala road to Panvel Trans Harbour - Thane to Kharghar This opportunity is for Work from Office
Senior Customer Care
Opening with Verification process * Job location: Airoli * Shift: 24/7 Rotational Off * Week off: 2 Rotational * Salary: Upto 40k ctc - 36k + 1500 TA * Qualification : HSC / Graduate with 1 to 3 exp into international voice * Age: upto 40 * Quality : C2 * Rounds: HR/ Ops / assessment Boundary: Dadar to Kalyan east/ dombivli east Airoli to Kharghar Kurla to Kharghar From thane only ghodbandar to hypercity No Western line WFO
Opening with Healthcare
Opening with healthcare process - Only Diversity hiring Process :- US Based Health Care Voice Job Location - Powai Shift : - US based night rotational shift Week off : - 2 days off (Rotational) Quality :- Good C3 Qual :- HSC/ Graduate with BPO experience candidate only Age :- 38 Salary :- Slab 1 - 0 to 6 months: 28K Gross | 24,920/- Net Slab 2 - 6 to 12 months: 32,750 Gross | 29,670/- Net Slab 3 - 12 to 18 months: 35,000/- Gross | 31,920/- Net ROI - HR / Ops Boundary: Mira road - Churchgate Thane - CST Vashi Home Pick up and Drop facility for all Shift start and closing between 8 PM to 6.30 AM Noodle pick up and drop from Andheri East for Western line Vikhroli for central/Harbor side
Customer Service - Chat
Opening with Chat Process * Process: Utility - Gas and Electricity (Chat Process) * Shift: 7am to 3am rotational * Wk off: 2 rotational off * Quality: Cluster 3 * Job location: Thane * Salary: upto 21k to 25k (Depends on Exp and last drawn ) * Qual : HSC / Grad with 1 year exp * Age upto 40 * Rounds of interview - HR / OPS / Writex Boundary: Central - Dadar to Badlapur Western - Borivali to Nalasopara Harbour - Wadala road to Panvel Trans harbour - Thane to Kharghar Face to Face interview at Thane location
Customer Service
Opening with Cutsomer Service Process - Australian based utility process Location - Malad 24/7 rotational shift 5 days working 2 rotational off Requirement - Ssc + 1 year international bpo Hsc + 6 months Grad fresher will do Salary - 21k to 26k All documents are mandatory Immediate joining Boundary Western line - Churchgate to Miraroad Harbour line - CST to vashi Central line - Dadar to thane - Till hyper city mall
Technical Support
Opening with Technical Support * Process - Technical support process reagarding laptop , printer , troubleshooting -Upselling / pitching * Quality - C3 * Shifts - 24/7 Rotational shifts * Week off - 5 days working 2 rotational off * Qual - HSC with exp / Grad fresher will do * Salary - - Fresher - upto 23k * HSC with 6 months exp - 28k based on Exp and last drawn salary
Credit Card Customer Service
Opening with Banking CSR (Customer Service related to credit cards + Cross selling of credit card schemes, offers and products) β‘οΈ Location - THANE Process - Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings C3 COMMS required *Qualification - GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score should be more than 650 of candidate. Check if candidate has any loan defaults in the past * DAY SHIFT ROTATIONAL - β‘οΈAny day shift of 9 hours / with a 1 hour break- β‘οΈTentative time window - 6:30 A.M. TO 8.30 P.M. (any 9 hour shift with a 1 hour break in this window) β‘οΈ2 Rotational weekoff β‘οΈ Salary- 26k In-hand / 32k CTC β‘οΈ * Interview Rounds - HR - Amcat - OPS - CLIENT (Amcat 65 is mandatory before client round) β‘οΈ Transport - Centralised Pick up and drop services from Thane station
US Healthcare Claims
Weβre Hiring | US Healthcare Claims Exciting opportunities for experienced professionals in US Healthcare & Medical billing, Non-Voice Process across multiple levels! *Location: Pune, Kochi* *Notice Period: 30 days to Immediate Joiners Preferred* Open Positions: *SPE (Senior Process Executive)* Experience: 1 β 4 Years Salary: Up to βΉ4.5LPA *SME (Subject Metter Expert)** Experience: 4β 7 Years Salary: Up to βΉ6.2 LPA *TL* Experience: 7-9 Years Salary: Up to βΉ9 LPA *Requirements:* * Qualification: Any Graduate. * Resolve escalated claim issues. * Review and process medical claims according to client guidelines and policies * Experience in US Healthcare claims , medical billing * Handle client escalations and ensure timely resolution * Analyze claim denials and identify root causes. π© Interested candidates can DM or share resumes suriyakala@careerguideline.com 7666654522.
Personal Assistant
Key Responsibilities 1. Personal & Life Administration β’ Manage personal errands, appointments, and commitments (medical, banking, documentation, renewals, etc.) β’ Handle personal travel planning (itineraries, bookings, changes, follow-ups) β’ Track important dates, reminders, and obligations (personal & family-related) β’ Coordinate household-related tasks, vendors, and services as required β’ Act as a trusted executor for sensitive, time-critical personal matters Think: You make things disappear before they become problems 2. Professional Support & Day-to-Day Enablement β’ Be the COOβs right hand for execution, not strategy β’ Manage follow-ups, reminders, and action tracking from meetings or discussions β’ Prepare basic briefs, summaries, notes, or reference material when needed β’ Coordinate selectively with internal teams for information, documents, or closures β’ Ensure key documents, files, and information are organized and easily accessible 3. Scheduling & Coordination β’ Manage critical business and personal calendar coordination β’ Screen requests and help prioritize time based on urgency and importance β’ Coordinate logistics for meetings, travel, or internal/external engagements β’ Act as a buffer to reduce unnecessary noise and interruptions 4. Confidentiality, Trust & Judgment (Non-Negotiable) β’ Handle sensitive personal and business information with complete discretion β’ Exercise judgment on what needs escalation vs. silent execution β’ Be dependable, calm, and unflappable, especially under pressure β’ Represent the Founder professionally in all interactions Who Is This Role For You are someone who: β’ Enjoys making other peopleβs lives run smoothly β’ Is deeply organized but not rigid β’ Has a natural instinct for follow-through β’ Is comfortable handling personal work - not just corporate tasks β’ Takes pride in being reliable, invisible when needed, and indispensable always Required Experience & Skills β’ Minimum 6-12 years of experience as an Executive Assistant, Personal Assistant, or Secretary β’ Prior experience supporting Founders, Promoters, or Senior Leaders β’ Strong written and verbal communication (English required) β’ High comfort with WhatsApp, Email, Google Workspace, Basic docs β’ Ability to multitask, prioritize, and execute without handholding β’ High emotional intelligence and situational awareness What Will Make You Successful Here β’ You anticipate needs before theyβre articulated β’ You close loops relentlessly β’ You donβt drop balls - ever β’ You understand that trust is the currency of this role β’ You are comfortable blending personal + professional boundaries with maturity
Relationship Managers
Role : KAM β Home Loan Sales (Open Market) Shift Details: 10:30AM-7:30PM | Mon-Sat working | Sun fix off Work Location: Mumbai- Vasai, Malad, Vile Parle, Thane, Dombivali, Kharghar Benefits : Incentives+ Travelling Allowance+ Medical+ PF+ Gratuity Job Summary: We are looking for candidates with 1-5+ year of experience in open market Home Loan/LAP sales. The role involves sourcing home loans leads from the open market through real estate builders and connectors, small DSA, and managing the end-to-end home loan process until disbursement. Key Responsibilities: - Source real estate builders, connectors, and small DSAs from the open market. - Build and maintain good relationships with builders to ensure a regular flow of home loan leads. - Connect with customers and guide them in choosing suitable home loan options from 60+ banks and NBFCs. - Handle the complete home loan process, including lead sourcing, documentation, bank coordination, sanction, and disbursement. - Achieve monthly disbursement targets of βΉ2 crore and above. - Share daily and monthly reports with the manager.
US Banking CSR
Process: US banking process Job location: Thane / Malad Shift: Rotational shift Wek off: 2 rotational off Quality: Cluster 2/ 1 Salary: 1 year exp - upto 35k Qual : HSC and Graduate with 1 year exp mandate Age: upto 49 Rounds: Reg- Amcat / HR/ VNA / Ops Need Cibil Score 650+ Boundary: * Ambernath to dadar / no Ambivali /no klayan east /no shahad/ Diva only - 1.5km * Wadala to kharghar - sector 35 * Dadar to Vasai NOTE Documents Required (Mandatory): β’ CIBIL report from Paisabazaar only (no minimum score required). β’ UAN card with the candidateβs profile photo. β’ Employment documents for all companies β Date of Joining and Last Working Day proofs are mandatory on paper. β’ Educational marksheets must be in place.
Semi - Techincal Support
Process: Semi tech support CSR Job location: Thane Shift: Australian ( shifts starts from 12am in night ) Wk off: 2 rotational off Requirement - HSC / Grad Fresher and Experience both will do Salary: - 0 - 5 months exp Ctc 3.50 - 21k inhand 6 - 11 months exp Ctc 3.70 - 24k inhand 12 months exp CTC 4.50 - 29k inhand No deviation on this !! Age: upto 48 Rounds: Amcat / Hr/ Ops / Typing Boundary: Ambernath to Dadar Wadala to Kharghar Mahim to vasai
First party collections
First party collections with a renowned bank in USA. Salary range : no collections exp - 22k to 35k With collections exp - upto 38k Perks - unlimited incentives Training incentives upto to 10k. Rotational week offs (twice in a week) Transport provided for drop only and centralised pick up. SSC/HSC with atleast 6 months of international BPO experience are eligible. Rounds of interviews - Hr round - Telephonic Ops round- Virtual on Microsoft teams. Versant - 67 to be given from the office
Voice Customer Service
π’ HIRING FOR VOICE PROCESS - CSR * Process: Mortgage / Insurance Background Verification & Support Process * Job location: Vashi * Shift: 5:30 PM β 2:30 AM / 6:30 PM β 3:30 AM * Week off: Saturday & Sunday (Fixed) * Quality: CL3 * Criteria : - HSC / Graduate + 6 Months BPO Experience * Salary :- βΉ22,000 β βΉ23,000 In-hand + Incentives up to βΉ13,000 * Age: 18 β 38 Years * Rounds: Hr / Ops Boundary: Trans Harbor: Panvel β Airoli β Thane π Harbor: CST β Panvel π Central: CST β Badlapur π Western: Churchgate β Dahisar Check Naka
Semi Voice process
HIRING FOR SEMI VOICE π Location: Vashi Role- Customer support π Role: Outbound calls to HRs/Institutions (US). Email follow-ups Update verification status π Eligibility: Graduate / HSC + 6 Months BPO Exp Age: 18β38 Years Basic English & Typing Skills β° Shift: US Timings π Week Off: SatβSun π Transport Available π° Salary: βΉ16,800 In-hand + Incentives (Up to βΉ13K) π Selection: HR + Typing Test (30 WPM / 90%) + Ops
Pre-Authorization Associate
Hiring for Healthcare Qualifications: π HSC and above Experience: π Fresher or any calling experience Shift: π US Shifts 5 days working and Saturday & Sunday (Fixed) Salary: π° Fresher - 15k BPO Exp - 20k Preauth or Ar Exp - upto 30k (depends on exp) Key Responsibilities: - π₯ Complete authorizations and referrals for medical services. - π Review patient medical history and insurance coverage for approval. - π Contact referring physicians for additional information as needed. - ποΈ Input and update patient information in our system. - π Monitor schedules to ensure prior authorizations are in place for appointments or procedures.
BACK OFFICE EXECUTIVE
URGENT HIRING β BACK OFFICE EXECUTIVE Location - Bhayander Role: Back Office / International Verification Key Requirements: * Experience: 1+ years in international backend / verification process * Skills: Must be comfortable with client coordination & E-mail communication * Shift: US rotational 5 days working and 2 week off Salary Structure: βΉ25,000 + 1,000 Bonus + 1,000 Variable Must Have: - Good written & verbal communication - Immediate joiner Boundary Virar to Bandra
1st Party Collection Process
First Party Collection Location - Bhayander Eligibility: Graduate fresher only | No HSC | Excellent communication mandatory Shift: 5:30 PM β 9:30 AM | Any 9 hrs | 5 days working Salary: Up to βΉ28.5k + βΉ2k + βΉ1k Interview: 2 rounds (HR + Ops) Documents: Offer letter + Pay slips + Bank statement from previous jobs Boundary Virar to Bandra
Banking Process-Customer Service
π PROCESS: Banking Inbound Process β SHIFT: 9:30 AM β 6:30 PM π WEEK OFF: Fixed Sunday Off π QUALIFICATION: Graduate Mandatory πΌ EXPERIENCE: Graduate with minimum 6 months of Banking experience π° SALARY: 25K In-Hand | 30K CTC π₯³ π AGE LIMIT: Up to 35 Years π ROI: HR & OPS π’ All Rounds are Face to Face
Technical support
Technical support process - laptop , printer , troubleshooting -Upselling / CSR Location - Thane Quality - Execellent Comms Shifts - 24/7 RO shifts Wk off - 5 days working 2 rotational off Qualification - HSC with exp / Grad fresher will do Salary - Grad - fresher - 24k Hsc / 6 months exp - 30k based on Exp and last drawn salary Boundaries GTB to seawoods Bandra to Borivali Sion to Kalyan
Customer Service-Healthcare Voice Process
Process : Healthcare Voice Process Shift Window : 24*7 Shifts (any 9.5 hours working ) Working Days : 5 Week Offs : Any two ( Rotational Weekoffs) HSC/Grad Voice Selects : Only ( Execellent Communication) FRESHERS Salary - 25k Experience salary - 32.7k Rounds of Interview: HR Ops Voice Versant - Only 1 Attempt Score - 59 and above Note: Its Work From Office Drug Test Immediate Joining *All document In this process we do have Pre onboarding BGV.
Social Media - ORM
Process : Social Media - Online Reputation Management (Visa Verification- Escalation Handling) Shift Timing : 24/7 Rotational any 9 hours shifts Working Days : 5 Week Off : 2 Rotational offs HSC/Graduate with Minimum 6 months of international voice and ORM experience required. Salary Experience upto 32k depending on last withdrawn β’ Provide support to clients for social media and email β’ β Handle customer queries and complaints on social media platforms and email β’ β Ensure timely and accurate responses to customer inquiries β’ Manage and resolve customer complaints effectively β’ Collaborate with internal teams to resolve issues β’ Keep accurate records of customer interactions and transactions β’ β Follow up on customer interactions and ensure resolution * Rounds of Interview * : HR Email Assessment Chat Versant Operation Client Typing (30WPS, Accuracy 90). Transport Boundaries: Ghatkopar till Ambernath Panvel till Chembur Panvel till Thane
Customer Complaints and Escalations
Process : Escalation Desk (Visa Verification- Complain Management- Escalation Handling) ( 80% Backend and 20% Calls) Shift Timing : Rotational Working Days : 5 Week Offs : 2 Rotational HSC/Graduate with Minimum 6 months Email Escalation experience in Customer Service department. Amazing communication will be considered Salary: Upto Inhand: 32k * Should have handle Customer Complaints and Escalations. * * Level 2 Escalations. * * Rounds of Interview * : HR Email Assessment Chat Versant Operations Typing (30WPS, Accuracy 90%). * Note * Work from office
Customer Service
* Process: * Vodafone Qatar Customer Service * Eligibility: * HSC/ Graduate with 6 months * Experienced Salary: * - 20k In-hand Maximum. * Shift Timing: * 24*7 * Working Days: * 5 Days Working with any two rotational week offs * Rounds of Interview: * HR & Operation * Location: * LOMA IT Park, Ghansoli * Documents: * Any 2 Documents required (Offer Letter or Salary Slips) * Age: * 35 Years Note: Candidate should be comfortable with CS * Boundaries: * 1. Ambernath-Ghatkopar (Central Line) 2. Thane-Panvel (Trans Harbour) 3. Vashi-Chembur (Harbour Line)
Customer Service
Process :Visa Verification Customer Service Shift : 8.00 Am to 5.00 Pm (Fixed Shift) Working days : 5 days working Week off : 2 days (Sat-Sun) Salary : 18k Inhand Eligibility: 12th Pass/Any Graduate Excellent English Communication HSC and Grad with Experience Min 6 month Voice Experience. Salary - Upto 18k Mode: Work From Office Location: MBP, Mahape Note: having certain location boundaries hence we are accepting applications of candidates who belongs/resides in below locations only: * Ambarnath - Ghatkopar (Central line) * Thane - Panvel (Trans harbour) * Vashi - Chembur (Harbour line) Interview Rounds: HR & Ops
Inbound & Outbound Customer Service
Hiring for Educational Loan Process Profile: Inbound & Outbound Process π Details: Salary: βΉ18,500 (in-hand) | βΉ23,000 (CTC) πΈ Shift: (7:00AM to 4:00PM) (10:00AM to 7:00PM) (12:00 Noon to 9:00PM) π Week Off: Sunday Fixed Off β¨ Qualification: Graduate Fresher Graduate with 6+ months of experience (With all 3 Documents) HSC with 6+ months of experience. (With all 3 Documents) π Location: Ashar IT Park , Thane. Centralized pick up and Drop Facility..π₯³
HR Manager
HR Manager β Talent Acquisition & HR Operations Location: Prabhadevi, Mumbai CTC: Up to βΉ12 LPA Industry Preference: Real Estate Background Mandatory We are looking for an experienced and dynamic HR Manager to lead recruitment and HR operations for a fast-growing organization in the real estate industry. The ideal candidate should have strong expertise in talent acquisition along with hands-on exposure to core HR operations. This role requires regular coordination and travel across multiple office locations in Navi Mumbai, Central Mumbai, and Western Mumbai . Key Responsibilities Talent Acquisition (70% β 80%) Manage end-to-end recruitment for multiple business functions Handle bulk and lateral hiring requirements across locations Source candidates through job portals, LinkedIn, references, consultants, and networking Manage and coordinate hiring through recruitment vendors and consultancy partners Build and maintain strong vendor relationships for timely closures Negotiate commercials and monitor vendor performance Coordinate with hiring managers for manpower planning and closures Conduct screening, interviews, salary negotiations, and offer rollouts Ensure timely closures with quality hiring metrics Build strong talent pipelines within the real estate industry Manage recruitment MIS, trackers, and hiring reports HR Operations (20% β 30%) Handle employee onboarding and joining formalities Maintain employee records and HR documentation Coordinate attendance, leave management, and employee engagement activities Support HR policies, compliance, and employee lifecycle management Address employee queries and coordinate with management for HR initiatives Desired Candidate Profile Minimum 4+ years of HR experience with strong focus on recruitment Mandatory experience from the Real Estate industry Experience in handling recruitment vendors and consultancy coordination Strong communication and stakeholder management skills Ability to handle multiple hiring requirements simultaneously Comfortable traveling between office locations Good understanding of HR operations and employee management Immediate joiners or short notice candidates preferred Qualification MBA / PGDM in HR preferred Any graduate with relevant experience can also apply Why Join Us? Opportunity to work with a fast-growing organization Exposure to strategic and high-volume hiring Dynamic work environment with growth opportunities Leadership exposure and multi-location HR management experience
International voice process (Pune/ Noida)
Hiring for voice process *location - Noida * US night shift * Work from office * 2 way cab provided Notice upto -1month Customer Support Executive * 1 + years of International voice process experience * Package : SPE - 1-4 Years , upto 6.9lpa SME - 4+ years , ctc upto 7.3lpa Requirements: * Qualification: Any Graduate. * Experience in customer support international voice * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested Candidates contact HR Shabana @ 8828153744 / shabana@careerguideline.com
AOP Residentail Sales
We are hiring dynamic and result-oriented professionals for the role of AOP β Real Estate Sales for a leading real estate organization. Job Responsibilities: Handle sales of exclusive/mandated residential projects from a single developer. Understand customer requirements and suggest suitable property options. Conduct site visits and project presentations for clients. Follow up with leads and convert inquiries into bookings. Build and maintain strong customer relationships. Coordinate with internal teams for smooth sales closures. Maintain sales reports and customer database. Achieve monthly and quarterly sales targets. Requirements: Minimum 1 year of experience in Real Estate Sales. Experience in handling developer projects/mandate sales preferred. Strong communication and negotiation skills. Good understanding of residential real estate market. Ability to work in a target-driven environment. Graduate preferred. Preferred Skills: Client Relationship Management Lead Conversion Property Sales Sales Closures Real Estate Market Knowledge
Pharmacovigilance
*Hiring Alert | SPE / SME β Pharmacovigilance & Medical Device Complaint Management* We are looking for experienced professionals in Pharmacovigilance and Medical Device Complaint Management for a leading organization. *Pharmacovigilance & Medical Device Complaint Management* * Location: Mumbai * Work Mode: Work from Office * Shift: Night Shift (US Shift * Experience: 1 to 5 Years * Level: SPE-5.5Lpa / SME-9Lpa *Candidates with Pharmacovigilance experience can also be considered if Medical Device Complaint Management experience is limited.* * Essential Skills* * Strong organizational and team coordination skills * Good verbal & written communication * Analytical mindset with operational excellence approach * Process-driven with strong attention to detail * Team player with stakeholder management skills * Knowledge of Clinical Research & Pharmacovigilance process *Key Responsibilities* * Review complaint cases for accuracy, consistency & compliance * Ensure adherence to SOPs, work instructions & policies * Track and communicate compliance metrics * Handle case data review for special scenarios * Coordinate with internal & external stakeholders for issue resolution * Escalate critical issues/problems to management * Provide training and support to team members * Support commercial systems aligned with strategic initiatives *Preferred Candidate Profile* * Experience in Pharmacovigilance / Medical Device Complaint Management * Strong quality & compliance understanding * Comfortable working in US Night Shift * Ability to work in fast-paced environments π© Interested candidates can DM or share resumes suriyakala@careerguideline.com 7666654522.
Technical Process Customer Service
Hiring for Techincal Process Job location: Thane Shift: Pure day shift Week off: 1 rotational off Quality: C3 Salary: Fresher or less than 1yr - 23k 1+years - 28k Qualification: HSC with exp / Graduate Fresher will do (BSCIT) Age: Upto 40 Rounds: Reg Amcat /Hr/ Ops/ Versant 56 Transport Boundary: Byculla to Ambernath Wadala To Kharghar Mahim to Vasai
Customer Service
Opening with Telecom CSR Location - Malad 5 days working and 2 week off Canadian shifts Between 6pm to 11am Salary : 12 to 18 months of International voice experience up to- 4.8 LPA is βΉ 32,776 in hand Above 18 months of international voice experience up to 5.5Lpa is βΉ37,585 in hand (Please note, the candidate will be eligible only and only if he joins on the given date as per the business requirement, or else the candidate will be offered 5 LPA only, 34150 in hand) Age criteria- 44 years IMPORTANT: Candidate should be in Hiring zone. No Nodal point anymore Voice Quality - C3/C2 Transport Boundary : Churchgate to Virar, Dadar to Thane {till Hypercity}, Vashi only,
Customer Service
Opening with Logistics Process Location - thane β‘οΈ Rounds : HR-Amcat- Ops β‘οΈAmcat needs to be done before operations round (SVAR score - 65 required) β‘οΈQuality: C2 β‘οΈ Requirements: HSC/Graduate with a minimum of 1 year or above of voice based customer service experience into international process is mandatory Comms skill - Excellent Assessments - Amcat - SVAR (Spoken English & Grammar) score of 65 mandatory β‘οΈSalary - Upto 32k in hand for HSC/Graduates with work experience of 6 months or above in BPO voice customer service β‘οΈShifts: 24*7 rotational shifts (strictly follow IBU boundaries) β‘οΈWeek offs: 5 days of working. Any 2 Rotational week offs
Customer Service
*Opening with Travel process* WORK FROM OFFICE - Thane Location GDS process - Experience - HSC/Grads with at least 2-3 years of extensive GDS knowledge and experience in travel domain, experience in Amadeus/Sabre mandatory Good Communication skills Rounds of interview- HR, Amcat, Writex test, ops Strictly follow IBU transport boundaries of Thane Shifts - 24*7 rotational Week off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms) Salary- up to 42k in hand, depending on last drawn salary
Customer Service
Opening with Email chat process related to online doctor and registered pharmacy WORK FROM OFFICE - Thane Location Excellent Communication skills β‘οΈ in-hand for Grad freshers - 24k & 28k in-hand for experience* Rounds of interview- HR, Amcat, Operations round Writex score of 60 required before operations round Strictly follow updated IBU (INTERNATIONAL BUSINESS UNIT) transport boundaries of Thane β‘οΈShifts - 24*7 rotational β‘οΈWeek off - 2 rotational week offs Comms level - STRICTLY Cluster 1 or Cluster 2 (no compromise on quality of comms)
Talent Acquisition
*Career Guideline Services India Pvt. Ltd* *Currently we are Hiring for HR Recruiter* Location - Bangalore(Domlur) Day shift - 9:30am - 7pm Working Days : 6 days - Monday to Saturday ( Work from Office) Package : 1.92 LPA - 3 LPA ( Based on experience) Experience : 0 to 1 yr **Responsibilities:* 1. Job Posting and Advertising: Publish job openings on company websites, social media, and job boards. 2. Candidate Sourcing: Search for potential candidates through databases, referrals, and online platforms. 3. Resume Screening: Review and filter resumes to identify qualified candidates. 4. Initial Interviews: Conduct phone or video interviews to assess candidate fit. 5. Candidate Management: Coordinate with candidates, schedule interviews, and provide updates. 6. Data Entry and Record-Keeping: Maintain accurate records of candidate interactions, interviews, and hiring decisions. π© Interested candidates can DM or share resumes sadhana@careerguideline.com 8655512320.
Senior Customer Service
Opening with healthcare process Process - Customer Support Specialist (need customer service candidates) Location - Thane Requirement - HSC / Grad with 1β3 years of experience in US / International Customer service Shifts - 5 days working / 2 rotational week offs Any Rotational Shifts (24/7), no shifts in midnight Salary - Upto 40k but depends on last drawn ROI - HR/ ops Boundaries No Transportation provided by the company NOTE - WFO
AR caller
π’ Hiring Alert β Mumbai (Andheri) We are urgently hiring for Medical Billing πΌ Role: AR π Location: Andheri, Mumbai π° Salary: Up to βΉ36,000/month π Requirements: βοΈ 1β4 years experience in AR βοΈ US Healthcare / Medical Billing knowledge preferred βοΈ Good understanding of RCM, Denials & Claim Process βοΈ Graduate preferred π Responsibilities: * AR follow-ups & denial management * Charge entry & validation * Claim processing & payment tracking WORK FROM OFFICE π Immediate joiners preferred!
Customer Services
CSR regarding patient assistance - medical support Location - BKC Process - Customer Support Executive Shift - Male - 7am to 10pm (any 8.5hrs shift) / Female - 9am to 7pm (any 8.5hrs shift) Week Off 1Rotational Age Qualification - HSC / Grad Fresher - / Experience Salary - HSC fresher -16k / Grad Fresher upto 16k / Experience - 2+yrs - 25k Quality - Good b2h NOTE * No direct walkin Interviews * Need to share the CV first with HR, accordingly will schedule interview
AR caller
Process - Medical billing Insurance Location- Andheri Sakinaka Sat/sun fix offπ€ Shift- US shiftπ 9 hours between 5:30 pm to 5:30 am One side pick up or dropπ€οΈ Work from officeπ£ Ar trainee - HSC and Grad Fresher will do Ar Associate - HSC and Grad with 6 mon Bpo and Non Bpo CSR exp is mandate Sr Associate - HSC and Grad with 1 year International Bpo Exp is mandate (only Females) Domain - HSC and Grad with 1 year Medical billing Exp is mandate (Accenture / Wipro & TP exp wont be consider for domain / Rehire cooling period is 1 year for domain) Salary upto Ar trainee - Andheri Sakinaka * 10.7k for training period, after Training 13k + 5k inc Ar Associate - Andheri Sakinaka * Bpo Exp 13k to 17k + 5k inc * Non Bpo Exp - 13k to 15k + 5k inc SR AR - Andheri Sakinaka (only Females) * 1 year+ Exp - upto 25k + 5k inc Domain Andheri Sakinaka Andheri * 1 year+ Exp - Upto 33k
AR caller
Process - Medical billing Insurance Location- Airoli Sat/sun fix offπ€ Shift- US shiftπ 9 hours between 5:30 pm to 5:30 am One side pick up or dropπ€οΈ Work from officeπ£ Ar trainee - HSC and Grad Fresher will do Ar Associate - HSC and Grad with 6 mon Bpo and Non Bpo CSR exp is mandate Sr Associate - HSC and Grad with 1 year International Bpo Exp is mandate (only Females) Domain - HSC and Grad with 1 year Medical billing Exp is mandate (Accenture / Wipro & TP exp wont be consider for domain / Rehire cooling period is 1 year for domain) Salary upto Ar trainee - Airoli * 10.7k for training period, after Training 13k + 5k inc Ar Associate - Airoli * Bpo Exp 13k to 17k + 5k inc * Non Bpo Exp - 13k to 15k + 5k inc SR AR - Airoli (only Females) * 1 year+ Exp - upto 25k + 5k inc Domain Airoli * 1 year+ Exp - Upto 33k
Customer Service
Job Title : SR.Customer Service Representative Salary : Up to 38k net take home Employment Type : Full-time, Immediate Joiners Preferred. Working Days : 5 days a week with 2 rotational week-offs Shift Timing : 24/7 rotational shifts Qualifications : HSC or Graduate with Minimum 6 months of experience or above in an international BPO. Rounds of Interview - HR, Amcat, multichat writex, operations round, Typing test (35 wpm net speed and 90% accuracy) Quality - C2/C3 Ability to work in a 24/7 rotational shift environment.
Customer Service
Opening with Travel Process Quality - C3 Comms Requirement: Excellent communication Job location - Airoli HSC And Graduation with Exp Experience : 1 Year minimum SHL Assessment: Svar(B2 61) & Writex(B2 60) GDS Assessment: Both(Sabre &Amadeus) Salary: Up to 7 LPA {subject to last drawn} Immediate Joiners will be preferred
Customer Service
Job Title : Customer Service Representative β Healthcare back office Location : Thane Salary : Up to 32k net take home Employment Type : Full-time, Immediate Joiners Preferred. Working Days : 5 days a week with 2 rotational week-offs Shift Timing : 24/7 rotational shifts Qualifications : HSC or Graduate with Minimum 6 months of experience or above in an international BPO. Rounds of Interview - HR, Amcat, multichat writex, operations round, Typing test (35 wpm net speed and 90% accuracy) Quality - Good C3 *Amcat score - C2*or C1 *Multichat writex score - C2 or C1 Either in Amcat or multichat writex, score should Cluster 1 (C1) or Cluster 2 (C2) (Tests should be completed before operations round) Strong verbal communication skills in English. Ability to work in a 24/7 rotational shift environment.
Customer Service
Opening with Healthcare process Location - Ghansoli Comms good B2 High / Borderline C3 5 Days working and 2 rotational week offs HSC / Graduate with minimum 6 months Experience as AR - Customer service, Medical billing Salary - 28k in hand (based on qualification and/or experience) ROI - HR-Amcat-ops Follow Thane IBU boundaries .
Medical Billing Customer Service
Opening with Medical Billing process Thane Location 5 Days working an 2 rotational week offs Quality good b2h Hsc/Graduate with minimum 6 months experience as AR - Medical billing (mandatory) Salary - 28k in hand (based on qualification and/or experience) HR-amcat-ops Follow Thane IBU boundaries .
Customer Service
Process - Ecommerce CSR Quality Good C3 Job loc Vikhroli Shift Day shift 10am to 7pm 6 Days working and 1 rotational Qual HSC / Grad fresher and exp will do Salary fresher - upto 18k / Exp Upto 3.5LPA -25k in hand (based on last drawn salary) Age upto 30 ROI HR/ ops This is Work from Office role.
Sales Associate
Process β Inside Sales Regarding Ecommerce Furniture Job location - Vikhroli Shift Day Rotational ( 10am to 7pm / 12am to 9pm) 6 days working and 1 rotational Quality Good C3 Qual Grad with 1β3 years of experience in Inside Sales, Tele Sales, or Customer Engagement roles (eCommerce or retail experience preferred). Salary Upto 31k (based on last drawn salary) Age upto 30 ROI HR/ TL/ HOD Key Responsibilities * Engage with potential customers who have: * Added items to cart but not completed the purchase * Browsed products but did not make any transaction * Registered on the platform without transacting * Received cashback or promotional credits in their accounts, etc * Have connected via Call, Chat, WhatsApp or website enquiries. * Make timely and persuasive outbound calls to re-engage these leads. * Handle inbound inquiries via Call/Chat/WhatsApp or Website and assist customers in navigating their buying Journey. * Understand customer needs, address concerns, and recommend the right products. * Route interested customers to the nearest store, if required, for offline exploration. * Work closely with the marketing and CRM teams to action warm leads efficiently. * Maintain detailed records of interactions and follow-ups using internal tools/CRM. * Consistently meet or exceed sales and conversion targets. About the company * Provide feedback to internal teams on customer patterns and potential improvements in the buying journey.
Customer Service Blending Support
Immediate joining * TECH SALES- - Blended process * Job title - Tech Sales Associate - Chat & Voice * Qualification- HSC / Graduate with minimum 6months of any sales experience * Mandatory skills - sales and technical / Customer service candidates with upselling will also do. * Job location: Airoli * Shifts- 24*7 * Salary upto- 26k * Quality - c3 / c2 Week Off: 2 Rotational Working Days: 5 Days Interview Rounds: Transport Boundary: Dadar to Kalyan (upto 1.5km from both the stations) Panvel to Thane (upto 1.5 from Panvel station) Panvel to Chembur (upto 1.5 from Panvel station) Immediate joining.
Customer Service Associate
Opening with Travel Voice process Job location - Airoli Quality - C3 Comms Requirement: Excellent communication HSC and Grad with Experience is mandatory Experience : 1 Year minimum Sabre & Amadeus Cryptic anyone mandatory with ticketing/ADM experience SHL Assessment: Svar(B2 61) & Writex(B2 60) GDS Assessment: Both(Sabre &Amadeus) Salary : 5 LPA / 5.5 LPA Immediate Joiners will be preferred
Customer Support
Openign with Ecommerce CSR Quality: Good C3 Job location: Airoli Shifts 5 30 pm to 11 30 am any 9hrs 5 days working and 2 Rotational Qulification: HSC & Graduates with Experience Salary upto 23k +2750 incentives + 1750 TA one way 3500 TA 2 way Contract based job Interview Rounds: HR+ops+Versant Transport Boundary: Dadar to Kalyan (upto 1.5km from both the stations) Panvel to Thane (upto 1.5 from Panvel station) Panvel to Chembur (upto 1.5 from Panvel station)
Customer Tech Support
Opening with Technical Support * Good C3 * Location - Airoli * 5 days working & 2 Week off * US rotational shift * Need Excellent comms * HSC / Grad fresher and experience both will do SALARY * Level 1- 18k to 23k for upto 0 - 2yrs of BPO experience * Level 2 - 23k to 30k for upto 3 - 6 yrs of BPO experience * β Additional 2750 monthly incentives + Travel allowance 1750 * β Overtime 0-10k + Quarterly incentives 0-18k patty incentives Candidate should have relevant docs for recent company - Offer letter, last 3 months salary slips and relieving letter while giving the ops round. Transport Boundary: Dadar to Kalyan (upto 1.5km from both the stations) Panvel to Thane (upto 1.5 from Panvel station) Panvel to Chembur (upto 1.5 from Panvel station) Interview Rounds:
Sales executive
Digi Insurance Avg comms 20k + Incentives 6 months Sales / upsell exp Hr / Ops Offer salary slip / Bank statement will do 6days, with 1 rotational work off.
Sales - VRM
Opening with Sales process Location - Ghansoli Pure Dayshift 5 day's working with fixed Saturday/Sunday off Experience -3 years into loan experience Salary - CTC - 6 LPA All documents are mandatory Age - 40 years max Excellent English communication skills NOTE Sales & customer handling skills Basic knowledge of banking/BFSI products Ability to work in a target-driven environment Experience in Banking / BFSI / BPO (preferred) Strong interpersonal and convincing skills Growth opportunities in BFSI domain
Insurance Process
Job Title: Process Executive (PE) / Senior Process Executive (SPE) / Subject Matter Expert (SME) β Non-Voice Location: Pune Interview Mode: Virtual Drive Date: 18 April 2026 Job Overview We are hiring for Non-Voice roles for upcoming batches in Pune. Candidates should be detail-oriented, comfortable with backend operations, and able to work in a fast-paced environment. Open Positions Process Executive (PE) β 33 openings (CTC: βΉ2.59 LPA) Senior Process Executive (SPE) β 53 openings (CTC: up to βΉ5 LPA) Subject Matter Expert (SME) β 37 openings (CTC: up to βΉ7 LPA) Key Responsibilities Handle backend / non-voice operations efficiently Ensure accuracy and quality in process execution Follow company policies and compliance guidelines Meet daily productivity and quality targets Resolve queries within defined timelines Eligibility Criteria Graduate Relevant experience preferred for SPE & SME roles Good written communication skills Basic computer knowledge Immediate joiners preferred Important Guidelines Profiles must have complete documentation Candidates should be within the budget range Only eligible profiles will be considered Selection Process Virtual Interview Shortlisted candidates will be scheduled in advance Batch Joining Dates 25 May 2026 1 June 2026 Point of Contact Neelam Pal
Relationship Manager
What does this role hold for youβ¦?? β Converting prospects into customers by showcasing appropriate primary residential properties to the prospects, matching the investment need of the prospects β Using leads generated by the Marketing team as well as generating self-leads to convert them into customers, through local activities (procuring relevant databases, doing on-ground activities in corporates, clubs etc.) β Taking prospects for site visits, answering all relevant queries in the process, liaising with Developer or with Developer Relations Team for any clarification, if needed β Ensuring compliance with the operations process β Ensuring that prospects and customers are satisfied with their interaction with Client at all touchpoints. β Providing after sales services and assisting in Home Loans for the customers Apply if you haveβ¦ β Graduation / MBA degree β A Positive attitude for doing 2-3 meetings each day and enjoy doing sales β Experience in direct sales β Good communication skills. β Dexterity in understanding the requirements of prospects and pitch property solutions to prospects. β High level of passion and ownership
Talent Acquisition
*Career Guideline Services India Pvt. Ltd* *Currently we are Hiring for HR Recruiter* Location - Bangalore Day shift - 9:30am - 7pm Working Days : 6 days - Monday to Saturday ( Work from Office) Package : 1.92 LPA - 3 LPA ( Based on experience) Experience : 0 to 1 yr Freshers :16k take home without PF deduction -experience 22,500 k take home with PF Deduction **Responsibilities:* 1) Understanding the Business Requirements & Exp in End to End process in recruitment life cycle 2) Responsible for handling End to End hiring cycle for our clients. 3) Sourcing candidates from various job portals and references. 4) Explaining jobs to the candidates and grooming them for the interviews. 5) Following up with internal & external stakeholders of the business to achieve desired targets. 6) Maintaining data of the candidates and their candidature for reference and management's review. *Candidate's Requirements :* 1) Good verbal & written communication. 2) Candidates must be Confident, Aggressive & Enthusiastic. 3) Target oriented & self motivated. 4) Candidates having a well versed experience with Bulk Recruitment, Mass Recruitment, BPO Recruitment will be preferred. Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careerguideline.com and also refer to the people who are seeking for job
Talent Acquisition
*Career Guideline Services India Pvt. Ltd* *Currently we are Hiring for HR Recruiter* *Seeking for Diversity candidates (Female)* Location - Bangalore Day shift - 9:30am - 7pm Working Days : 6 days - Monday to Saturday ( Work from Office) Package : 1.92 LPA - 3 LPA ( Based on experience) Experience : 0 to 1 yr **Responsibilities:* 1) Understanding the Business Requirements & Exp in End to End process in recruitment life cycle 2) Responsible for handling End to End hiring cycle for our clients. 3) Sourcing candidates from various job portals and references. 4) Explaining jobs to the candidates and grooming them for the interviews. 5) Following up with internal & external stakeholders of the business to achieve desired targets. 6) Maintaining data of the candidates and their candidature for reference and management's review. *Candidate's Requirements :* 1) Good verbal & written communication. 2) Candidates must be Confident, Aggressive & Enthusiastic. 3) Target oriented & self motivated. 4) Candidates having a well versed experience with Bulk Recruitment, Mass Recruitment, BPO Recruitment will be preferred. *Office Address:- *305,Second Floor, Oxford House, Rustam Bagh Main Rd, Murugeshpalya, Bengaluru, Karnataka 560017* Interested Candidates Contact HR Suriyakala@ 7666654522/ suriyakala@careerguideline.com
Insurance Voice Process - International Process
Currently we are looking for *Insurance Voice Support - PE/SPE/SME role* to join our team! π *Noida & Pune* *Customer Support Executive* * Freshers | 1+ years of International voice process experience * Package : Up to 6.9LPA for SPE, & UP to 7.3LPA for SME * US night shift * Work from office * 2 way cab provided **Requirements:** * Qualification: Any Graduate. * Experience in customer support international voice or technical support international voice. * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careerguideline.com and also refer to the people who are seeking for job
We Are Hiring For Procurement
We are Hiring for Procurement π Location: Chennai Role: Procurement (SPE / SME / Team Lead) Experience: 1 to 8 Years Shift: US Shift (Rotational) Work Mode: Work from Office Package: Up to βΉ4.65 LPA (SPE) / Up to βΉ6.71 LPA (SME )/ Up to βΉ 9.73 LPA (TL) Notice Period SPE / SME(Immediate) TL (Immediate to 30 Days ) Requirements: Experience in Procurement Operations & Vendor Management Hands-on experience in PO Processing, Invoice Processing & Query Handling Experience in ServiceNow (SNOW) / Ticketing Tools Strong knowledge in SLA Management & Compliance Good Communication Skills Excellent English Fluency Skills Required: Procurement (End-to-End) Vendor Management Strategic Sourcing Negotiation SLA Management ServiceNow (SNOW) Procurement Analytics Reporting (Excel) Compliance Stakeholder Management Interested candidates Contact HR Shoba Priyanka @8655512320 / shoba@careeerguideline.com π Also refer to people who are looking for opportunities
International voice process executive
Currently we are looking for International Voice Support to join our team! π Noida & Pune Customer Support Executive * 1 + years of International voice process experience * Package : PE 2.5LPA SPE upto 6.9LPA SME upto 7.3LPA * US night shift * Work from office * 2 way cab provided Requirements: * Qualification: Any Graduate. * Experience in customer support international voice. * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested candidates Contact HR Raji @ 8828150388/ rajeswari@careerguideline.net and also refer to the people who are seeking for job
Procurement Roles (#SPE / #SME / #Team Lead)
Senior Process Executive β Procurement (Operations, Returns, Queries & Reporting) Position Overview The Senior Process Executive (SPE) will be responsible for executing procurement operations, managing company purchase accounts (including e-commerce platforms such as eBay), handling procurement-related queries via ServiceNow (SNOW), overseeing returns management, and preparing and submitting procurement reports. This role requires 2β4 years of experience in procurement or supply chain operations. Key Responsibilities Execute day-to-day purchasing activities across approved platforms and vendors. Ensure timely processing of requisitions, purchase orders, and vendor payments. Maintain accurate procurement records and documentation. Coordinate with vendors to ensure quality, pricing, and delivery compliance. Support vendor onboarding and maintain vendor master data. Track vendor performance and escalate issues when necessary. Manage returns process, including initiation, vendor coordination, and tracking of refunds/credits. Resolve disputes related to defective, incorrect, or delayed items. Respond to procurement-related queries raised through SNOW within SLA timelines. Escalate complex issues to relevant stakeholders. Prepare and submit periodic procurement and returns reports to management. Provide data insights to support decision-making. Qualifications Bachelorβs degree in Supply Chain Management, Business Administration, or related field. 2β4 years of procurement or supply chain experience. Familiarity with e-commerce platforms (eBay preferred). Experience with ServiceNow (SNOW) ticketing system. Strong organizational, analytical, and communication skills. Competencies Attention to detail in procurement transactions. Customer-service orientation for query handling. Problem-solving mindset for returns and disputes. Ability to prepare clear and accurate reports. Strong organizational skills and ability to meet deadlines. Subject Matter Expert β Procurement (Operations, Returns, Queries & Reporting) Position Overview The Subject Matter Expert (SME) will provide advanced support and leadership in procurement operations, specializing in vendor management, returns management, query handling via ServiceNow (SNOW), and preparation of detailed procurement reports. With 4β6 years of experience, the SME will mentor junior staff, resolve complex procurement issues, and drive process improvements to enhance efficiency and compliance. Key Responsibilities Oversee procurement activities across company purchase accounts and vendors. Negotiate with suppliers to secure favorable terms and pricing. Ensure compliance with procurement policies and financial controls. Lead vendor relationship management, including onboarding, evaluation, and performance tracking. Resolve escalated vendor issues and disputes. Support strategic sourcing initiatives. Lead the returns process, handling escalations and complex disputes. Ensure proper documentation and compliance in returns management. Act as escalation point for procurement-related queries raised through SNOW. Ensure timely resolution and SLA compliance. Prepare, analyze, and submit detailed procurement and returns reports to management. Provide insights and recommendations based on procurement data. Support audits and compliance reviews with accurate reporting. Identify opportunities to streamline procurement and returns workflows. Mentor and support Senior Process Executives and junior team members. Drive continuous improvement initiatives across procurement processes. Qualifications Bachelorβs degree in Supply Chain Management, Business Administration, or related field. 4β6 years of procurement or supply chain experience. Strong experience with e-commerce platforms (eBay preferred). Proficiency in ServiceNow (SNOW) query management. Leadership, mentoring, and process improvement skills. Strong reporting and data analysis capabilities. Competencies Strategic problem-solving and decision-making. Strong leadership and mentoring abilities. Excellent communication and negotiation skills. Ability to manage complex procurement and returns cases. Continuous improvement mindset with strong reporting skills. Team Lead β Procurement (Operations, Strategy, Compliance & Reporting) Position Overview The Team Lead β Procurement will oversee the end-to-end procurement function, ensuring operational excellence, vendor performance, compliance, and strategic improvements. With 6β8 years of experience, the Team Lead will manage a team of procurement professionals, act as the primary escalation point, and drive reporting and analytics for leadership visibility. Key Responsibilities Lead and manage the procurement team, ensuring alignment with organizational goals. Oversee procurement operations across all platforms and vendors, ensuring efficiency and compliance. Develop and implement procurement strategies to optimize cost, quality, and delivery. Drive vendor negotiations and establish long-term supplier relationships. Ensure compliance with procurement policies, financial controls, and audit requirements. Oversee returns management, ensuring escalations are resolved effectively. Manage procurement-related queries via SNOW, ensuring SLA adherence and team accountability. Prepare, review, and submit comprehensive procurement and returns reports to senior management. Provide insights and recommendations based on procurement analytics. Drive continuous improvement initiatives and implement best practices across procurement processes. Mentor and develop team members, fostering a culture of accountability and growth. Qualifications Bachelorβs degree in Supply Chain Management, Business Administration, or related field. 6β8 years of procurement or supply chain experience, with at least 2 years in a supervisory role. Strong experience with e-commerce platforms and procurement systems. Proficiency in ServiceNow (SNOW) query management. Proven leadership, mentoring, and strategic sourcing skills. Strong reporting, analytics, and compliance management capabilities. Competencies Leadership and team management. Strategic problem-solving and decision-making. Excellent communication and negotiation skills. Strong compliance and audit orientation. Continuous improvement mindset with advanced reporting skills.
Customer Service
Opening with Customer Support and Upselling Qaultiy - Only C1. Location - Airoli CTC - Upto 5 LP - In hand max 34.5k Shift Timings : US Shifts Experience Required - 1 to 3 years of experience in Customer Support / Sales Only International BPO experience will do.* STRICTLY NO DOMESTIC OR NON-BPO EXPERIENCE.* *Note* We will also consider Male Candidates who are out of Hiring Boundary & can travel on their own. Language Threshold - Only C1. No exceptions on Language Skills hence please target profiles only from relevant organisations with the right communication quality. Interview rounds: hr / screening / Versant / Ops 5lpa CTC max we can provide - 34.5k inhand
Customer Service Executive
Process: Customer service related to vehicle insurance ( Inbound/ outbound) Job location: Vashi Shift: Pure Day shift Week off: 1 rotational off Job Location: Vashi Quality : Cluster 3 Salary : Fresher upto 14k Experience : upto 22k Qual : Graduate fresher/ Hsc with minimum 1 year experience Age : upto 30 Boundary : NA Rounds of interview: HR / OPS / TL Note Work from office
Customer Service Executive
Opening with Banking Customer Service Quality - Good C3 Location - Chandivli We are currently hiring for the position of Customer Service Executive (Inbound & Outbound Process). Eligibility Criteria: β’ Graduate freshers are welcome to apply β’ Candidates must have good communication skills β’ Basic knowledge of mutual funds is preferred Job Responsibilities: β’ Handle inbound and outbound customer calls β’ Assist customers with queries related to mutual funds β’ Provide accurate information and ensure customer satisfaction β’ Maintain professionalism and follow company guidelines Shift Details: β’ Working Hours: 9:00 AM to 6:30 PM β’ Weekly Off: Fixed Sunday Salary: * 18k to 21k in hand salary
Customer Service
Hiring for Customer Service π Process: Inbound CSR β° Shift: 9:30 AM β 6:30 PM π Week Off: Fixed Sunday π Qualification: Graduate (Mandatory) πΌ Experience: Minimum 6 months in Inbound/Outbound process π£ Requirement: Excellent communication skills π° Salary: Up to 30K CTC π₯³ Take home 25k π― Age Limit: Up to 35 years π Rounds of Interview: HR β Ops β Client π» All rounds will be conducted virtually π Share maximum profiles β Easy selection process! π₯³π₯³
International Voice Process
Currently we are looking for *International Voice Support* to join our team! π *Chennai, Pune, Noida & Bangalore* *Customer Support Executive* * 1+ years of International voice process experience * Package : Up to 6.9LPA * US night shift * Work from office * 2 way cab provided **Requirements:** * Qualification: Any Graduate. * Experience in customer support international voice or technical support international voice. * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careerguideline.com and also refer to the people who are seeking for job
AR Caller
Opening with Accounts Receivable Associate π Location Turbhe π Qualifications: HSC and above ππ» Criteria - HSC and Grad fresher - Exp both will do π Shift: US Shifts π€© Week Off: Saturday & Sunday (Fixed) π° Salary: βΉ15,000 β βΉ40,000 (In-hand but depends of last drawn) + π― Performance Incentives Fresher - 15k 6 mon to 1 year - 19.5k to 22k 1 year to 3 years - 24k to 40k NOTE - Nothing Beyond 30% Key Responsibilities: - π Engage with insurance companies and patients to resolve outstanding claims. - π§Ύ Analyze and manage accounts receivable data to improve cash flow. - π οΈ Address billing discrepancies and ensure compliance with healthcare regulations. - π€ Collaborate with internal teams to streamline billing processes. - π Prepare and submit accurate financial reports. Boundary * Ghatkopar to Badalpur * Thane to panvel * Chmebur to panvel
Hiring for International Voice Process
Currently we are looking for International Voice Support to join our team! π Chennai, Bangalore, pune, noida Customer Support Executive * 1.5+ years of International voice process experience * Package : Up to 5.5LPA * US night shift * Work from office * 2 way cab provided Requirements: * Qualification: Any Graduate. * Experience in customer support international voice or technical support international voice. * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested candidates Contact HR Shoba Priyanka@ 8655512320/shoba@careerguideline.com and also refer to the people who are seeking for job
AR Caller
Currently we are looking for *AR CALLER* to join our team! π Mumbai, Turbhe AR Caller 0 to 4 years of experienced US night shifts 1 way cab provided Work from office Package: Up to 5.5 LPA Requirements : Immediate joiner Experience in RCM, Denial management and AR Follow up Skills required - RCM(end-to-end), AR Caller, Denials, CMS1500 , UB04, medical billing, physician billing Good Communication Excellent English Fluency Interested candidates Contact HR Suriyakala @ 7666654522/ suriyakala@careerguideline.com and also refer to the people who are seeking for job
AR Calling
Currently we are looking for *AR CALLER* to join our team! π **Mumbai, Turbhe,Thane* *AR Caller* * 0 to 6 years of experience * US night shift , 1 way cab provided * Work from office * Package: Up to 6 LPA **Requirements :** * Immediate to 15days * Experience in RCM, Denial management and AR Follow up * *Skills required - RCM(end-to-end), AR Caller, Denials, CMS1500 , UB04) * Good Communication * Excellent English Fluency Interested candidates Contact HR Shoba Priyanka@8655512320/ shoba@careeerguideline.com and also refer to the people who are seeking for job
International Voice Process
Weβre Hiring | International Voice Roles (BPO) Exciting opportunities for experienced professionals in International Voice Process across multiple levels! Location: Pune Notice Period: Immediate Joiners Preferred Open Positions: SPE (Senior Process Executive) Experience: 1 β 4 Years Salary: Up to βΉ5.5 LPA SME (Subject Metter Expert) Experience: 5β 9 Years Salary: Up to βΉ7.3 LPA Requirements: Qualification: Any Graduate. Experience in customer support international voice. Minimum 1+ year of exp on paper of SME / People Management experience. Must have all the respective documents and certificate. Excellent English Communication Experience in US voice process or healthcare/insurance BPO Customer Handling & Problem-Solving
International voice process
Currently we are looking for International Voice Support to join our team! π Chennai & Bangalore Customer Support Executive * 1.5+ years of International voice process experience * Package : Up to 5.5LPA * US night shift * Work from office * 2 way cab provided Requirements: * Qualification: Any Graduate. * Experience in customer support international voice. * Must have all the respective documents and certificate. * Good Communication * Excellent English Fluency Interested candidates Contact HR Raji @ 8828150388/ rajeswari@careerguideline.net and also refer to the people who are seeking for job
AR Calling
*Hiring for Ar caller - AR Calling Location - Mumbai(Turbhe) Timings: Night shift- (1way cab) Notice Period: Immediate (FRESHERS ALSO) WFO US Night shift Hiring for fresher also CTC - SPE:Upto 5.5lpa Skills :RCM, Ar Caller/Revenue cycle management /Physician Billing/ Denial Management/ hospital billing/payment posting/us health care experience/Excellent Communication Interested candidates contact HR Raji@8828150388 / e mail: rajeswari@careerguideline.net
Relationship Manager
About the Role We are looking for dynamic and customer-focused Relationship Managers to join our growing sales team. The ideal candidate will be responsible for managing prospective homebuyers, understanding their requirements, conducting property consultations, arranging site visits, and assisting customers throughout the property buying journey. The role requires strong relationship-building skills, consultative selling abilities, and a passion for helping customers make informed real estate investment decisions. Key Responsibilities Manage and nurture leads generated through various marketing channels. Understand customer requirements and recommend suitable residential properties. Conduct telephonic discussions, virtual meetings, and face-to-face consultations with prospective buyers. Schedule and accompany customers for site visits. Build strong relationships with customers and provide end-to-end support during the buying process. Follow up regularly with prospects to maximize conversions. Negotiate and coordinate with customers and developers for successful deal closures. Maintain accurate customer records and sales activities in the CRM system. Achieve monthly sales targets and revenue objectives. Generate referrals and repeat business through excellent customer service. Stay updated on market trends, project details, pricing, and competitor activities. Desired Candidate Profile Graduate in any discipline; MBA preferred. Minimum 2 years of experience in Real Estate Sales, Property Advisory, or Direct Sales. Excellent communication and presentation skills. Strong negotiation and relationship management abilities. Comfortable interacting with customers through phone, video, and in-person meetings. Proficiency in CRM tools and digital platforms. Self-driven, target-oriented, and customer-centric approach. Knowledge of the local real estate market will be an added advantage. Key Skills Real Estate Sales Relationship Management Customer Handling Lead Management Property Consulting Negotiation Skills Site Visit Management CRM Management Closing & Conversion Communication & Presentation Skills What We Offer Attractive Fixed Salary + High Incentive Structure Fast-track Career Growth Opportunities Exposure to Premium Residential Projects Dynamic and Technology-Driven Work Environment Learning and Development Opportunities If you are passionate about sales and helping customers find their dream homes, we would love to hear from you.
AR Caller
Job Title: AR Caller Location: Bengaluru Experience: [Experience] Years Salary: 500000-700000 Company: [Company Name] About the Role We are looking for a dedicated and customer-focused AR Caller to join our team at [Company Name] . The candidate will be responsible for handling customer queries, providing timely solutions, and ensuring high customer satisfaction. Key Responsibilities Handle customer inquiries via phone, email, and chat. Resolve customer complaints efficiently and professionally. Maintain accurate records of customer interactions. Provide information about products and services. Follow up with customers to ensure issue resolution. Coordinate with internal teams for faster support. Required Skills Excellent verbal and written communication skills. Strong problem-solving ability. Customer-oriented mindset. Basic computer knowledge and CRM tools. Ability to work in shifts and under pressure. Qualifications Minimum education: {education} Experience in customer support or call center is preferred. Freshers may also apply. Why Join Us? Friendly and professional work environment. Career growth opportunities. Attractive salary and performance incentives. Training and skill development programs. How to Apply Interested candidates can apply by sending their resume to {hr_email} or apply through our career portal.
software developer
Job Title: software developer Location: Mumbai Experience: [Experience] Years Salary: 1000000-1500000 Company: [Company Name] About the Role: We are looking for a skilled software developer to join our team at [Company Name]. The candidate will be responsible for developing, testing, and maintaining high-quality software solutions. Key Responsibilities: Design, develop, and maintain applications Collaborate with cross-functional teams Debug and optimize system performance Follow coding standards and best practices Required Skills: Strong knowledge of {primary_skill} Experience with {secondary_skill} Good understanding of databases Problem-solving skills Education: {education} How to Apply: Send your resume to {hr_email}
java developer
Job Title: java developer Location: Bengaluru Experience: [Experience] Years Salary: 400000-900000 Company: [Company Name] About the Role: We are looking for a skilled java developer to join our team at [Company Name]. The candidate will be responsible for developing, testing, and maintaining high-quality software solutions. Key Responsibilities: Design, develop, and maintain applications Collaborate with cross-functional teams Debug and optimize system performance Follow coding standards and best practices Required Skills: Strong knowledge of {primary_skill} Experience with {secondary_skill} Good understanding of databases Problem-solving skills Education: {education} How to Apply: Send your resume to {hr_email}
Relationship Manager
What does this role hold for youβ¦?? β Converting prospects into customers by showcasing appropriate primary residential properties to the prospects, matching the investment need of the prospects β Using leads generated by the Marketing team as well as generating self-leads to convert them into customers, through local activities (procuring relevant databases, doing on-ground activities in corporates, clubs etc.) β Taking prospects for site visits, answering all relevant queries in the process, liaising with Developer or with PropTigerβs Developer Relations Team for any clarification, if needed β Ensuring compliance with the operations process β Ensuring that prospects and customers are satisfied with their interaction at all touchpoints. β Providing after sales services and assisting in Home Loans for the customers Apply if you haveβ¦ β Graduation / MBA degree β A Positive attitude for doing 2-3 meetings each day and enjoy doing sales β Experience in direct sales β Good communication skills. β Dexterity in understanding the requirements of prospects and pitch property solutions to prospects. β High level of passion and ownership
java developer
Job Title: java developer Location: Bengaluru Experience: [Experience] Years Salary: 1000000-1500000 Company: [Company Name] About the Role: We are looking for a skilled java developer to join our team at [Company Name]. The candidate will be responsible for developing, testing, and maintaining high-quality software solutions. Key Responsibilities: Design, develop, and maintain applications Collaborate with cross-functional teams Debug and optimize system performance Follow coding standards and best practices Required Skills: Strong knowledge of {primary_skill} Experience with {secondary_skill} Good understanding of databases Problem-solving skills Education: {education} How to Apply: Send your resume to {hr_email}
customer support
Job Title: customer support Location: Bengaluru Experience: [Experience] Years Salary: 400000-900000 Company: [Company Name] About the Role We are looking for a dedicated and customer-focused customer support to join our team at [Company Name] . The candidate will be responsible for handling customer queries, providing timely solutions, and ensuring high customer satisfaction. Key Responsibilities Handle customer inquiries via phone, email, and chat Resolve customer complaints efficiently and professionally Maintain accurate records of customer interactions. Provide information about products and services. Folow up with customers to ensure issue resolution. Coordinate with internal teams for faster support. Required Skills Excellent verbal and written communication skills. Strong problem-solving ability. Customer-oriented mindset. Basic computer knowledge and CRM tools. Ability to work in shifts and under pressure. Qualification Minimum education: {educatio Eperience in customer support or call center is preferred. Freshers may also apply. Why Join Us? Friendly and professional work environment. Career growth opportunities. Attractive salary and performance incentives. Training and skill development programs. How to Apply Interested candidates can apply by sending their resume tosend your resume to the maill or apply through our career portal.